The complaint has been investigated and
resolved to the customer's satisfactionResolved Sears/LG HD Television — cancellations of delivery
resolved to the customer's satisfaction
30 Apr 2010 - Purch LG TV @ Sears, Burlington Cntr, NJ. Delivery was scheduled 3 May. Delivery Co picked up TV from Store on 4 May. They called and rescheduled delivery for 5 May. We agreed. (2nd cancellation delivery) Delivery Co. called again and advised they could not deliver until Sat, 8 May. Each cancellation caused us to cancel our Provider to hook up our Set. Thur, 6 May not available at home from 8:30 AM - 2:00 PM. The Delivery Co . (man named "Vic" had called and left us a msg. We returned his call. Lady answered & advised delivery was set for Sat, 8 May. (Time uncertain) I advised her Sat delivery was unacceptable, (WE WILL NOT BE IN TOWN). I asked to speak to Vic as he implied there was something he could do about the the delivery. Lady said she did not know Vic, nor who her supervisor was. I have been a Sears Customer for over 40 yrs and I have never had such DEPLORABLE SERVICE.
More Sears/LG HD Television Complaints & Reviews
- Sears - customer service department
- Sears / Kenmore Elite Refrigerator - poor quality product!
- Sears / Kenmore Elite Oasis Washer Machine - terrible company!
- Sears Kenmore Elite French Door Refrigerator - Dept of energy agreement does not compensate me properly
- Sears Die Hard Gold Battery - it should be named the die easy battery
- Sears Lawnmower - never worked properly
- Sears Home Improvement &buyer Beware& - buyer beware/contracts changed
- Sears - problems with restocking fee
- Sears, Inc. - slow posting of payment on account
- Sears Mattress - did not receive item or refund