pharmacy delivery
My friend, Victor Robinson, was to have his prescription for pain medication (Oxycontin) delivered to his door. He has ankylosing spondylitis, and can't get out much. The delivery person delivered it to the wrong address, and no one is accepting responsibilty for this mistake. They didn't give him his meds, they actually gave them to someone else! We are...
Read full complaintstore phone [protected] no answer
Thursday, Aug 28 at least 20 attempts to contact store from 11 AM to 2.30 PM letting phone ring 20 or more times with no answer. I hope nothing serious is wrong and that communication will be restored shortly. I need to renew prescriptions.
empty can
I bought a case of life brand diet cola. When i opened it i found an empty can in the case. The top is on it but i found a small hole in the side of the can. Of course, no pop in it. Didn't need to tell you that, i guess. Thank you Pam!
Read full complaint and 1 commentunable to return items
I purchased some razor blades at your 1531 Bayview Ave store in Toronto and wanted to return them as they were $ 3 more than Pharma Plus (most of their items are overpriced but it was convenient). I tried to return them but because another person had used their optimum card for the purchase and they werent with me, I was told I couldn't return it without...
Read full complaint and 119 commentsAbout Shoppers Drug Mart
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Have been getting prescriptions at the Drug Store at Greenbank Mall 250 Greenbank Road for over 25 years. This drugstore has recently been taken over by Shoppers Drugmart. I submitted 16 prescriptions from the Doctor to cover me until December on 6 sheets on the 16th of June . Copies of the prescriptions were made. Over the next month and a half I received some drugs off the list. In November when I needed a refill I was told I had no refills. Copies were taken to the store to show that I had submitted the prescriptions. The clerk rudely told me I never submitted the prescriptions implying that I was lying when I insisted. If she had been polite and admitted there was an oversite I would have understood and thought nothing of it. Instead I have taken my business elsewhere.