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Stein Mart Complaints & Reviews

Stein Mart — Managers

A lot Discriminations no Respect costumers They don't care about people only care is money Organization is very Bad Human Resources need take care. Not profesional skills

Naples Clothing, Shoes & Acc  · Feb 18, 2020

Stein Mart — return policy - limiting returns - could not return items!

Well that awful policy is alive and well. My 88 year old mother has been shopping there for many years. She mostly buys items and takes them home to try on. She then keeps item...

Boca Raton Clothing, Shoes & Acc  · Feb 15, 2020

Stein Mart — red dot clearance

My friends and I shop Steinmart every week. Last week we were shopping the extra 50% off Red Dot sale as usual. I was the first to check out and the total was considerably more...

Lafayette Other  · Oct 06, 2019

Stein Mart — racially profiled

On October 3rd 2019 I decided to shop while waiting to see a client .At your Camp Bowie location in Fort Worth Texas I was spoken to as I enter the store by the cashier I looked...

Fort Worth Health & Beauty  · Oct 04, 2019

Stein Mart — customer service

On October 1, 2019 around 5:30 pm at Stein Mart in Bixby Oklahoma I have never been treated so poorly in my life. The employees acted as if I was a goat walking through the store...

Tulsa Employees  · Oct 01, 2019

Stein Mart — management and the stein mart facility

For one, I would like to file a complaint on the the management at the distribution center located in lithia springs georgia. Managment treats there employees very unfair. The...

Lithia Springs Employers  · Oct 01, 2019

Stein Mart — shipping charged to elite card

On your website you state that with an Elite credit card shipping is free with $500.00 charged per year. I have this card and have far exceeded the limit. For the third time, I...

Credit Cards  · Jul 25, 2019

Stein Mart — employees

While my fiancé and I were walking around and picking out clothes for him to try on we noticed each employee staring at us and following us constantly. About five minutes later a...

Austin Employees  · Jul 17, 2019

Stein Mart — store return does not credit a debit card

This is day 4 and I'm still awaiting credit to my debit card for a store return. The purchase was made with a debit card - cash! The store refused to return payment to my...

Clothing, Shoes & Acc  · Jun 24, 2019

Stein Mart — online stein mart

I didn't get my complete order the 1st time ordered which was resolved. Ok everyone can make a mistake but within 2 months I had several other problems. I ordered a como...

Clothing, Shoes & Acc  · Jun 12, 2019

Stein Mart — customer service at stein mart #398

After shopping at two SteinMarts (#340 and #080) on 8 Jun 2019, I purchased a king bedspread and many pillows to match it ($204.66) from SteinMart #080. Regrettably, the...

Home & Garden  · Jun 10, 2019

Stein Mart — home delivery

To David Hawkins, My daughter placed an order for home delivery of a dress she planned to use for her graduation on May 30th. She placed the order on Wednesday, May 22nd, and...

Clothing, Shoes & Acc  · May 25, 2019

Stein Mart — customer service at the store and customer service at corporate

Today I purchased an item at the Stein Mart on South Hulen St., Fort Worth, TX. Upon checking out the cashier had a used bag that somebody brought their products back in for a...

Fort Worth Employees  · May 15, 2019

Stein Mart — employees at hickory nc store

On 1/5/19 I attempted to return an item beyond the return time limit. I have done this on other occasions and was given a gift card for the amount I originally paid. These 2...

Hickory Retail Stores  · Jan 18, 2019

Stein Mart — customer service and emails

Around Mid Dec. I was in the Hurst, Texas location. I went in as I had received an email that women's clearance was an additional 50% off. The email did not read any exclusions to...

Jacksonville Retail Stores  · Dec 29, 2018

Stein Mart — general merchandise

I have been shopping at Stein Mart for about 15 years and always enjoyed the merchandise. I am sorry to say I have been into your store and on the last 5 or 6 visits have been...

Yorba Linda Products & Services  · Dec 26, 2018

Stein Mart — shirt with security tag on it.

Sorry to be a negative nancy, but this needs to be said - y'all. Don't shop at stein mart. So... Ordered a shirt online, received it, with the security tag on it. Called customer...

Cumming Online Shopping  · Dec 18, 2018

Stein Mart — terrible on line service

I placed an order for a Christmas quilt, shams and multiple pillows on December 7th. Received a shipping notice on December 8th for the quilt. On December 10th, I received a...

Lewisburg Clothing, Shoes & Acc  · Dec 12, 2018

Stein Mart — customer service

The clerk (actually a manager I've not seen before in that store--& I shop there a lot) gave me inaccurate information about my account, saying I had to stop opening new...

Gilbert Scam & Fake Checks  · Nov 24, 2018

Stein Mart — manager at vero beach store

I am a local resident of Vero Beach. I shop at Steinmart frequently. Today I was going to purchase an item that was on a rack staying all items on rack this price. When at check...

Vero Beach Employees  · Oct 17, 2018

Stein Mart — urgent - 2 items I need to return

I purchased 2 items in may in Florida. I have receipt for both items. I talked to „retail equation" they told me I can not return because of „return activity". I can not use these...

