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Saks OFF 5th Customer Service Phone, Email, Contacts

Saks OFF 5th
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4.5 1265 Reviews

How responsive is Saks OFF 5th's customer service?

18 Resolved
160 Unresolved
Poor 🫤
Saks OFF 5th is a rare visitor on ComplaintsBoard, so the pace of resolving complaints leaves much to be desired. We believe they should spend more time and effort on reviews to naturally grow customer loyalty. As for reviewers, we'd advise carefully reading existing reviews to understand what to expect. It's also helpful to go through the few complaints that Saks OFF 5th has already resolved to get a clear picture of their customer interaction and potential challenges in resolving your personal issue.
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1:51 pm EDT
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Saks OFF 5th Missing items

Kindly note I received my order number [protected] today 2nd of April, according to the receipt it contains 10 items. Unfortunately it contained only 8 items and was missing 2 bags ( the most expensive items) item number [protected] and item number [protected].

From the size of the box it looks like they were missed to be included.

It will be appreciated to help how I can get these two bags or get the refund.

Best regards

Claimed loss: $700

Desired outcome: Receive the 2 bags

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8:58 pm EDT
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Saks OFF 5th Saks Company store 250 HIghland blvd Wilkes Barre Pa

I recently had an experience with Saks that has left me feeling disappointed and frustrated. I have observed some concerning inconsistencies in the enforcement of rules and regulations.

Every morning, the staff at Saks diligently reminds everyone about the rules - no running, no grabbing, no cutting, and no switching tickets. However, despite these repeated reminders, I have noticed a particular couple named Granite and his wife Anna consistently receiving multiple tickets from various individuals. They discreetly collect/switch these tickets, either placing them in their pockets or stacking them in their hands, making them virtually invisible. Several people were observed seeing G receiving multiple tickets from individuals, upon receiving them these individuals proceeded to walk to their vehicles and drive away.

Once Granite and Anna are selected to enter the store, the people who came and stood along side them leave, while the rest of us are left wondering how and when will the staff at Saks notice?

This situation is deeply unfair, especially for those of us who travel long distances to shop. It feels like winning the lottery to be among the top 10 selected each day, but the presence of Granite and his wife receiving multiple tickets undermines the fairness of the process.

Despite the daily warnings of a 90-day ban for rule-breaking, these two customers continuously flout the rules without any consequences. I want to point out that A and the older woman with her have been banned from Saks for 90 days not just once, but twice, for repeatedly breaking the store's rules. Their disruptive behavior is causing chaos and frustration among the customers who do follow the rules. With over 100 customers trying to enter the store each day, the chances of them getting inside are slim to none. It is clear that after being banned twice, these individuals should be permanently barred from entering the store.

As a customer, I expect a level playing field where rules are consistently enforced for everyone. It is disheartening to witness such blatant disregard for the rules and an apparent lack of consequences for those who break them. This not only undermines the trust of the community but also diminishes the overall value and reliability of Saks.

In conclusion, my experience with Saks has been marred by the inconsistent enforcement of rules and regulations. The presence of customers like Granite and his wife Anna, who continuously receive multiple tickets, and the apparent privilege given to certain individuals raise concerns about the fairness and integrity of the Store. I hope that Saks takes these issues seriously and works towards creating a more equitable and transparent system for all customers.

Also I would like to mention that Anna and the older woman who accompanies her have been banned for 90 days not once but twice for disregarding the rules Saks has placed. How does the chaos and frenzy they're causing amongst the customers who follow the rules.

The odds of getting into store top five to ten every day does not alarm management? The manager Nicole stands at the door inside the store to watch the first thirty to forty people walk in, but she has never noticed? CORRUPTION AT IT'S FINEST!

The odds of getting into the store in the top five every day is not alarming to management? Every day they call several numbers and no one answers, that NEVER happened at the Aberdeen location,

They also have Family & Friends sales, that only workers and management can get tickets, somehow Lou and Granite have had ticket to sell for several hundreds of dollars per ticket. Where did they get that many tickets from. Where did the $$$$ go? This store is CORRUPT! The managers think this is their personally merchandise to distribute to who they want to have it. They are from the area and they know everyone in the area, they have many family and friends and there is a HUGE CONFLIT OF INTEREST at this location. Hudson Bay needs to look into this ASAP

In January they had an employee sale and they had CHANEL BAGS FOR SALE $599 minus the 30% off for employee, none of the minimum wage workers that went to the sale purchased the bags, but I wonder did the managers Nicole and Amy purchase? In Aberdeen the management was told all CHANEL had to be shredded, did that rule change? Ther are selling the shoes to employees because they are all wearing them including the managers. This store is corrupt!

