ComplaintsBoard Mail and Package Delivery Royal Mail Group Undelivered tracking item 0212951E010964A9

Royal Mail Group review: Undelivered tracking item 0212951E010964A9

TPHILL05 of US

Feb 18, 2026 7:42 am UTC

Verified customer

Featured review

This tracked 24 item is shown arriving at North West Super Hub on Jan 10 and nothing has changed since, hence no delivery. The sender is totally dis-interested regarding follow up and I am £107 out of pocket. All they are telling me is that they are confident the item has been delivered which it hasn’t. Why should I be disadvantaged when the problem appears to lie at your sorting office?

Claimed loss: Â£107

Desired outcome: A solution would help.

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