Non delivery of parcel/ non delvery of redirection
I ordered some things from TEMU. They were supposed to be delivered in February, but needed a signature. Unfortunately, my mail box is inside a gate next to our post box at the top of our field, as I live on a boat. We don't normally have any problems with Mail or Parcels. I tried to contact Royal Mail, but I just went round in circles. I was finally able...
Read full complaintDelivery
My name Angel wright . I have re directed my parcel for redelivery 3 times. In the last 4 days. I have been home for 3 days waiting for this parcel to be delivered and it no attempts have been made to deliver it. However I keep receiving emails apologising that it could not be delivered as no one was home.. No cards have been left and I am unable to contact anyone to sort out this problem
Read full complaintLetter delviered to the wrong address for 3 monthd
Dear Royal Mail Complaints Team, I am writing to raise a serious and urgent complaint regarding the repeated mis delivery of mail intended for my address for many months. This issue has been ongoing for some time and is now causing significant and unacceptable consequences. My post is frequently being delivered to the wrong property, and neighbours have had...
Read full complaintUndelivered tracking item 0212951E010964A9
This tracked 24 item is shown arriving at North West Super Hub on Jan 10 and nothing has changed since, hence no delivery. The sender is totally dis-interested regarding follow up and I am £107 out of pocket. All they are telling me is that they are confident the item has been delivered which it hasn’t. Why should I be disadvantaged when the problem appears to lie at your sorting office?
Read full complaintParcels
Received email for attempted delivery on12th Feb' at 21.43pm No card left ,no reference number available ,unable to arrange redelivery online Telephone automated service said parcel would be delivered on14th followed by 'there are no services '.I was cut off. I now do not know if the parcel will be delivered Contact numbers on line are unavailable or not appropriate MS D A NORTON Manchester
Read full complaintFirst class post
I visited the Post Office in Riby Square Grimsby Lincs on February 1st 2026 to purchase stamps and to have a card posted 1st class. The card was going to; Mr and Mrs P Sager, 25 Fenns Crescent. St Georges, Telford, T12 9BN. Today 12th February 2026 the recipient has texted to say their card has just arrived! The card had a 1st class stamp as I had requested...
Read full complaintUndelivered parcel. FE459271857GB
I received an email informing me that a parcel was unable to be delivered on the 29th January. It was to be delivered on the next working day. The reason for non-delivery was that the address was inaccessible, it was easily located. I waited for Monday, Tuesday and Wednesday but no parcel although other deliveries were made. I have now visited your offices and paid for parking but they shut at 12.00 noon! Not happy
Read full complaint and 3 commentsParcel delivered to wrong address
My parcel has been marked as delivered on the 16 th of January 2026 but it has not been delivered to my address its been delivered to someone else, s address instead. the Tracking number for the parcel is :1W666124545GB. We have had parcels wrongly delivered to someone else in Sleaford before. the sender confirmed they put the correct address on parcel...
Read full complaintNon delivery of end of life parcel
End of life medication was supposed to have been delivered on Thursday 29th but didn't arrive, promised Friday and didn't arrive. Carers went to sorting office on Saturday 31st and were told already on van for delivery that day, again didn't arrive. Sunday rang emergency number and was again told it would be delivered and nothing. This is absolutely...
Read full complaintParcel delivered to wrong address
My parcel as been marked as delivered on 16th January 2026 but it has not been delivered to my address its been delivered to someone else's address instead. the tracking number for the parcel is : 1W666124545GB . We have had parcels wrongly delivered to somewhere else in Sleaford before . I have contacted the sender and they have confirmed that they have put the wright name and address on the parcel before posting it .
Read full complainttracked 48
shop paid for and sent tracked 48
email said item due today am
changed to item due 4.15- 7.30
moved my schedule and work around to fit this
failed to arrive
eventually get email saying will try (TRY ? ) to deliver tomorrow when i have to do things i could have done today
NOT GOOD ENOUGH
people have lives other than working around your incompetence
service paid for and not provided
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my shipment no. LO404481635GB
My shipment sent to Saudi Arabia does not have the phone number linked to the system on the waybill, through which the Saudi shipping company can identify the shipment to my address. Therefore, I kindly request you to write the phone number on the shipment, which is [protected], for the shipment coming from London with the number LO404481635GB.
Thanks
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Urgent letter not delivered in spite of paying for 1st class signed for next day delivery guarantee by 1:00 pm
I have posted a urgent letter to HMRC PAYE and self assessment post code BX9 1AB, 0n 12th of January by 1st class signed for next day delivery by 1:00 PM, tracking number AS435066414GB as per tracking it has not been delivered till today, just sitting at your Wolverhampton DO office, since then i have tried many times contacting Royal Mail it is an...
Read full complaintMissing post
My daughter 's bank card has not been delivered 2 weeks after it was ordered Another letter to my daughter which had a cheque in it was opened. We can tell it was opened because of the type of envelope used. We do not get post every day. A letter dated 2nd December arrived 17 January. This letter was from the hospital. I am annoyed at the service that i...
Read full complaintWrong delivery
Hello, I would like to escalate my complaint regarding tracking number XQ787533509GB. My designated Safeplace is my brown bin, but the parcel was placed in my grey rubbish bin, which contained waste. I was at home and no delivery attempt was made. Retrieving the parcel from the dirty bin made me feel unwell and caused significant distress. I am...
Read full complaintLetter not received???
Your ref. Kd831734122gb posted 9/12/25 appears to have yet been received. Letter was due for delivery by 12/12/25 1 to 3 days. Delivery was advised by post office, this was a urgent letter for which I paid £5.50 to ensure delivery would be made within 3 days. Unable to find out if letter has been delivered? Unable to track letter as it appears to have not been delivered? Unable to obtain any information as to where letter is?/
Read full complaintA phone, iphone 17
Good day and compliment of the season My name is Felicia Ekpo I bought an item from Ebay and it was posted using Royal mail, this item is showing delivered as at 24 December 2025 But there has been a mistake as the item that was snapped and sent to my email isn't my item and wasnt delivered to me either I took an extra step to visit the home the item...
Read full complaintTracked 48
Posted at redditch post office 09.30 on 17th
0215-8ED6-035E-C63a
No tracking till 22 at birmingham mail center
Then same again at Birmingham mail centre
On 23rd
Failure to answer call about this.
So you are not employing enough staff to provide contracted services.. Pip centre wv 98 1ab
Why have you not delivered ior even picked it up in 48 hours.
Now won't be delivered till 29 as offices closed till then
Expect you treat it as all mail now deliver in a year
Claimed loss: 2 years benfits
Desired outcome: Delivered today. Or payment of benefits you cost me for next 2 years.Formal account of why you haven't employed enough staff to resolve contract
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Christmas card / letter
I sent a Christmas card with an enclosed £30 Waitrose voucher to my Mother-in-Law. She received an envelope with an attached printed note from the Post Office saying ‘Sorry’ if anything is missing please contact us. The card was posted in my local post box. Obviously it got to her minus the card & the Waitrose voucher. I am now trying to get Waitrose to...
Read full complaintDelivery
Item code YT33636174 (48 hr tracked) due this afternoon up to 4.45pm.was misdirecyed to ELY DO from Peterborough this am. There is NO futther tracking information. The delivery option was to go to a neighbour. This option was only for the delivery time given originally 1245 14.45pm. The message says no signature needed, but that's no good as I do not accept...
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