Nothing like this went on at the Aberdeen MD store. the manager did not live in the area and she was not friends with all the shoppers, made a BIG DIFFERENCE!

COULD U PLEASE DIRECT THIS COMPLAINT TO WHERE IT NEED TO GO! PLEASE PLEASE

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12:00 am EST

Saks OFF 5th Mixed Experience with Saks Off 5th

As a potential customer looking to shop at Saks Off 5th, it's important to consider the mixed reviews from other customers. While some have praised the quality and pricing of products, others have expressed dissatisfaction with issues like shipping delays, customer service, and product authenticity. One customer mentioned receiving a fake designer bag and facing challenges with returns and refunds. On the other hand, there are positive reviews highlighting great deals and quality products received in a timely manner. It's advisable to proceed with caution and perhaps explore alternative options based on your preferences and priorities.

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Is Saks OFF 5th legit?

Our verdict: Complaints Board's thorough examination reveals Saks OFF 5th as a legitimate entity with notable strengths. Despite a 10% resolution rate on customer complaints, which invites a closer look, Saks OFF 5th stands out for its commitment to quality and security. Clients considering Saks OFF 5th should delve into its customer service record to gauge compatibility with their expectations.

Saks OFF 5th earns 91% level of Trustworthiness

Perfect Trust Endorsement: Saks OFF 5th achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Saks OFF 5th. The company provides a physical address, phone number, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Saks OFF 5th has received 8 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Saksoff5th.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Saks OFF 5th as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

We looked up Saks OFF 5th and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Saksoff5th.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While Saks OFF 5th has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 10% of 178 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Saks OFF 5th protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • Our research indicates that Saks OFF 5th is associated with high-end brands, a sign of commitment to quality. We encourage you to read through the reviews and complaints to gain a more comprehensive understanding of their offerings and customer experiences.
  • We conducted a search on social media and found several negative reviews related to Saks OFF 5th. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
  1. Pros
    1. High-end brands at reduced prices
    2. Wide selection across categories
    3. Frequent sales and promotions
    4. Online and in-store shopping
    5. Saks quality at outlet costs
  1. Cons
    1. Limited high-end brand selection
    2. Inconsistent inventory across stores
    3. Less personalized customer service
    4. Competitive luxury discount market
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4:01 am EST
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Saks OFF 5th Received orders with no issues

I can attest that Saks Off5th is legitimate. My orders were received during the holiday rush in a timely fashion and my merchandise was packed neatly and all my items were fabulous. I even ordered a high-end handbag and its ahh-mazing and authentic.
Will shop again soon
Thanks Saks for my box of goodies!

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2:55 am EST
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Saks OFF 5th Compared to other companies. This one is the one you want to go for

The shipment arrived on time. Customer service do work, however take 3 days or so.
Product received is good shape and even it cost 20US for shipping+tax, it's still worth it.
If you're in the US or Canada, it would be a good deal even more.
Honestly, about the same as ASOS, much better than RueLala or Guit.

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Saks OFF 5th Good Job Alexander, great customer service!

Great customer service from Alexander at saksoff5th Great mall Milpitas. This young man is doing a tremendous customer service. I've been observing him for a while, and every time I go to saksoff 5th avenue, he always helps with that smile on his face, and does his best to make the customer feel comfortable. That's why 5th avenue Milpitas has became my favorite store. He deserves a promotion!

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Saks OFF 5th Branded clothes for people

No doubts, that there is a very little amount of people in ouw rodl who can afford themselves to wear branded clothes, because it seems to be very expensive. Of course I tell about famous brands like dior, chanel and other similar clothes from french fashion house. Nevertheless, I have decided to acquire some branded clothes in order to have something branded in my outfit and wardrobe. I applied to this company and I spent enough time to acquint with the assortment. Anyway, I managed this task and ordered some clothes which were delivered pretty fast. Guess taht I will apply here once again.

