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Real Canadian Superstore Customer Care Service

315 Reviews

Loblaw Companies Ltd.

1 President’s Choice Circle
Canada - L6Y5S5

Customer Support Phone Numbers

Mon8:00 AM - 12:00 AM
Tue8:00 AM - 12:00 AM
Wed8:00 AM - 12:00 AM
Thu8:00 AM - 12:00 AM
Fri8:00 AM - 12:00 AM
Sat8:00 AM - 12:00 AM
Sun8:00 AM - 12:00 AM

Real Canadian Superstore Complaints & Reviews

Real Canadian Superstore / food

Curtis M on Oct 17, 2018

I attempted to buy a Canadian product from your Milton store and was very confused and ended up not buying the product. The Canadian product was 340 grams at $5.98, non organic strawberries. The U.S product being shipped from California was a $1 cheaper, organic and was actually a bigger...

Real Canadian Superstore / swiffer bissel steam mop

Dalian637 on Oct 16, 2018

I purchased a Swiffer Bissel steam mop at the Superstore on Marine Drive in Vancouver. The store did not have any replacement mop pads on the shelf. I used the 2 pads that were with the product, but on returning to the store still could not find any replacements. I have returned to the...

Real Canadian Superstore / halal meat section

Zahid Majid on Oct 16, 2018

I buy chicken boneless breast club size tray 16 oct 2018 around 20:30 from halal chicken meat section. when i reach home then i see that there is no halal label on it. i call on 204-275-4118 & complaint about. she say that she is sending someone to the section for check. after that she...

Real Canadian Superstore / charmin 20 rolls

Noemie McKay on Oct 14, 2018

I went shopping with my husband and toddler yesterday, we had a big cart as we live on Bowen Island and can't come shopping every week. We bought the toilet paper Charmin 20 rolls, which was on sale at the end of an isle for 24.98$. I didn't get a chance to look at the receipt until we got...

Superstore / unprofessional customer service

Sara Capri on Oct 10, 2018

I visited Superstore in St Catharines on Oct10, 2018. I picked up two water bottles which were on sale for $2.68. At the check out the price for the bottle came up $11.98. I told cashier the price I saw. She tried to contact someone on phone to check the price but no one responded. She...

Real Canadian Superstore / service at online pick up area, quality of food from online ordering, lack of produce that was available

Nicole Mac on Oct 9, 2018

I attended Superstore in Thunder Bay on October 9, 2018 as I do usually. I called the online pick up and had to wait for 20 minutes until I received a call back stating that the credit card on file was not available. I advised the worker that there was a hold placed on my credit card for...

Real Canadian Superstore / meat department

Wes Track on Oct 8, 2018

I went shopping at one of your real Canadian superstore today and there was a roast prime rib and I asked at the meat department if they would cut it up in 1 inch steaks it would've made about six steaks and they refused to cut it as he told me then he would have to charge me the price per...

Real Canadian Superstore / fruit grocery

daniel streda on Oct 6, 2018

last weekend i spent $517.00 at superstore groceries .. all of the fresh fruit i had purchased had been previously frozen.. it looked fine until it was cut open .. my nectarines apples and strawberries all had to be disposed of .. what a horrible waste of food .. it was an unforseeable... / store manager; unethical behaviour

majafri on Oct 3, 2018

I visited the store to returned milk bag which expired before the date on the product. I did not keep the receipt, as this is the first time it has happened. Instead of dealing with a customer politely, the store manager became rude and started raising her voice to get the same bag and I...

Real Canadian Superstore / rubicon drink

sweetsonia on Oct 1, 2018

I recently bought groceries at a superstore on McPhillips, Winnipeg 28 Sep 2018. I happened to me twice that I got a product which is expired. I drank rubicon on Saturday and was sick. I did not realize that it's because of expired drink. Later I noticed that my drink was expired, which i...

Real Canadian Superstore / service

EbaadMuhammad on Sep 28, 2018

Good Morning, I always do my groceries at Fort McMurray Superstore and similarly this Wednesday on Sep 26 I did groceries of about $250.00 and I knew that there is a gift on the purchase of over 250. But I was told by front counter Manager that I can only get a turkey which had the value...

Real Canadian Superstore / so delicious dairy free soya ice cream vanilla the large 946?? ml size

Pam Allison on Sep 24, 2018

We live in Comox bc. You have just taken that product out of the Courtenay store. I am allergic to dairy and that was my daily treat. Super Store was the only grocery left in town to carry it. Yes you carry the small 500 ml size of coconut and almond milk variety but it is so much more...

Real Canadian Superstore / spoil noodle with molds

Sherwin Beltran on Sep 19, 2018

I went to superstore today and I buy something to eat. I cook some of them I made soup im having a suffer right now and my noodle is taste molds and I check the pack of noodles there is molds. And I check the expiry date is untill sept. 24. Why this product has molds? And why is the...

Real Canadian Superstore / digital photograph

deepak17698 on Sep 14, 2018

Very very disappointed with superstore services. I got passport size photo clicked for my wife and daugher for PR card at your store. Your executive ensure me specification of Photograph. But from Canadian immigration departent i again got letter stating photographs not upto the...

Real Canadian Superstore / hiring at the ajax store

Shaq Wynter on Sep 13, 2018

So i applied for a job at the superstore in ajax ive been applying here.. I finally get hired after how many interviews get told to start on wednesday and its now monday .. So tuesday night i get a call saying i have a criminal record and i cant start work anymore ... This is racism i do...

Real Canadian Superstore / mastercard (the perfect gift card)

Annomyous122 on Sep 10, 2018

To whom it may concern, On Sunday September 2nd, 2018 at 11:25 I was at the Superstore located in Scarborough (1755 Brimley Rd, Scarborough, ON M1P 0A3), I was there to pick up a cake that was ordered and purchase a gift card on behalf of the church located at bellamy and progress (Grace...

Real Canadian Superstore / price match and customer services


I asked a customer service to page someone to help me find an item I was looking for. She asked me to come back next day . I said I really need to buy it today . She didn't try to find someone to help me instead of she said whatever is on the shelf is what you can get. When I was ready to...

Superstore / not selling me my alcohol that was in my cart.

Crystalhurb on Sep 2, 2018

Their was an announcement made that their closing at 11pm to bring everything to the front. I did that i got to the till at 10:58pm and was told its 11pm And they cant sell it anymore. I told them i rushed up as fast as i could giving i had back surgery and had 14 inch of medal in my spine...

Real Canadian Superstore / deli section chilliwack bc,

Dylan Thomas15 on Aug 27, 2018

Earilier today my Wife of Spanish descent was in your chilliwack store waiting in line to be helped to pick out the deli meat, she waited in line there was 4 ppl in front of her he helped them. Then after that my wife was in front of the line the deli worker competely ignored her and...

Real Canadian Superstore / baby brezza

Nicole Rikley on Aug 26, 2018

I attempted to return a Baby Brezza I purchased at you Prince George Location. The item was purchased 7 days ago so within the 14 day return policy. Customer service refused to return it stating it was a baby food product and they can not. I spent over $200 on this item and it doesn't work...