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Royal Mail Group review: Delivery

Angelwright of GB

Mar 13, 2026 11:45 am EDT

Featured review

My name Angel wright . I have re directed my parcel for redelivery 3 times. In the last 4 days. I have been home for 3 days waiting for this parcel to be delivered and it no attempts have been made to deliver it. However I keep receiving emails apologising that it could not be delivered as no one was home.. No cards have been left and I am unable to contact anyone to sort out this problem

Claimed loss: Redirected 3 times. No attempt made to deliver parcel. Why has no card been left? No attempt to leave it with neighbours?

Desired outcome: I want to collect it from the ormskirk parcel office myself on Tuesday 17/03 however I cannot contact anyone to sort this problem out

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Royal Mail Group phone numbers

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customer.service.team@royalmail.com

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Royal Mail Group address

2nd Floor, Royal Mail, Pond Street, Sheffield, England, South Yorkshire, S986HR, United Kingdom

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