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Saks OFF 5th I see quite a few people on sitejabber getting ripped

I see quite a few people on sitejabber getting ripped off buying fake prada bags, fake uggs, discounted fake perfumes and I just had to point out my favorite site for fashion shopping. If you sign up for Off 5th email newsletters they give you 30-50% off coupons to be used about once every 2-3 months. I usually wait until I receive these coupons and then go nuts shopping. With the savings you already get from Off 5th combined with these coupons you can usually find "something" you are looking for that is from a real designer and not FAKE as very good prices. Keep shopping and be safe out there!

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Saks OFF 5th Pleasantly surprised! :)

So like everyone I was super sceptical about placing an order, so much so I sent a follow-up email and called their helpline within a week of placing the order. I was almost sure either my parcel won't reach me at all or it will arrive in a horrible condition. When I sent a follow-up email, I didn't get any reply from their team so I decided to call their helpline and the agent assured my order is going to reach the international shipping facility the same day and It did! I received constant updates about my order and yesterday I finally received my parcel after 13 days of placing the order and boy I was happy, the quality is perfect and Im super satisfied. I would recommend everyone to give this site one more shot!

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Saks OFF 5th Bought a Versace shirt

I bought a versace shirt on saks off fith, and although it took about 20 days for it to be delivered here, in Australia, I thought it went well. Consistent updates, and when I went on to see the bad reviews I became a bit worried because the shirt was well over $400. I then emailed Saks Off fith about the order, and they replied the next day with an update, however the reply seemed to be a pre written email. Then I waited for the next update. And waited a bit longer, but then it came a few days earlier then the expected delivery date. I was happy opening the box, to see the right size and shirt. But im sure it would be difficult to return. Maybe im just lucky, or maybe its because I live in Australia? Im not sure, but definitely going to buy from Saks again.

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Saks OFF 5th Customer service Saks on Wilshire BLVD

I had interesting experience today at Saks. From Worse service to best service. I am in health care and after a long shift i went to the store to make a return. I was exhausted and emotional with work and needed to get home. I don't want to talk about the worse service because the best service i got afterwards made up for that. I can only say worse one was on 2nd floor.
I went to the 5th floor after that. I was lucky to be serviced by this wonderful kind genuine girl named Kristina. She was very genuine and real no fake smiles straight to the point. I felt her positive and real energy, She helped me complete the return. After talking to her i was so relaxed and feeling good. I wanted to stay and shop. I wish all people in service business would be like her. We are going thru such a difficult times right now with Covid life is very stressful and challenging. We need to all be there for each other. All it takes is a genuine smile and caring. I could tell she loved her job. It was so nice knowing that we too can get treated with love and care, be pampered once a while outside of work.
Thank you Kristina, keep up the good work.

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Saks OFF 5th The email I sent to Saks and the return I never got

For over a month now, I have been patiently waiting for the arrival of my order. In late August, I placed an order for a pair of socks. When I placed the order, I waited a week to track my order. The delivery location given to me by the tracking number was incorrect. So, I decided to contact Saks.

(Week of August 29nd) ? Now your website, there is a number, ***105, which I called in order to inform Saks that my order had an inaccurate shipping location, one that didn't exist. A robot then prompted me to contact the shipper, FedEx, to inform them of the correct address. I naively contacted FedEx to inform them of the issue. They, in return, told me to contact Saks because only the sender, Saks, has the power to change the address. I would go back and forth between Saks and FedEx for over a day. Even when I had a person on the line at Saks, they told me to contact FedEx, "there is nothing we can do!" Of course, it is a standard in the U.S. for the person who sends the items to be in control of changing destinations or the order in any manner. Yet your employees, and that stupid robot, would endlessly supply me with the lie that I had to contact FedEx. Fed up, I called the following day, and once I got a hold of the second person on the phone, I asked to speak to a manager. The manager informed me that he would contact FedEx to change the order. This pleased me, and, in a very succinct manner, I told the person my actual address.

(Week of September 5th) ? After waiting a week, I once again looked at my order online. I realized that, once again, the package was in transit to an unknown location that did not exist. For the course of a week, I would be on the phone again with Saks. Once again, I got the "we can't do anything response." I only have so much time, so I just decided to wait.

