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Ross Dress for Less

Ross Dress for Less review: Merchandise complaint

T
Author of the review
10:36 pm UTC
Verified customer The reviewer confirmed their account using Google. Learn more

I visited the ross store #1376 on 2/27/21 I placed a ring on hold with the cashier desk upon arriving to the store, I was reassured my merchandise will be available at checkout. I browsed the store to shop for other items after 1 hour I went to pay & spent $243.00 to find that cashier adriana sold my ring to another customer. Unacceptable service!

Desired outcome: To better train the cashiers when items are placed on hold while customers shop! Verify if the item placed on hold belongs to the individual before giving it to another customer.

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  1. Ross Dress for Less Contacts

  2. Ross Dress for Less phone numbers
    Click up if you have successfully reached Ross Dress for Less by calling +1 (800) 945-7677 phone number 0 0 users reported that they have successfully reached Ross Dress for Less by calling +1 (800) 945-7677 phone number Click down if you have unsuccessfully reached Ross Dress for Less by calling +1 (800) 945-7677 phone number 0 0 users reported that they have UNsuccessfully reached Ross Dress for Less by calling +1 (800) 945-7677 phone number
  3. Ross Dress for Less emails
  4. Ross Dress for Less address
    Office 5130 Hacienda Drive, Dublin, Maryland, 94568, United States
  5. Ross Dress for Less social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 25, 2026
Ross Dress for Less Category
Ross Dress for Less is ranked 45 among 103 companies in the Retail Stores category

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I will never return to this store
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