Sears Home Improvement — unable to reach anyone concerning a flooring installation order I want cancelled
Placed order on sat., march 12, 2011, for laminate flooring to be installed in my home. On mon., march 14th, I found that home depot could install my floors for 1/3 the cost of sears. When I attempted to cancel my order I got nothing but a run around and never spoke to anyone. When I got in touch with gene wheat, the salesman that sold the flooring, he hung up on me and then called back 10min. Later to offer 20% off, unacceptable! Still unable to speak with emilio dunn, the district sales manager in florence, sc, after leaving multiple messages. I expect this matter to be taken care of immediately. I will not be referreing anyone to sears.