(Week of September 18th) ? I am a first-year law student, so I don't have the time to be on the phone for hours trying to solve this problem. I am typing this on a Sunday night before my midterms. That is why I gave ample time, till September 18th, before calling again. This would also ensure enough time has passed that the issue is beyond regularly expected delivery deviations. After two hours on the phone, I got in contact with a person. They, of course, gave me the same lies I had heard previously that they are unable to do anything and would put in a case. I was fed up and just wanted my money back so I could order the socks from another retailer. At this point, it felt like I was being extorted. The manager on the phone said that it would be impossible until they got my package back. That same package has been sitting in a West Virginia warehouse for a month. They put in the last case for me on the 18th and said they would call, and I made them promise to call because on three occasions, they said they would call back and didn't, regarding my order. The case number, ***, is still not resolved, and it is October 2nd.

The service I have received from you guys has been beyond disappointing. Although you have clothing that I love, I can no longer shop with your store in any capacity online. I do not know which company you have hired to handle the phone service, but they are lying to your customers. Given that I have waited a month, it is fair for me to report this entire transaction as fraud. You have made me want to rip my hair out.

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Saks OFF 5th Mentally tortured by the Store Sales woman and security guy

We are still not able to get our heads out of the Insult that occurred at Off5thSaks store in San Francisco California from the Man who said to be the security person at store. We were having a good time looking around the shop and my husband went back to car as he forgot take the card which we intended to use and I was still hanging around with the dresses I intended to purchase when he came back. As it was taking longer for him to come back since we parked our car far away, I had to go to other store and as it was 8pm already, I told him, I will put the dresses on hold and he can come back and buy. Then as I made myself to the exit, he said he is close by and I can wait, so I was waiting at the front door of the store (inside the store). Also we had a heavy bag which was with me and my husband if at all I want to go I can leave the bag with security at the front as he is close by store. The security at the door (he is a different person than other security guy who falsely accused us) said they can't, so I was standing with bag next to me. Then there comes a man rushing at me and I was thinking he is coming towards me to say that I can't leave the bag in store (as the other security guy at the door checked over the phone and then said no, so I was thinking he came to warn me again) then he goes on like "you and your husband are not allowed in our store " I replied no I am just waiting, no I will not leave the bag here. (As I was thinking he is here for the bag issue) then he continues "you have been switching tags in my store and it's causing a loss to my store". I was so shocked and I couldn't even understand what is he talking and why is he talking to me, then made a call to my husband and put him on phone so that he can hear and I told the security person who was accusing me (not the one who stands at the front door) " no I will not leave the store because you are blaming/ Accusing of something I didn't do and please show the video " he said he won't and I have to leave and what is there to leave, I said if I leave the store it means that I accepted what you are accusing me for and it's against my will to do so. As I haven't done anything or what he was saying like switching the tags or whatever. Then he repeated again "what is ther to leave, just leave the store ", I replied the same that " I can't just take false accusations and leave, if u are accusing me of something show the proof / evidence, " then he takes my bag and keeps it outside the store and ask me to leave and at that time my husband comes running and as he asks why we have to leave and all the security person says (and all this time he was taking in loud voice and barely allowing us to talk) " I already told your wife and you both are not allowed in store anymore, so all gets resorted again as my husband and me keep asking him to either show us the video or to anyone in the store, he denied saying he won't, he is not allowed to. Then we say " Call the cops and show them the video " he says he will not call cops. Then we repeat if what you are accusing us of is true then show us the evidence, how can you just come and accuse some one. All this time he was repeating only one thing "leave the store and what is it to just leave " then I said " you are not understanding how it feels to take false accusations and you are accusing of something which we didn't do and if we walk out then it means we have accepted what you said and we can't do that, it's against our will" and I couldn't control and I break down. It was too much for us to take in. We are respected residents of the country and we have been very good people and we never ever involved any kind of isssues or anything. So this was all too much to take in. And I literally started tasing my voice because it was physiologically causing so much of a damage and I had no other way than to raise my voice as he was barely allowing us to talk. I didn't t care where I was and who were there and kept repeating thousand times call the cops. But said he won't and he will not and we said we will call the cops. And it continues repeatedly and then I guess because all this was happening at front door and with louder voices for more than 30 min Cops walking by outside came in and asked us to reach the corporate office. And we strongly suspect that a Sales woman had something to do with all this who was observing us the whole entire time for no reason.

