Ross Dress for Less review: Employee / assoc: 229520 / store # 1313

I love ross and shop at ross almost twice a week every week. I honestly go during my lunch breaks to take a break and have some me time. I purchase so much there like house things, personal items, gifts, even a lot of stuff for our church.. I have never complained or even made a complaint about this store or any store. But today was the day. I was so mad and really felt like I was doing something wrong. I had purchased some items throughout the course of the week - month and really thought I would keep the items but do to covid-19 trying on clothes are not allowed at the stores. So when I got home I "thought" everything would fit good but when I tried them on after, they did not. So I wanted to return them and not for $ but I was okay with store credit. B/c honestly it gives me an excuse to go without my husband getting mad at me for going back and spending $. So this associate began to asks me if I had a reciept and said "no" and explained that I had purchased them at others stores encluding that one too but some items did not fit and others were gifts and others did not look so good on me at home. But she made me feel like I was doing something really wrong. Honestly im so upset. Why do you guys have return policys for store credit even if you did not purchase them at the same store your returning if your employees are going to make you feel like you stealing or doing something wrong.. She kept asking me questions and I kept asking "is there something wrong" everything was new / not worn/ and had all of the tags on them. Then! She makes a little comment on the ear peices and the security guard looks at me as to say "keep and eye on her, or suspicious activity" so the manager came double checked everything and approved it. The accoc: 229520 was not polite at all, she looked like she was bothered and did not want to be there. Honestly if your going to work in register or in customer service make sure you polite or at least fake it. Worst and first horrible experience ever! I went early this morning before work and now its like that un easy feeling all b/c your associate was in a mood.