Shoppers Drug Mart reviews and complaints 1
View all 1537 complaintsShoppers Drug Mart - Customer service
I have sent a complaint. I am waiting for a response. It has been longer than the time limit that you have stated to get back to me. Why is the response taking so long?
n April 27, 2023, I went to this store( address below) I purchased over $50.00 as should have received a $10.00 bonus card. After paying for the items, I was told that the store did not receive enough bonus cards. they were out of them! I asked if they could put the $10.00 on my PC optimum card and was told NO!
I then went to anothe store wwhich was on my way home and asked the manager about this and if I could get the bonus card from them. The answer was NO again. Is this how you want to treat your customers? Especially seniors?
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