CB Mail and Package Delivery Royal Mail Group

Royal Mail Group review: Undelivered tracking item 0212951E010964A9

TPHILL05 of US

Feb 18, 2026 7:42 am EST

Verified customer

Featured review

This tracked 24 item is shown arriving at North West Super Hub on Jan 10 and nothing has changed since, hence no delivery. The sender is totally dis-interested regarding follow up and I am £107 out of pocket. All they are telling me is that they are confident the item has been delivered which it hasn’t. Why should I be disadvantaged when the problem appears to lie at your sorting office?

Claimed loss: £107

Desired outcome: A solution would help.

Confidential Information Hidden: This section contains confidential information visible to verified Royal Mail Group representatives only. If you are affiliated with Royal Mail Group, please claim your business to access these details.

0 comments

Add a comment

Royal Mail Group - lost birthday cards 10

Royal Mail Group - Royal mail agent fraud 10

Resolved

Royal Mail Group - Dangerous driving / aggression / fear for safety

Resolved

Royal Mail Group - Offensive postman 2

Royal Mail Group - not receiving mail 1

Royal Mail Group - Delivery

Royal Mail Group - Mail not redirected / lost

Resolved

Royal Mail Group - WP-1202-8874-220

Royal Mail Group - International track&sign letter, delivery

Royal Mail Group - Special delivery guaranteed

View all Royal Mail Group reviews and complaints

Royal Mail Group Contacts

Royal Mail Group phone numbers

+44 345 774 0740

Click up if you have successfully reached Royal Mail Group by calling +44 345 774 0740 phone number 5 5 users reported that they have successfully reached Royal Mail Group by calling +44 345 774 0740 phone number Click down if you have unsuccessfully reached Royal Mail Group by calling +44 345 774 0740 phone number 7 7 users reported that they have UNsuccessfully reached Royal Mail Group by calling +44 345 774 0740 phone number

Customer Service

+44 758 713 8282

Click up if you have successfully reached Royal Mail Group by calling +44 758 713 8282 phone number 3 3 users reported that they have successfully reached Royal Mail Group by calling +44 758 713 8282 phone number Click down if you have unsuccessfully reached Royal Mail Group by calling +44 758 713 8282 phone number 14 14 users reported that they have UNsuccessfully reached Royal Mail Group by calling +44 758 713 8282 phone number

Head Office

+44 345 777 7888

Click up if you have successfully reached Royal Mail Group by calling +44 345 777 7888 phone number 0 0 users reported that they have successfully reached Royal Mail Group by calling +44 345 777 7888 phone number Click down if you have unsuccessfully reached Royal Mail Group by calling +44 345 777 7888 phone number 0 0 users reported that they have UNsuccessfully reached Royal Mail Group by calling +44 345 777 7888 phone number

Redirection

+44 178 266 8007

Click up if you have successfully reached Royal Mail Group by calling +44 178 266 8007 phone number 0 0 users reported that they have successfully reached Royal Mail Group by calling +44 178 266 8007 phone number Click down if you have unsuccessfully reached Royal Mail Group by calling +44 178 266 8007 phone number 0 0 users reported that they have UNsuccessfully reached Royal Mail Group by calling +44 178 266 8007 phone number

Redirection

+44 345 602 1021

Click up if you have successfully reached Royal Mail Group by calling +44 345 602 1021 phone number 0 0 users reported that they have successfully reached Royal Mail Group by calling +44 345 602 1021 phone number Click down if you have unsuccessfully reached Royal Mail Group by calling +44 345 602 1021 phone number 0 0 users reported that they have UNsuccessfully reached Royal Mail Group by calling +44 345 602 1021 phone number

Redelivery

+44 345 764 1641

Click up if you have successfully reached Royal Mail Group by calling +44 345 764 1641 phone number 0 0 users reported that they have successfully reached Royal Mail Group by calling +44 345 764 1641 phone number Click down if you have unsuccessfully reached Royal Mail Group by calling +44 345 764 1641 phone number 0 0 users reported that they have UNsuccessfully reached Royal Mail Group by calling +44 345 764 1641 phone number

Shop

+44 345 600 0606

Click up if you have successfully reached Royal Mail Group by calling +44 345 600 0606 phone number 0 0 users reported that they have successfully reached Royal Mail Group by calling +44 345 600 0606 phone number Click down if you have unsuccessfully reached Royal Mail Group by calling +44 345 600 0606 phone number 0 0 users reported that they have UNsuccessfully reached Royal Mail Group by calling +44 345 600 0606 phone number

Text Phone

More phone numbers

Royal Mail Group emails

customer.service.team@royalmail.com

100%
Confidence score: 100%

Support

Royal Mail Group address

2nd Floor, Royal Mail, Pond Street, Sheffield, England, South Yorkshire, S986HR, United Kingdom

Royal Mail Group social media
Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Feb 21, 2026
View all Royal Mail Group contacts