Shoppers Drug Mart

Before Christmas I purchased 3 Esso $50.00 gift cards. My daughters went to use them and they where told there was nothing on them. I contacted Shopper at 15 Westney Road in Ajax. Explained my situation to the manager. She told me to call1-800-746-7737 customer service. I called. Explained everything, she transferred me to third party. I Explained everything, she transferred me to on line gift cards. Explained everything and was told he didn't handle in store gift cards. I was transferred to Jose who wanted a 16 digit number off the card. There is no such number on the cards. This is very upsetting. I don't know if you'll look after this as you don't ask for my personal information. However - here it is. Doug Carpenter [protected]. Email: [protected]@rogers.com.

Hello I used to work at shoppers in corner brook nl, I loved working there until I found out that my manager was talking about me with other employees there and when I first found out I went to the owner and she said that she was going to do something or talk to them about it but it never got talked about after and I never heard anything after that. So one of the workers that work there is one of my friends and they told me that it is still going on and that most of the workers there don't want me there, I also feel like every day I need off for college with exams and other things, they would not give it too me off so now looking back at it I feel as that was their way of getting rid of me because that they had no reason to fire me. The reason I waited so long to complain when I should of just went to the labor board is because now with school I need a reference from my old job and I am scared to even ask because I know they will no be honest with it and this is for western health as to me bettering myself and this is my dream job that I have worked so hard for and I don't want their reference to ruin my chance with getting in. I didn't want to leave shoppers but I felt like I had too, after hearing the things I did that other workers hated me and were talking about me it made my stomach hurt every time I would go to work and I even started calling in sick way to often because of it so I just decided to quit.

I purchased a Marbotic Smart Kit Letters & Numbers interactive game for my toddler yesterday. The toy is in box and the box has a thin cardboard cover glued on it. To get to the box i used a pair of scissors to cut the cardboard on one side.
Once opened, i found the apps to download to play the game on a tablet but these apps are unable to connect to my Wi-Fi and ask for an internet connection. I do not have a data plan on the table, only Wi-Fi access.
Realising that this would not work for me, i went to Phamarpaix today to return it and they say they cannot take a return when the box is opened.

i was so shocked... this toy was 79.99$ and is literally untouched since all i did was download the app.

I looked at the return policy and nowhere does it mention this. The store owner was uninterested in helping. Completing dismissed me and told me there was nothing he could do. The box never mentioned a data connection was required and He said i should have researched about the game online before buying it.

I am so confused.. how do people return items without opening the box and trying them out (which i didn't even get to do at all!)

79.99$ down the drain because nowhere o

Wow.
Stopped in shoppers Syd river yesterday to pick up a RX and some snacks.
Coming from puttering around at sister's barn. . I was dressed in old clothes. The hair raised up on the back of my neck. Lol so I turned around there was an employee watching me real close. And might I add she was NOT 6ft away as per protocol. Lol
I wonder how much was actually taken by someone who was ‘Actually' shoplifting?

Advice for wanna be security:
Don't let the attire throw you, and the stigma attached to people who don't wear brand name expensive clothing.
1. Get some training.
2. Your store is not that fancy.
3. People shopping in work clothes have money and good intentions despite what you think.
4. While you're following the WRONG one you're employer is losing money at the other end of the store, or maybe in the next aisle.
5. There is NOTHING I would want THAT Bad.
The experience was unnerving and I was insulted.
I will be moving my prescriptions to another Pharmacy. I won't shop in a store where I am not comfortable.

I got an electric toothbrush as a Christmas gift. I attach picture with invoice number and more information.
As it hasn't been working properly I took it to the Shopper's store located at 125 The Queensway today Sunday January 16th 2022, 5 pm for an exchange.
The supervisor, male mid 30's blonde long hair told me to make a claim to manufacturer because they wouldn't exchange or return the item.
I really think he should have exchange it but he didn't even care in looking at the invoice or anything, pretty poor customer service.

Dec 05/21 -booked appointment for outbound covid test for Dec 16/[protected]@11:00 am (Document B) -paid 150.00 plus taxes - received Swab Test Req (Document C) - my outbound flight was Dec 18/21 @ 21:00 (Document F) - by noon on Dec 18/21 I still had never received an email with my test results - I had to book another appointment for an outbound covid test at the airport (Document E) -paid 299.00 Cdn. - I want a full refund for 299.00 for the second test, because I did not get the service I paid for, the first time.

I felt so bad today telling my Shoppers pharmacist I was switching my prescriptions to Rexall. I cannot, however, do business with this company. Profiteering during a pandemic is repugnant. Charging $40 for rapid antigen tests that should be free or affordable to the public. Nauseating. Doing symptomatic testing in store and putting staff and customers at risk. Repellent. Ill never step foot in one of your stores again. And this is easy choice to make. Your competitors, like Rexall, are always in the vicinity. Remember that.

Yours sincerely

A former customer.

This afternoon at Shoppers at Scott and Niagara, I was purchasing a few items, including a higher end cream from the beauty area. Knowing these generally have security tags, I went to the cashier who told me I had to use self checkout. She wasn't open. So I did. Once I was finished, I left and the alarm went off. She quickly said ‘I need your bags and receipt. You didn't scan everything'. I was shocked. I pulled out the Elizabeth Arden cream and said that it was likely that product. She grabbed it and demanded my receipt, which I had to wait for because I chose to have it emailed to me. Once it came up she took my phone and went through everything on it. People were staring. It was humiliating. She was so condescending towards me, despite being co-operative. When she realized that I had infact paid for everything in my bag, she tossed it towards me and said ‘I guess you did scan it' I ran out in tears. I have never been so humiliated. Nor have I ever been accused of anything.
I can't ever show my face in that store again. Nor would I want to.

Hi,
On flyer attached Shopper selling a Samsung tab A7 for $159.99. Not a single store have this product. It's full week deal but all stores rejected to do rain check which is against the consumer code. I need two of them please order for twin kids for Christmas. I will get more items to hit $400 worth of stuff for point promo.(250, 000 vs 150, 000)
Shahzad yousaf
WINNIPEG Manitoba
[protected]

Have called the store about 6 times after they told me to come back the next day when I went in with my month old baby to get his prescription after my doctor sent it in hours before arrival and now I've called 4 days on a row since I hauled him last time in the cold and the whole store doesn't pick up I'm very mad this has happened before when I was pregnant wasn't as big of a deal but the complaints and bad reviews on this shoppers is very high on the exact same reasons so I think there should be a change I'd like to speak to someone higher up

the Shopper's Drug Mart advertisements about the yearly flu vaccine are issuing blatantly false information.

The advertisement says "... the flu shot is your best defense against the flu."

You don't need to be a doctor to know a humans "best" defense against the flu is THE HUMAN IMMUNE SYSTEM.

Shopper's Drug Mart needs to STOP LYING to their customers (the Canadian people).

I redeemed 200000 points at check out but error occur, the order was not completed but points were missing. I filed this issue for 2 weeks and no one follow up. They promised me to solve this in 5 business days, and no answer. I don't think this is software issue, they just don't want me to use the bonus points. Garbage business, cheating! I need my money back!