Irvine Clothing, Shoes & Acc  · Sep 24, 2018

Stein Mart — shipment of suits

54491 I ordered two Kenneth Cole suits on September 15, 2018. I had ordered the identical suit from Zappos the week before. The suits from Stein Mart were rolled up and packed in a...

Clothing, Shoes & Acc  · Sep 19, 2018

Stein Mart — racial profiling incident - 2855 ridge rd. rockwall, tx 75032 location

On, Saturday, 8/25/2018 at around 7:30 p.m. I came into this particular store to locate Versace perform. I'm a regular Stein Mart elite preferred customer with a credit card...

3 comments Rockwall Health & Beauty  · Aug 29, 2018

Stein Mart — returns

I was shipped THE WRONG ITEM. It has taken 2 hrs and 9 minutes on the phone and I still don't have a refund for the return shipping. They have out and out lied to me. This is the...

Clothing, Shoes & Acc  · Aug 10, 2018

Stein Mart — poor return policy!

I had just purchased a pricey top and after trying it on realizing it was a bad fit. I went to the store the very next day with the tags, original bad at receipt. The clerk...

Louisville Employees  · Jul 19, 2018

Stein Mart — online order

54491 I recently ordered a 48 piece dinnerware set from steinmart.com to be delivered to my home. I was not sent my dinnerware set; I was not sent anything at all. The cardboard box...

Kansas City Products & Services  · Jul 14, 2018

Stein Mart — management

Lexington SC store has manager and asst. that are incompetent, rude and arrogant! They make the store seem like a 1940s sweat shop! They are disrespectful and ignorant of running...

Car Service Centers  · Jul 08, 2018

Stein Mart — lack of delivery options

I went to the Steinmart on Laurens Road in Greenville, South Carolina to purchase a rather large armchair. When I asked about delivery, I was told they don't deliver. I was then...

Furniture  · Jul 05, 2018

Stein Mart — horrible employee work conditions at stein mart, store #392 in brookhaven, ga

In the time that I've been employed at Stein Mart, store #392 in Brookhaven, GA the work conditions and treatment of employees have been the worst that I've come across in my...

Brookhaven Employees  · Jun 28, 2018

Stein Mart — poor customer service

Trans: #9321, reg:003, cashier: [protected], store:n00154, till:003, sale: [protected] I am an elite costumer, who has shopped at poway for 15 years. I stopped going there because I...

Poway Clothing, Shoes & Acc  · Jun 21, 2018

Stein Mart — poor customer service

Store # 00386 Cashier# [protected] Tran#3865 I found the cashier to be unhelpful and irritated during the sales transaction. She couldn't find my preferred customer information by...

Clovis Employees  · Jun 09, 2018

Stein Mart — patio dress - sku [protected]

54491 On 5/27/2018 approximately approximately 4:53 p.m. while shopping with a friend / teacher friend in your Merchant Walk store in Marietta, GA, store 073, she did not receive the...

Lithia Springs Other  · May 28, 2018

Stein Mart — attempted purchase of a bowl

I was at Steinmart in Jacksonville earlier today. It was the store on Roosevelt Blvd. I was trying to purchase a cereal/ soup bowl with a lobster design. There was a bar code on...

Stein Mart — customer service at steinmart colonial plaza, orlando, florida

On May 8, 2018 I went to return a pair of pantyhose that I bought about a week earlier. I haven't purchased hosiery in a long time, and I thought the pair that I bought was still...

Orlando Clothing, Shoes & Acc  · May 17, 2018

Stein Mart — shoes

Saturday/Sunday ad specifically states buy more save more - entire stock of shoes and sandals... Buy 1 get 20% off - Buy 2+ get 30% off I bought two pair and was give 30% off on...

Clothing, Shoes & Acc  · Apr 21, 2018

Stein Mart — poor customer service

I visited the Chattanooga Stein Mart on Monday, April 16. I frequently go there because it is so close to my place of employment and I love going there to Destress and get away...

Chattanooga Department Stores  · Apr 16, 2018

Steinmart in Hendersonville NC — sale clerk and misleading sales sign

My mother and I shop at steinmart in hendersonville nc often. We had shopped just weeks prior and she spent over 200.00 that day. She is an elderly women, my mother. On 4-10-18...

Hendersonville Retail Stores  · Apr 11, 2018

Stein Mart — product and service

Went in Stein mart in Colorado. Springs on. Neveda. The manager was really rude. I brought in my receipt to return a purse that I told her I used and it was too small. She told me...

Stein Mart — rude customer service/employee

I shopped at the steinmart located in seminole, fl on march 31st. I purchased 3 items. When I returned home, which is nearly 10 miles away, I realized that I was missing one of...

Products & Services  · Mar 31, 2018

Stein Mart — customer service

03/29/2018 Peter Webster 820 Egret Cove Biloxi, MS 39532 I visited the Stein-mart store in Biloxi, MS. today. I was in line with 3 shirts and 2 pairs of pants. The cashier took...

Biloxi Retail Stores  · Mar 29, 2018