Went in to do a return and noticed they had charged me twice for one item that was $17.99. They acted like I was lying took my receipt, and I waited 20 minutes. They said they had to look at security footage. Surprised they didn't have the cops come and fingerprint me for some bi heist. Talk about insulting someone's integrity over $18. The manager and little sales twit were obnoxious, acting all high and mighty in their $16.00 an hour position. I will never go back to that store again. Don't need to, plenty of stores in town know how to treat their customers.
Recommendation: Would not recommend this store go to Marshalls or Burlington, customer service and quality merchandise is much better than the trash at Ross. Plus the stores are cleaner and more organized