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Shoppers Drug Mart Profile

Shoppers Drug Mart

www.shoppersdrugmart.ca

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1.2 8 Reviews 1544 Complaints
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Shoppers Drug Mart Complaints Page 78 of 78

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11:43 am EDT

Shoppers Drug Mart store phone [protected] no answer

Thursday, Aug 28 at least 20 attempts to contact store from 11 AM to 2.30 PM letting phone ring 20 or more times with no answer. I hope nothing serious is wrong and that communication will be restored shortly. I need to renew prescriptions.

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Leonard Ventura
Barrie, CA
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Nov 18, 2008 3:11 pm EST

Have been getting prescriptions at the Drug Store at Greenbank Mall 250 Greenbank Road for over 25 years. This drugstore has recently been taken over by Shoppers Drugmart. I submitted 16 prescriptions from the Doctor to cover me until December on 6 sheets on the 16th of June . Copies of the prescriptions were made. Over the next month and a half I received some drugs off the list. In November when I needed a refill I was told I had no refills. Copies were taken to the store to show that I had submitted the prescriptions. The clerk rudely told me I never submitted the prescriptions implying that I was lying when I insisted. If she had been polite and admitted there was an oversite I would have understood and thought nothing of it. Instead I have taken my business elsewhere.

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6:10 am EDT
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I bought a case of life brand diet cola. When i opened it i found an empty can in the case. The top is on it but i found a small hole in the side of the can. Of course, no pop in it. Didn't need to tell you that, i guess. Thank you Pam!

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12:00 am EDT
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I purchased some razor blades at your 1531 Bayview Ave store in Toronto and wanted to return them as they were $ 3 more than Pharma Plus (most of their items are overpriced but it was convenient). I tried to return them but because another person had used their optimum card for the purchase and they werent with me, I was told I couldn't return it without...

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About Shoppers Drug Mart

Shoppers Drug Mart is a Canadian retail pharmacy chain offering a variety of products and services. Their offerings include prescription and over-the-counter medications, health and beauty aids, cosmetics, seasonal items, and everyday household essentials. They also provide medical clinic services and a selection of food products. The company has a loyalty program for customer rewards.
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Shoppers Drug Mart Category
Shoppers Drug Mart is ranked 8 among 59 companies in the Drug Store category