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Ross Dress for Less Complaints & Reviews

Ross Dress for Less / the staff and security guards didn't follow protocol when I was robbed in the fitting room.

Eb
Nov 29, 2017

November 27th 2017 I went to the Ross in Hollywood. I selected 18 items at first I tried on eight of them I kept the items I was going to buy and then exchange them for the other six. After walking into my dressing room I set my purse down onto the little bench then I noticed one of the...

Ross Dress for Less / unethical behaviour

1v
Nov 29, 2017

My name is Della Page and I have a complaint against William Page who currently works at your East West Connector location in Austell, GA. We are currently separated and I am in the process of filing for a divorce. I have recently observed William being a bit too friendly with the female...

Ross / employment

Ra
Nov 22, 2017

I was called for an interview when I arrived the manager erica told me that I needed a back ground check done and I would recieve an email with my policy info and my w2 and as soon as I recieved it to call her for my schedule well when I returned her phone call the next week later I wa...

Ross Dress for Less / customer service

Ci
Nov 17, 2017

So today I went to shop at ross & the cashier Name dawn was being so rude about me doing a return. This Happend at 10:30pm. I know that maybe is frustrated that I am doing a return last min but that doesnt mean she has to be rude to the Customers by doing mad face expressions & gasping...

Ross Dress for Less / customer service

Kj
Nov 13, 2017

After church, I went into store #0603 on yesterday to return a couple of items that didn't work for me nor the family members who I purchased items for. First of all, as i'm standing in the return line waiting to hear: 'next, customer, please, and etc. Assoc.256362 is 'becking ' or making...

Ross Dress for Less / customer service

Rh
Nov 11, 2017

On 11-11-2017 at 12:36pm Transaction #8894 by associate 674135. I bought 23 items today from your store. I experienced a very flippant associate who packed my two bags so full and heavy that I could barely pick one at a time up. Then I was told that I couldn't use a basket to take them out...

Ross Dress for Less / shoes

Il
Nov 09, 2017

Hello, I bought a pair of shoes on Saturday because I was looking for flats. I paid 69.99$ plus tax and was happy about the purchase. I wore the shoes on Tuesday because I needed to do a lot of walking for the conference I am here for. After a while, the studs that are on the shoe...

Ross Dress for Less / harrassment, the employee name juanita, two security guards.

El
Nov 05, 2017

I'm a permanent client from this store at Bel Air, yesterday saturday 11-4-17 I went to do Some shopping with Mom, daughter and Grandson, I saw this beautiful canvas and Mom offer to buy it but was to big to fix on My daughter car, so I ask one security guard If they can hold it to pick it...

Ross Dress for Less / employee attitude

St
Oct 20, 2017

I visited your store in the evening of October 20th 2017. I was returning something and my cousin was purchasing something. I wanted to do the return first, but I was told that I had to go to another cash since the sales associate was not able to do returns at her cash. When I arrived at...

Ross Dress for Less / employee termination

Ck
Oct 20, 2017

My husband, Steven Kling, was terminated today from the Ross store in Waco Texas at the Central Texas Marketplace. The reason? His leaving early over the past year. Let me tell you WHY he had to leave early. Our 16 year old daughter has anorexia and is in treatment FOR THE THIRD TIME. The...

Ross Dress for Less / I am complaining about how your ross employees treat each other

Sh
Oct 19, 2017

So I was standing in line patiently waiting for my turn. There was a few people behind me and I can see the two young ladies up front working hard to get the line down. So i'm next.. And this young lady named cheyenne was ringing me up.. Very polite.. Very fast too so as I was putting my...

Ross Dress for Less / customer service representative jessica

Ro
Oct 19, 2017

Worse customer service ever!!! Today I went to Ross new store located in North Lauderdale between Rock Island and McNab to return one item, I was waiting in line when Jessica(front manager) told me to move to a different line, I waited for a little while, shw was taking the customers after when...

Ross Dress for Less / pair of leather boots

Na
Oct 18, 2017

I bought a pair or black dress boots at the end of the season last year. They were not reduced for clearance so I paid the $35.99 price marked on the ticket. I didn't have an occasion to wear the boots until last week. I wore them to work with leggings and a long top. When I got home and...

