Ross Dress for Less’s earns a 1.5-star rating from 667 reviews, showing that the majority of bargain shoppers are dissatisfied with their finds.
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dishonest management
I was employed @ the ross on commercial and dixie, off oakland park blvd. My manager went on vacation mrs. J. Martinez. The day before spring break I found out it was spring break so I asked my assistant manager what to do?"She said well do what you have to do" I told her I have always been home with my children so this was never a problem for me.I wrote a letter stating that due to lack of knowledge and having no child care that I will not be able to attend work for the week of spring break and that I apologize for the inconvenience. My assistant manager approved it and I took the week off.When the manager returned from spring break she fired me before spring break was over so I called Mr.Volger from corporate office. He was supposed to Talk to J.Martinez because the assistant manager told the manager that she approved the week of spring break but j. martinez fired me even after hearing the truth. I wanted justice for her unprofessional actions. Mr.Volger never called back!I saw a ex-coworked who informed me of a number to call the complaint on no-good managers, so I called a young lady named Beth, she too has never called me back! So I decided until I can get a new job I would file for unemployment,so I did. Today I get a letter in the mail stating that I did not have proper authorization for an absence(this is a lie!) so they denied me. I want to fight this how can I get help for this situation FAST, because J.Martinez is lieing and J.Williams told her the truth in my presents and now she has LIED to government. This has got to be illegal and I need a professional to help me on this discredit of an honest persons characteristics and honor that is undeserved based on some womens spiteful, disrespectful and unprofessional character!I need HELP ME HOWARD!
[protected]@yahoo.com
worst place, rudest people!
I went to the Ross store on 75th Avenue and Bell in Arizona today and I found a white skirt and there was no price on it. I went up to the line and there were 20 people standing and the lines were not moving and asked someone if they knew where I could go to find out the price of the skirt. She told me that I would have to wait my turn in line and then I...
Read full review of Ross Dress for Less and 101 commentspoor service, unkempt store
It is so painful that I have to write this, for I love the products at Ross, but the shopping experience is all but pleasant. No matter what time of day you enter some of their stores, especially those in Florida (I have shopped Ross from Ocala to Pembroke Pines and Miramar) you will find floors littered with merchandise, broken items on the floor, empty...
Read full review of Ross Dress for Less and 25 commentsunreasonable people always has the first loud word
I took my 4-yr old daughter to do some shopping at Ross (333 Ward Ave., Honolulu, HI 96814) on 10/21/06. She found a Winnie the Pooh chair/table set to be very cute. The set is approximately 3 x 3, and weights 25 pounds. Anyway, it is both bulky and heavy esp. when you have to take care of a little kid, and I am barely make 5 ft. After I struggled to slide the set on the shopping cart bottom, and went to the cashier; The cashier (associate #432577) stated that she could not scan the set because the way the set was in the cart. I asked if she could help to move it up to inside the cart so that I could pushed it to the parking lot, where my car was.
She said:" you can do it. Just bring it up!"
I said:" I can't do it, can you help?" Note: I am a person who doesn't ask for help al least I really need it. I happen to have weak wrist that I should not carry heavy items.
Unwillingly and with a long face, she finally move her body and came around to my cart, and dump the set flat on top of the cart.
I said" " I needed it inside the cart safely so that I can take it to the parking lot."
She ignored me.
I managed to move it inside the cart. Pls note that by putting the set flat on top of the cart, the set could fall down and hit anybody who might walk by. Do not forget that the top of the cart goes downward. I asked her if she could put the set inside the cart. Then she turned out to be very upset and angry.
"You can't take the cart to the parking lot! She raised her voice:" I can't scan the box now"
Well, I didn't know that. I moved the box and dumped it on the counter and returned the shopping cart to where it belonged.
When I was signing the sale slip, I dropped my credit card on the counter when she asked to see it.
She was telling me that I was throwing things around, and called Chris, manager on duty for attention. She told Chris that I was throwing things around.
I was totally caught off guarded for her to say that. I guess the unreasonable people always has the first LOUD word.
"I did not!" I replied.
"yes, you did. We have a video camera." She answered confidently.
I told the manager what happened but he didn't say a word.
I dragged the set to my car and came back to say to the manager:" I haven't started complaining about yet, but she had to complain about me first. This is another thing I am not happy about."
"I know." Chris said.
How to fix the problem? Fire her, and a $50 gift cert.
Everyone should do what you say... you have baby. Not by choice... you just have one, you chose to take shopping with you. I would suggest a more expensive retailer for the service you deserve.
I will never return to this store
I went to Ross for Less on Tunnel road in Asheville, NC today after i worked a 12hr shift. I was in line to make a return. I was behind a lady that had a purchase. The manager told the floor supervisor that she had to do my return. The manager asked me if i wanted to look around before i did my return, i said no. So she told me i had to get in line. I wa...
Read full review of Ross Dress for Less and 24 commentsRoss Dress for Less Reviews 0
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Overview of Ross Dress for Less complaint handling
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Ross Dress for Less Contacts
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Ross Dress for Less phone numbers+1 (800) 945-7677+1 (800) 945-7677Click up if you have successfully reached Ross Dress for Less by calling +1 (800) 945-7677 phone number 0 0 users reported that they have successfully reached Ross Dress for Less by calling +1 (800) 945-7677 phone number Click down if you have unsuccessfully reached Ross Dress for Less by calling +1 (800) 945-7677 phone number 0 0 users reported that they have UNsuccessfully reached Ross Dress for Less by calling +1 (800) 945-7677 phone number
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Ross Dress for Less emailswebmaster1@ros.com100%Confidence score: 100%Support
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Ross Dress for Less addressOffice 5130 Hacienda Drive, Dublin, Maryland, 94568, United States
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I am a Ross employee at anew store that has only been open for a year and a half.I recently got a yearly review for a first time raise since time of hire which has been from the beginning.To my surprise due to the minimum wage increase i only got 3 cents higher than a new hire because Ross chose to give raises before the increase.I am a dedicated employee who never calls in and is always willing to stay over when needed.I feel as if my dedication has gone unnoticed.
Find someone at you local unemployment that you can talk to. My friend was fired from Wal-Mart a year ago and was initially denied unemployment. But she re-applied and talked to someone there and the second time around she got her due.
Im sorry to hear all of this but never work @ Walmart either that place is alot of ###.
Im part of that wage lawsuit they have against Walmart. You should look @ suing Ross and file and agreevince against Ross. Go to your local labor industrial. GOOD LUCK EVERYONE HAPPY NEW YEARS!
Re: firing. Did you make a copy of the letter ? Did you get the approval in writing? If so, then those are your proofs to unemployment, otherwise its your word against their word. And no, its not right.
Fran
I'm currently employed at a Ross store and yes, they really need to stop being so dishonest. One of my managers had made a racism comment towards me, which I will be reporting to HR, however from reading your complaint I have no hope that it will even go through to them.
I agree with Nicole that they need to hire people who know how to speak the English language, instead of hiring people who only know how to speak Spanish; it's very difficult and I can't even communicate with the co-workers because like 70% of them know only Spanish...
The store needs better employees the hire allot of customer service workers that speak very little or no English I was an employee there and I was one of the very few who can speak English It really ticked me off one day and quit because they kept having meetings in Spanish and I did not know what they were talking about and they had there nerve to ask me to at least pay attention I told them I didn't understand and they should speak in English.