CB Mail and Package Delivery Royal Mail Group Complaints #22-41

Royal Mail Group review: Undelivered parcel. FE459271857GB ( 3 comments)

Al rapley of GB

Feb 09, 2026 11:02 am UTC

Review updated: Jul 28, 2026

Featured review

I received an email informing me that a parcel was unable to be delivered on the 29th January. It was to be delivered on the next working day. The reason for non-delivery was that the address was inaccessible, it was easily located. I waited for Monday, Tuesday and Wednesday but no parcel although other deliveries were made.
I have now visited your offices and paid for parking but they shut at 12.00 noon!
Not happy

Claimed loss: Donâ€™t even know what is in parcel!

Desired outcome: Please deliver parcel

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3 comments

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Mrs. Jarvis

1 comments

Mrs. Jarvis of GB

Feb 26, 2026 4:07 pm UTC

Verified customer

I saw the driver on my cctv and he didn’t want to get out the van because it was raining. He made out he couldn’t find our front door that has been in the same place since 1962 the lying b@stard. Now he’s done it again today. Making out he tried to re deliver LIES. I’ve got it all on camera .
He was no where near my front door. What a useless, lying, t@at

jean W. wilson

1 comments

jean W. wilson of US

Jul 21, 2026 4:54 pm UTC

Verified customer

The courier that delivered my parcel left it outside and it was stolen. The email they sent me said left in my safe place which is my porch but the photo shows it outside so either you have a very confused courier or one that dosn't know how to tell the truth. I'm still in dispute with the seller of the item, she has been sent a message from royal mail which says it was left in my porch but the photo is of it outside. Why are they not telling the truth? This is the photo, does it look like a porch?

Royal Mail Group - Undelivered parcel. FE459271857GB - Photo 1 - comment #2575935

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Svenja Katharina Umlauft

1 complaint

1 comments

Svenja Katharina Umlauft of US

Jul 28, 2026 9:27 am UTC

Verified customer

I sended a package from Germany to a friend in London, she didn't get the package cause suddenly there is a fee, eventhough I paid everything in advantage. She should have gotten a note with a code to pay the fee, but she didn't get it and the mails aren't available nor does anyone react.

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