Ross Dress for Less / customer service, cashier

Be
Oct 17, 2017

this happened on 10/17/2017. one of the cashiers, who's name is Diana H, was done cashing out a customer ahead of me and my turn was next. she was also the only cashier on the counter. she although didn't want to attend me and instead a pulled manager to attend me instead. she then...

Ross Dress for Less / they did not want to refund my money

Er
Oct 14, 2017

I purchased 2 dresses on ross store in lake jackson tx 10-2-17. One of them had a rip so I told the lady to give me a discount but then since I wasnt sure if I was staying with it I told her to remove the discount. Today 10-14-17 I came to return the dress and it did not go through because the...

Ross Dress for Less / return item

Ma
Oct 12, 2017

This is a complaint for the Ross Store located in South Lake Tahoe, CA 96150. I recently went to return 1 item to this store and they person behind the counter processed my return BUT FAILED to tell me I would not be getting my money fully refunded because the item I returned went "ON...

Ross Dress for Less / non payment

Am
Oct 05, 2017

My name is Amy Miller. I was hired by 'Ed' with Nucleus solution to clean your store "Ross" in Foley, AL 36535. I worked July and August with a 30 day notice. I also worked sept 1st thru 3rd to train my replacement. As of today I have not been paid for the work I preformed. 64 days! Ed ha...

Ross store / customer service

Wo
Oct 05, 2017

My wife is frequent customer to Ross for many years, she love to shop there for many reason Ross provides. Yesterday (10/03/17) she went Ross by the ward in Honolulu, she like there for co convenient location, she is Tuesday .embet for senior discount, she purchase many items and getting...

Ross Dress for Less / I was denied service because of transgender.

Pa
Oct 02, 2017

I am a transgender female and was attempting to return items at a store in Long Beach CA on Sunday October 01, 2017. The person waiting on me rudely called me "sir". I explained that I was not a "sir" and am a women as listed on my California driver's license. The person then said she wa...

Ross Dress for Less / management

Je
Sep 29, 2017

I have been employed with Ross for over a year and recently I took at full-time position as front end supervisor. In August 2017 I went in to talk to my store manager about my availability since my kids were going back to school and I'm a single parent. I was told he couldn't accommodate...

Ross Dress for Less / return policy

Mi
Sep 28, 2017

I returned 1 sweater with tag and receipt at Ross on Gessner, Houston today 9/28/17. After scanning the receipt and then the tag, she told me this item is already returned. I then asked her what date it was returned because I just bought 10 days ago. It sounds weird because the sweater i...

Ross Dress for Less / customer service

La
Sep 27, 2017

The way I was treated at this store was extremely unacceptable. I was skipped several times while waiting to do a return. My debit card was stolen that week before and I didn't realize that until the end of the returning the purchase. Ms. Angela at this location made me so upset that I...

Ross Dress for Less / horrible customer service at ross store 2676 homestead rd. santa clara, ca 95051

Ro
Sep 17, 2017

One of the worst Ross Stores in the area especially the manager at the store very rude and arrogant. I stood on the returns line as I was the only customer (for return and purchase) and there was only one Cashier who was assigned to the return. The light at the purchasing counter was lit...

Ross Dress for Less / service

St
Sep 06, 2017

I went to Ross in Monrovia CA with my 90 year old mom and my sister who is in a wheel chair I was in the return line when the cashier who's name is Jordan associate #151320 toll me that I couldn't be in that line because it was a return line that the handicap line was in the regular line...

Ross Dress for Less / bathroom out of order

Au
Sep 06, 2017

I took my mother shopping last August 30th to the Waxahachie Ross. The bathroom where out of order so we didn't get to shop like we wanted we had to leave the store. Then today September 6th I took my 8mth pregnant niece to get more baby clothes, however she needed to use the bathroom...

Ross Dress for Less / service of assisting customers

Di
Sep 04, 2017

The store manager Lisa at 3719 116th Strest NE, Marysville, WA was not assisting customers properly or providing proper customer service to a long line of six to eight individuals in the purchasing line, and the returning of merchandise line. I was waiting in line to return merchandise for...

Ross Dress for Less / customer service, specifically management

Ca
Aug 31, 2017

I have always been a fan of Ross Dress For Less stores! They may be sometimes a bit disshevelled and occasionally you wait in long lines because they only have a few registers, but I understand that they are a clearance store and I'm happy to search through it all and wait in line for a...

