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Real Canadian Superstore Customer Care Service

274 Reviews

Loblaw Companies Ltd.

1 President’s Choice Circle
Canada - L6Y5S5

Customer Support Phone Numbers

Mon8:00 AM - 12:00 AM
Tue8:00 AM - 12:00 AM
Wed8:00 AM - 12:00 AM
Thu8:00 AM - 12:00 AM
Fri8:00 AM - 12:00 AM
Sat8:00 AM - 12:00 AM
Sun8:00 AM - 12:00 AM

Real Canadian Superstore Complaints & Reviews

Real Canadian Superstore / customer service

MAriam Ahmed777 on Jul 20, 2018

Had the worst customer service. I visited Superstore around 9:30 on the 19th of july walked up to the till. Everything went smooth until I had the employee ask me how many bags I would like. She individually picked the bags and threw them at my face. It was rude and I could feel the cold...

Real Canadian Superstore / cashier

Anonymous258 on Jul 19, 2018

I was checking out my groceries with one infant in their car seat and another in my arms. Once I got to the front of the line (I was behind one woman with a handful of items), I was rudely informed that I was in the 1-16 item line. I began to speak "Oh no!" When I was cut off by Sharon the...

Real Canadian Superstore / unacceptable, bullying cashier behaviour!

olimari on Jul 19, 2018

Hello, My husband and I were shopping at Superstore in Chatham, on July the 8, 2018. We have been regulars since we moved to Chatham, 1999. That Sunday, We had a price matching for 6 cans of tuna. The cashier, Laura, informed us in a very rude manner that we are only allowed four. I politely...

Real Canadian Superstore / i'm complaining about a hundred dollars superstore kept and I walked out with nothing

scampyy on Jul 18, 2018

i had a friend shopped for me at roc hdale superstore because i cant walk im disabled any ways he was at till 10 he canceled the order the were suppose to put a 1 hundred back in my account itys been 9 days and nothing was put back please help me what can i do now i have no food am i...

Real Canadian Superstore / superstore in general

Trevor Hamans on Jul 16, 2018

This is likely falling on death ears but here goes anyway. I will be shopping elsewhere as of today. As Canadian I prefer to buy Canadian and Superstore demonstrates it goes for the bottom to a fault of greed. (Remember Ketchup?) You seem to prefer buying US products and putting on the...

Real Canadian Superstore / farmer's market 3l of peaches

Charr73 on Jul 14, 2018

I purchased a 3L of Farmer's Market peaches on Saturday July 14, 2018 for $3.98. I was looking forward to biting into a nice juicy peach. I was very disappointed to discover out the of entire container there were only a few that were edible. The rest were mealy and dry. I don't think I...

Real Canadian Superstore / gas bar in coquitlam

Papule on Jul 13, 2018

hello where can I complain about gas bar in Coquitlam. we went there last at 10.15 pm approx and we wanted to refill a propane tank. person who was working there told us that she can't refill our tank because it was after 10 pm and she needs to report to the government about propane usage. if...

Real Canadian Superstore / self checkout machines and unethical behaviour of attendants who help people with difficulty at those check out machines.

Bob Zubot on Jul 13, 2018

The self checkout machines in Calgary have recently been changed so that instead of using readable instructions with audible back up instructions, to the use of a series of symbols with no audible instructions to direct people to checkout their groceries. The symbols are poorly defined and...

Real Canadian Superstore / Chicken BLT salad romaine lettuce

Jennagood on Jul 11, 2018

I purchased this salad today, July 11, 2018 from the Superstore located on 80 Bison Drive in Winnipeg, Manitoba. I almost ate the whole thing and then at the bottom of the container there was a peice of a chicken bone. This could have been a choking hazard and needs to be prevented from...

Real Canadian Superstore / Superstore Gas Station

mmchip on Jul 11, 2018

The employee who works the morning shift at Superstore Gas Station - Heritage Valley (Edmonton) is consistently late. The signs says '7am', however, on numerous occasions (today being one), he arrives at 7:05am. Should he not be there by 6:55am to open up and turn on the pumps by 7am? There...

Real Canadian Superstore / lack of locally sourced items

MariskaM on Jul 7, 2018

I love shopping at superstore however I always feel sad of how little our local farmers are being supported. Yes there is meat that is local which I always buy, but most all fruit and veggies come from the States or other countries. Please let support our Canadian farmers. We have a ton of...

Real Canadian Superstore / employee behaviour

AAngie on Jul 6, 2018

My family visited the Vernon Superstore the evening of July 5th. My 15 year old daughter was purchasing items that she wanted of her own and went ahead while my husband and I finished grabbing a few other things. When we got close to the front till she was sitting on the bench in tear...

Real Canadian Superstore / will not accept american express as payment

no_longer_a_customer on Jul 5, 2018

I recently switched credit cards and was disappointed to find out (after waiting through the whole checkout process) that Superstore does not accept Amex. I can understand when a small independent retailer won't take it, but I'm sure that this huge conglomerate of...

Real Canadian Superstore / management/ customer service

Geena Almeida on Jul 3, 2018

I was very disappointed with this store. The manager on duty (6/29/18 evening time) Zlatko and the 2 girls at customer service where terrible. This is what happened: I purchased an item that is a seasonal item, and it did not look at it until I needed to use it. (Coleman Screen Tent) upon...

Real Canadian Superstore / cosmetics

Sarine on Jun 30, 2018

I came today to return a cosmetic product (esce I love stro) I don't even know the product that's what is wrote on the receipt. I didn't notice when I did my grocery last Saturday 23 June 2018 that my son put this product in the basket and when I came home I saw it ( the product was already open...

Real Canadian Superstore / watermelon

Thu Hà Nguyễn on Jun 25, 2018

I bought this watermelon in your store on Saturday afternoon. But when I cut it, it seemed to have been rotten inside. It's not expensive but I was disappointed with that because my daughter really loved to have watermelon. I just want to inform you then you can make sure you bring the...

Real Canadian Superstore / very poor selection of diet pops offered

D Rinkydoodle on Jun 24, 2018

Being you won't and have never once filled my request for a product to be brought in for purchase, I will complain on what you have to offer in the lines of a diet pop. Diet pops are better represented by the major companies than by your own PC brands. No diet watermelon, no diet orange...

Real Canadian Superstore / pc organics frozen fruit

kfkerr on Jun 22, 2018

May-31-2018 - Called to let them know there are multiple plastic pieces in PC Organics Whole Red Raspberries. Felt something sharp in my throat while eating. Gave barcode to Loblaws/PC on phone. They said someone will be in touch and suggested I take a photo. Jun-4-2018 - Michelle...

Real Canadian Superstore / service at til when checking out

Crooksk1 on Jun 14, 2018

Hello, I am sending in a complaint of the service that I received today, June 14th, 2018 at Superstore in Prince George. I do not drive and had taken a cab to Superstore to attend a Walk-In Clinic appointment, and so had to carry in a booster seat for my son (whom was also present with me...

Real Canadian Superstore / can't log on

anastazya on Jun 7, 2018

This has been going on since they changed the program to Optimum points. I call every thursday as I can't log on. I've changed my password many many times, I call every thursday just to get them to load my card. This is not what I would call a RESOLVED issue. I get a email saying problem...