| +27 800 112 288(Customer Care) | 10 6 |
| +27 860 303 030(Online Shopping Help) | 3 7 |
| Mon | 8:00 AM - 7:00 PM |
| Tue | 8:00 AM - 7:00 PM |
| Wed | 8:00 AM - 7:00 PM |
| Thu | 8:00 AM - 7:00 PM |
| Fri | 8:00 AM - 7:00 PM |
| Sat | 8:00 AM - 7:00 PM |
| Sun | 9:00 AM - 5:00 PM |
Good day, I put in a query to Pick n Pay Lemon Tree and still have not had a response from them. If this matter is not addressed, I will take it further. Below is the response from them and to date, nothing further. Email was dated 14/03 Hi Will chat to my butcher and get back to you From...
My wife and have always been regular shoppers at Pick n Pay Ottery. We were always faced with the inconvenience of purchasing meat such as texan steaks or sausage which has always gone off. My wife prefers not buying meat at the store and has always warned me about the poor quality of Pick...
Good day team,
I was very happy with your new online-shopping-R40-delivery slot-service and spending R40 is now worth it to have my goods delivered.
I chose a morning slot on Thursday, 14 March 2019, but did not receive an sms as to when my goods would be delivered, so I waited at home...
I'm extremely disappointed in the service that I received from Pick 'n Pay in Claremont today. Firstly, I took a packet of rice cakes from the shelf. Someone who walked past me made me aware of the big hole in the bag. I don't know why I didn't see it initially. Then I got to the till. I...
Good day I complained about the doughnuts I bought over and over from. Pick pay cycad and the owner send me a r200 cm voucher whe I have been buying from pick pay cycad for over 10 years and then I bought a carrot cake and a madeira cake that ws so dry we could nt eat it then I complsinwd...
Good day I would like to complain about servise, on the 24 of feb I went into pick and pay linton grange getting more than one item, when I saw the flasher stating marlon's shampoo on special assorted it stated, so I took the tick and flea one coz it was with the others. After going...
Good day, Today, I was @ Pick n Pay Newton Park, Port Elizabeth at around 12:30pm to buy lunch, but the service was HORRIBLE!! When I wanted to order some chicken nuggets and chips from your Hot Foods Counter, the lady who served me (Her name badge said Leigh-Ann) was absolutely rude!...
I bought a Pick n Pay brand fruit juice (G**** & Apple) flavor at Wonderboom Junction Shopping mall.
The expiry date is not visible at all, I tried to open the juice bottle and it exploded in my face causing damage to my left eye and painful ears from the loud banging sound when the...
I called the Manager this morning to question why I could not get bacon in the Tokai Pick n Pay and was told that it was because Moslems do not like it. The Manager cut me off before I finished speaking to him and before he gave me an answer. I tried calling again but no one picked up. I...
I have called Pick and Pay more than once, have sent more than one email (received zero response) I have logged a complaint on HelloPeter.com... the best was that on the latter they "responded" to say they will investigate and contact me...??? How...?? They don't have my problem...
I went to Pick n Pay Wonderpark mall on the 10th February 2019, there was a promotion in store, the R100 promotion, it clearly said any 5 for R100 next to the sunlight liquid soap products, I bought 5 and to my surprise I was charged the full price of the product(R29.99 x5), I went back to...
Yet again we stood in a long queue at Pick n Pay, Paarl Mall branch this Monday, morning 11th February 2019. A young mother with a tiny baby called the manager over querying this and I overheard him say that there was a shortage of till operators due to absenteeism. Well I have heard that...
Good day,
Sent the below email to the customer service "[email protected]" email address found on the website, still havent received any response, absolutely pathetic service!!
Date of purchase 27 jan 2019
Email dated 30 jan 2019 below:
Good day pnp,
Re: outdated pastrami...
I saw rice that was R19.99 at the till it was R39.99 so the cashier asked supervisor to check instead of telling me nicely that the price I saw was for brown rice she gave me attitude called me to look and read, I found that inappropriate I apologized she just walked away, we all make...
Date of incident, 7th february 2019 time 16h26 Pnp norwood, gauteng Till slip reflects *266 866 2005 930514 17 Bar code 99910220050172668663 Cashier, beauty kgabi and packer? This is the 2nd time I have visited pnp norwood, gauteng this month, february 2019, and have left the store...
When I do smart shopper card when I get to the till the stock and quantities that I have bought to the till are wrong eg beetroot 400g special there is only 375g bottles in stock... Pick and pays reply sorry we have run out... Stock varieties are getting less and less. Prices on shelves do...
The pastries I purchased from there recently looked very appealing and appetizing to the eyes, however the taste was far from delightful. It was rather disappointing and left a stale aftertaste. First of all, for a Sunday afternoon, there were barely any baked treats at the store. This wa...
My name is Thabiso on the 10th January 2019 i went to Pick n pay Middelburg mall mpumalanga around 14h00 to buy an ironing board.Upon arrival i went to the ironing board shelf, there were 3 spaces where they put them the Maxicor ones.One for R469.00, one for R249.00 and one for R229.00.I...
Good day. My father booked a plain ticket for my brother on the 26 Jan 2019. After booking the teller asked him to check the details before leaving. He checked and found that the details were not correct, a ticket was booked for Vernon Mathebula instead of Vernon Mathumbu. The lady had...
All the small Pick n Pay stores give pensioner discounts. Whwn shopping the teller is able to give a discount against the total of shopping purchased. Woodmead Hyper operates on a pensioner discount voucher book system. However, since end December they just say they have not received any...