Ross Dress for Less / rude behavior

Ge
Aug 23, 2017

Never had problems with them before. I often go shopping there. But this time I don't know what happened... They hired new employees or what... One of them was extremely rude and didn't show any tiny piece of respect. I don't think that he had an excuse to behave like that. If he had a bad...

Ross store / store uncleanliness/rude employees

No
Aug 20, 2017

While in St.Louis For a Science Project to view the Eclispe. I decided to shop at Ross on West Florissant Ave. As I entered the store about four employees standing around laughing and talking. I was expecting to hear the all too familiar "Hi Welcome To Ross!" I was not greeted or acknowledged...

Ross Dress for Less / stores environment

Ab
Aug 19, 2017

Today I visited the Ross in Allentown Pa (8-19) mind you one of my favorite stores ever. When they first opened the environment was so clean and organized, but when I entered the store today I could not believe how much of a dump it has turned into. There was literal garbage all over the...

Ross Dress for Less / sales transaction

Br
Aug 16, 2017

During my recent vist to Ross, my husband attempted to pay for a transcation of 160.55 using apple pay, which the sale said not complete. He then swiped his card and still it did not go through so i proceeded to pay the amount with my debit card. However the transaction went through with...

Ross Dress for Less / security / employees

Rn
Aug 15, 2017

Mon August 14, my sister and I went shopping for a new outfit for a job interview. I literally walked through the doors and saw some Halloween decoratives. I headed towards the ile which was right next to a cash register. A man (security) immediately walked up to us. I thought he was goin...

Ross Dress for Less / employee associate #131487

An
Aug 12, 2017

I was shopping at Ross on Saturday Night 8/12/17, there was a long line and only one cashier, the other employee (Assoc # 131487) was walking around pushing carts, I finally asked her if she could open up, she pushed a few more carts and then opened up. I had purchased a shirt and a magnetic...

Ross Dress for Less / construction work done on their stores

Co
Aug 11, 2017

We have done construction on two ross stores in south florida and have not been paid yet its going on eight months and we are getting the run around from the GC who is saying Ross has not paid them yet. We lost other large projects because we were unable to fund them because promise after...

Ross Dress for Less / I complaining about the rude customer service received from store manager

Mr
Aug 06, 2017

Me and my wife was shopping at Ross Dress for Less at East Chase shopping center in Montgomery Alabama on Sunday 6 Aug 2017 around 7:30pm. I was standing in line behind several other customers at checkout. The two customers in front of me were asked to proceed to checkout but the manager...

Ross Dress for Less / store manager kellie gunter

Un
Jul 29, 2017

I was working at the Ross Store 828 in Pensacola, FL under Kellie Gunter. I have been employed there for eight months. I was terminated for not putting the lock on the compactor when I was called to the register. The Store Manager told me that HR pushed for my termination, which was not...

Ross Dress for Less / nazi shirts / paraphernalia / hate symbols

Da
Jul 27, 2017

I am no longer shopping at ross dress for less because of my friend recently snapping a photo of a nazi emblem on your brown tee shirt. You think it's okay to sell merchandise that symbolizes a chapter in history when the nazis murdered millions of people? Is this how bad you want a tiny...

Ross Dress for Less / store manager - michelle

Ch
Jul 27, 2017

I just to start of by saying that I have never in my life left a review or a complaint but I truly felt moved to go through the trouble of doing so. There is a Ross store that just opened near me, I believe it was store number #1973. The store is neat and clean. However, the few times that...

Ross Dress for Less / rebecca (store manager) is a racist fool/allergic to colored people/worst customer service

Su
Jul 21, 2017

I was shopping at Ross with my friend yesterday on 7/20/17, we were having such a good time until we got to the cashier by the name of Rebecca, she seemed to be unhappy at first, she said nothing to us and just kept ringing the stuff, i could sense a bad attitude but i just kept quiet, my...

Ross Dress for Less / this is services complaint

Am
Jul 17, 2017

Hi, my name is amauri quesada this is the second letters i sending to you guys my complaint is about the store cortez blvd in spring hill, hernando county florida im visit that store for long time and other time i see indifference with the working people and customer to, im hear working...