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7:19 pm EST
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Saks OFF 5th Undelivered goods

I placed an order in Dec 2023 and never received it.. I called Off Saks customer service which is horrible! They said the merchandise was delivered and provided a picture. This is a joke because it’s a blurred picture.. Not of my building and I do not have a mail room.. They placed two investigations and denied my claim.. 3 months later, I am out of my order and $119.00. They claim there policy is they don’t refund or reorder merchandise that was not delivered.

Included is the foto the deliver people gave..

Claimed loss: I lost $119.00 and endured emotion distress

Desired outcome: Would like a full refund, They need to use a different delivery service.

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2:36 pm EST
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Saks OFF 5th Undelivered package - request for refund

I am writing to file a formal complaint regarding an undelivered package from Saks Off 5th. Despite two denied claims, Saks Off 5th has failed to provide proof of delivery, and security cameras at my apartment confirm no USPS personnel were present at the alleged delivery time.

February 3rd

1:31pm

Tracking #92612903029846543479952160

I request your assistance in facilitating a resolution with Saks Off 5th and obtaining a refund for the undelivered package.

Thank you for your attention to this matter.

Claimed loss: $98

Desired outcome: Refund

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Saks OFF 5th - Wrong item delivery and no refund after return wrong item

Re: Refund for Wrong Delivery Item Order Number: [protected] and [protected] Dear Sir/Madam, I am writing to address an ongoing issue regarding a recent purchase I made from your store. On September 16, 2023, I placed an online order (#[protected]) for six items, one of which was a pair of red sunglasses. Upon receiving the items, I discovered that the...

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Saks OFF 5th - Refund for my return

I ordered a jimmy choo red sunglasses on 9/22/23, order #[protected] with 4 items but received a dark blue or black one. I went to store to return but unable to do it due to wrong item, not matching with my order. The store called customer service and told to return by mail with their return label and packing split sent to my email. I went home and reordered...

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Saks OFF 5th Dior handbag

Received this purse during Christmas 2023. Delivery was late. I was out of the country for 2months and could not inspect purchase. I was charged over $1500 and the quality of the purse is sub-standard and does not look high end as photo posted on the website. I contacted them after I returned to USA and they refused to accept return although I could offer proof that is was received late & I was out of the country for 2months. Customer service is very poor and they did not offer any solution for this poor purchase & would not accept to re-sell back to them.

Desired outcome: Refund or return for re-sale

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Saks OFF 5th - Horrible customer service

I have place four orders with this establishment over the last 30 days or so. Out the four, I received one of my packages. I have informed them many times to not to leave packages at my door in the hallway of my apartment building. In the lobby there is a sign as soon as you walk in that explicitly says "Do NOT leave packages in the lobby or common area...

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Saks OFF 5th Wrong gender clothing item sent twice

I ordered a womans cashmere zip hoodie size large I was sent a mans size large I returned it and ordered a womans size medium cashmere zip hoodie. Once again I was sent a mans sweater size medium

These sweaters are huge they are not for women.

After returning the second wrong order it was sent back to me! Now i've been told I need to include a photo of the sweater to return it. Are you people crazy? Why do you need a photo of your own sweater? If you sent me a womans sweater instead of a man's, this would all be over!

Desired outcome: Take back this sweater and complete the return and reimburse the charge

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Saks OFF 5th In-depth Review

Website Design and User Experience: The website design of Saks OFF 5th is modern and visually appealing. The user experience is smooth and intuitive, making it easy to navigate through different categories and find desired products. The search function is efficient and provides relevant results.

Product Selection and Variety: Saks OFF 5th offers a wide range of products across various categories, including clothing, accessories, shoes, and home goods. The selection is extensive, with options for different styles, sizes, and budgets. There is something for everyone.

Pricing and Discounts: Saks OFF 5th provides competitive pricing, offering discounts on designer brands. The prices are generally lower compared to the original retail prices, making it a great place to find deals and save money. Regular promotions and sales further enhance the affordability.

