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The UPS Store Customer Care Service

The UPS Store, Inc.

6060 Cornerstone Court West
San Diego
United States - 92121-3795

Customer Support Phone Numbers

+1 858 455 8800(Headquarters) 7 10
+1 800 789 4623(Customer Service) 4 7

The UPS Store Complaints & Reviews

The UPS Store / ups driver

act1976@aol.com on Feb 9, 2018
On 2/9/2018 between 1:45 & 2pm, a UPS driver (white male with shaggy brown shoulder length hair and tattoos) was delivering packages to a building who's address is 37-07 147th street in Flushing, NY. I'm sure you can identify him with this info. He parked his truck blocking 37th avenue...

The UPS Store / terrible customer service by manager at #1737 ups store in ssf

Mary C Murphy on Jan 28, 2018
I walked into the UPS #1737 Store in SSF @ 09:44 AM on 01/25/2018 to return DIRECTV equipment as instructed by Directv and the store manager served me as I did not get his name I do remember seeing his/male badge his ethnic background was East Indian if it helps. Long story short the...

The UPS Store / unethical behavior - charging under misc category in addition to standard notary charges

T_ Palmer on Jan 16, 2018
Went to New Albany, IN store #5616 for notary services. I needed a total of 5 pages notarized. SHOCKED to have been charged $10 for each page that needed notary seal. I was charged $50 for 5 stamps of her seal, and her writing out her name. Even more shocked to see on my receipt that the...

The UPS Store / failed to appropriately pack and ship my item

b. Ramey on Dec 28, 2017
Claim # 57047512 store # 4455 Davie Fl owned by Patrick Eloi My 102 pound item was inappropriately packed and shipped to my customer in Texas. This item sold on eBay and was easily proven its value of $725. It was not marked heavy whatsoever to inform any potential carrier of it's excessive...

UPS Store #2941 Wesley Chapel / store closed early before christmas 12/23

Cynthia Walker 5 on Dec 23, 2017
I had my entire christmas shipped to the store and was going to pick it up Saturday afternoon when I recieved the last notice that my packages were in. I get there at 3:40 (knowing they close at 5) and they closed early. My entire christmas packages were inside. There was a sign that they...

The UPS Store / ups store dane lynch owner is dangerous

Ginamia on Dec 20, 2017
I have been taking my business to Dane Lynch for a year now and I always bring in my packages wrapped and preprinted Label already sent to him as he instructed. I am always kind, sweet and more then happy to pay for any services I am using, this is a business and I am respectful of that...

The UPS Store / unethical behavior and irresponsibility for store #3603

BabuR01 on Dec 9, 2017
Hi, I shipped documents package with 2 day air shipment and UPS missed the package when i called UPS customer service they mentioned will start investigation it may take up to 8 business days the next day they found the package but didn't receive any call from customer service I have to...

The UPS Store / customer service

Kelly Hall Keller on Dec 6, 2017
Tom, the owner of the business, is both rude and unprofessional. A notice was left by UPS that I had missed my package delivery on 12/4 and that it could be picked up from this particular store after 1pm on 12/5. So, on 12/5 I went to the store to pick up my package. It wasn't there. I wa...

The UPS Store / computer service/printing service

Nic_87 on Dec 2, 2017
I went to the store because you are able to print for $0.10 a copy.The employee wanted to charge me a extra $1.00 for time used on the computer..When she admitted being aware that "chrome "is the most compatible when using the computer.If you use internet explorer it freezes up & prompt...

The UPS Store / notarizing service on fifth ave and marion seattle

STY7 on Dec 1, 2017
I went to the ups store on fifth and marion on november 30th in seattle and got a document notarized by brian bae. I had made my own copy of the document but he insisted as part of the notarizing service only the notary could make a copy as part of the process to ensure the document was an...

The UPS Store / about a manager

Charisma Johnson on Nov 28, 2017
My problem is that I ordered a package I called them and told them I wanted to pick It up they told me My Id hadn't to match the address I live I told them I live in the shelter I don't have a bill or lease the manger herself hung up on never more than one time then called on a unrecorded...

The UPS Store / packing product for shipping

Jackiesav on Nov 19, 2017
11/14/17 a bag of apples were brought into the store located on Dewey Ave, Rochester, NY to be packed and shipped to Texas. When I called inquiring of this service on Monday I was assured that they do this often so I took their word that they knew what they were doing. The package arrived...

The UPS Store / 1z1r12f10133581326

Kris2017 on Nov 18, 2017
I handed over a time sensitive travel document to be shipped overnight first class to UPS Store at the 42935 Ryan Rd, Brambleton, VA-20146 store on Thursday afternoon for Friday delivery. The package was not delivered as of Saturday and when I went the store, the guy Erich(most arrogant...

The UPS Store / store 6325, bennett, co

StephanieRitland on Nov 8, 2017
I need an email address to copy you on the email exchanges with this store, they are completely incompetent and shipped my air mail packages by surface mail, which will take months to arrive. These items are my families essentials that were shipped separate from our shipping container so...

The UPS Store / a package that was purchased and was not delivered lost

Cobra779c on Oct 30, 2017
Tracking # 1ZEA54610386468269 they said this package was delivered to the wrong address at 235 St. Helena Ave . Dundalk Md.21222 which has no mail box and has a for rent sign in the window that has been there for 3 months the package was delivered Oct. 4th at 12:45 the address was labeled...

The UPS Store / service

Henry V on Oct 28, 2017
Time and Time again this store has proven not to care about customer service. I have had a rush delivery of an item that I would be using for my business to be delivered on Saturday 10/28/17. I have a box I lease from this location. I arrive to pick up my order item and make sure to look...

The UPS Store / expedited international shipping service

sujit kumar1 on Oct 24, 2017
Worst UPS Store I ever worked with. Absolute unethical people. Because of their wrong commitment my immigration package never got delivered and when I asked them to return my package and refund the money if they cant deliver, they said the package is at their UPS Hub and will be in the...

The UPS Store / business misconduct

Nasser Moeini on Oct 13, 2017
On 09/02/17, I went to UPS Store #2918 at 570 Piermont Rd, Closter, NJ 07624-3100 to mail eight boxes containing books to Fair Oaks, CA 95628. Some of the books were rare and expensive. The store manager (or employee) Mr. James J. Kim told me the boxes were old and may fall apart on the way...

The UPS Store / service I am complaining about

Donna Enright on Oct 10, 2017
Owners of UPS Store very very rude. Have used this store many and have received nothing but terrible service. This is my first complaint. Went in today to send a package. UPS itself sent me via email a bar code so that the people at the store would be able to print out a return addre...

The UPS Store / all around service.

AlfredK on Sep 27, 2017
This about the Milpitas, California UPS Store on Calaveras. I've been there twice and have been met with a surly employee and an owner who seems oblivious. I would have just blown it off but I was looking for fingerprint services and when I clicked on this store the Yelp complaints were...

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