Customer Service and Support: The customer service of Saks OFF 5th is commendable. The support team is responsive and helpful, addressing queries and concerns promptly. They strive to ensure customer satisfaction and provide assistance throughout the shopping process.

Shipping and Delivery: Saks OFF 5th offers reliable shipping services. The delivery is prompt, and the packaging is secure, ensuring that products arrive in excellent condition. Tracking information is provided, allowing customers to monitor the progress of their orders.

Return Policy and Refunds: The return policy of Saks OFF 5th is customer-friendly. They accept returns within a reasonable timeframe and provide refunds or exchanges. The process is hassle-free, with clear instructions and easy-to-follow steps.

Overall Shopping Experience: The overall shopping experience at Saks OFF 5th is highly satisfactory. The website design, product selection, pricing, and customer service contribute to a seamless and enjoyable experience. It is a reliable platform for finding quality products at affordable prices.

Customer Reviews and Ratings: Saks OFF 5th has positive customer reviews and ratings. Customers appreciate the quality of products, the value for money, and the excellent customer service. The positive feedback reflects the trust and satisfaction of shoppers.

Loyalty Program and Rewards: Saks OFF 5th offers a loyalty program that rewards customers for their purchases. Members can earn points and enjoy exclusive benefits, such as early access to sales and special promotions. The program adds value to the shopping experience.

Mobile App Experience: Saks OFF 5th provides a user-friendly mobile app that enhances the shopping experience on the go. The app is well-designed, allowing users to browse products, make purchases, and track orders conveniently from their smartphones.

Social Media Presence and Engagement: Saks OFF 5th has a strong social media presence, actively engaging with customers on platforms like Instagram, Facebook, and Twitter. They share fashion inspiration, product updates, and respond to customer inquiries, creating a sense of community.

Sustainability and Ethical Practices: Saks OFF 5th is committed to sustainability and ethical practices. They prioritize responsible sourcing, fair labor, and environmental conservation. They collaborate with brands that share these values, offering conscious consumers an opportunity to shop ethically.

In-Store Experience (if applicable): Saks OFF 5th provides a pleasant in-store experience. The stores are well-organized, clean, and staffed with knowledgeable associates. Customers can try on clothes, feel the fabrics, and receive personalized assistance, enhancing the overall shopping experience.

Competitor Comparison: Compared to its competitors, Saks OFF 5th stands out with its extensive product selection, competitive pricing, and excellent customer service. It offers a wider range of designer brands at discounted prices, making it a preferred choice for savvy shoppers.

Pros and Cons Summary: The pros of shopping at Saks OFF 5th include a user-friendly website, a wide selection of products, competitive pricing, excellent customer service, and a rewarding loyalty program. The only potential con is that some popular items may sell out quickly due to high demand.

How to file a complaint about Saks OFF 5th?

Here is a comprehensive guide on how to file a complaint against Saks OFF 5th on ComplaintsBoard.com:

1. Log in or Create an Account:
- If you already have an account on ComplaintsBoard.com, log in using your credentials. If not, create a new account to proceed with filing a complaint against Saks OFF 5th.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can usually find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue you have with Saks OFF 5th in the 'Complaint Title' section. Be concise but descriptive to attract attention to your complaint.

4. Detailing the Experience:
- Provide detailed information about your experience with Saks OFF 5th. Mention key areas of concern, any transactions you had with the company, the nature of the issue, steps taken to resolve it, and the personal impact of the problem.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these documents.

6. Filling Optional Fields:
- Utilize the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking from Saks OFF 5th.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it. Ensure all necessary details are included to effectively communicate your concerns.

8. Submission Process:
- Click the 'Submit' button to officially submit your complaint against Saks OFF 5th on ComplaintsBoard.com.

9. Post-Submission Actions:
- After submitting your complaint, regularly check for any responses or updates related to your complaint on ComplaintsBoard.com. Stay engaged to monitor the progress of your complaint.

Follow these steps to effectively file a complaint against Saks OFF 5th on ComplaintsBoard.com.

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Contact Saks OFF 5th customer service

Phone number

+1 (866) 601-5105

Website

www.saksoff5th.com

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