Ross Dress for Less Complaints & Reviews

Ross Dress for Less / unethical behavior

Jul 15, 2018

The manager of the Southchase village Ross in Orlando Fl 32824 was extremely rude to a few of the customers. When I stepped foot through the door I was told an elder women of about 75 or more needed help carrying her purchases to her car but the manager said and I quote "it is against our...

Ross Dress for Less / misbehavior of ross employees

Jul 14, 2018

I went to Ross store located at 8888 Waltham woods rd baltimore Maryland, it was Saturday July 14 at 8 pm. In the female fitting room there were two african American employees .one had green eyes.they were so rude at me.mocking me.laughing at me. This is ridiculous .I reported to manager but...

Ross Dress for Less / manager

Jul 06, 2018

I love shopping at Ross. They have great prices and great customer service. However when I was shopping at the southwest 3rd street Ross, in Oklahoma City, I witnessed a manager being rude to her employees. The male associate was putting stuff up but apparently not moving fast enough. Suzy...

Ross Dress for Less / custom service at copperfield location in houston texas 77084 by an employee call susan/or susie.

Jul 03, 2018

This trip to Ross, like many others, was normal for my mom and I today being that we've been coming here for almost a decade if not longer (from what I remember). Anyway everything was fine up until it was time for us to pay. Let me break this part of the experience down detail by detail...

Ross Dress for Less / customer service.

Jul 03, 2018

A few days ago i went to Ross located on 3333 Preston Rd in Frisco and i had the worst experience ever. i have been shopping at this particular store for the last 8 years and for the first time i will never go back. i was ahopping for perfumes and had like 5 perfumes but one of them missed...

Ross Stores / customer service

Jul 02, 2018

kristy was really rude I wanted to return a blouse that i bought in another city the blouse didnt have a tag but I had the receipt. Kristy said the brand was not sold at any ross store that the blouse was not from Ross. She made it seem like I was bringing a random shirt to return. I...

Ross Dress for Less / employee treatment

Jul 02, 2018

I worked at Ross for about 2 years. I don't want to say which one, because I know that the treatment of employees is the same across the board. I see a lot of customer complaints about Ross. Bad customer service, dirty stores, barely any employees. There's a reason for all of it. That'...

Ross Dress for Less / im complaining about an employee treatment

Jul 01, 2018

Store number: 1674. Hialeah, fl. Transaction: 0819. Employee name is Natasha. Cashier threw my bags on the floor. I asked if they dont hand the customers the bags and she implied i had to pick it up from the floor. Also, i spend over $100 in which one of the items was medium size and i...

Ross Dress for Less / flojos flip flops

Jun 24, 2018

Bought a pair of women's Flojos Flip Flops on June 4th at the Ross located at River City Marketplace in Jax, Fl. A few weeks later, approx June 21 the right one came apart on the front. Had to glue it to be able to walk. Put them up...of course I did not keep receipt as I had my bank debit...

Ross Dress for Less / employee at store 1640

Jun 23, 2018

Young lady has red hair came in on 6/23 made a purchase at 11:56 the young lady who was helping me kathlene stated that hee computer showed it didnt go through i informed her the pin pad showed approved so i had to swipe a second it printed a reciept before i left i checked my bank account...

Ross Dress for Less / my pay.

Jun 20, 2018

It seems like Ross cares more about their customers then their employees. They just went up to hiring at $11 an hour instead of $9 which sounds great for new people but I have been there for almost 2 1/2 years and went from $10 an hour to $11 an hour. So while people around me are getting...

Ross / a cashier

Jun 20, 2018

Store 0444. Reg 08, trans 3262, date 6/19/18, Time 10:32, Assoc 899911. Name Nelly. Sheridan Plaza, corner of 56 Ave and Sheridan St, Hollywood Fl. There we 2 people in line when I got there. The cashier was on her cell phone while cashing them out. She was still on her cell phone with what...

Ross Dress for Less / ross store

Jun 19, 2018

The Ross store at Razor Ranch is the messiest store I have ever shopped in! There are clothes off the racks and in the floor. The isles are strewn with merchandise in the floor. Some isles you can't get down because of junk in the floor. Shelves are unkempt with merchandise from different...

Ross Dress for Less / customer service

Jun 14, 2018

I had a very unpleasant experience with your store manager Alisia on your store on 7th Street in Fort Worth, TX. Near the Montgomery Plaza. I walked into your store at 10:57PM to see if you had a baby tub that I been looking for since I have a baby due any day now. The doors were still open...

Ross Dress for Less / supervisor's bossy behavior

Jun 14, 2018

6:00 PM, Tuesday, June 12, 2018, I shopped at Ross in the Market Place, Tustin, California. My accumulated purchases were nearly $500.00. Usually on Tuesdays, Ross gives 10% discount to the seniors. Well, being a senior, I forgot that it was Tuesday. I was ready to pay AFTER the cashier...

Ross Dress for Less / unethical business practices, wrongful termination, ineffective management

Jun 13, 2018

I worked as a Senior SPS in four different stores over a period of seven years and I can pretty much tell you that everything posted on this board is true. I was repeatedly harassed and threatened by thieving "customers", which is to be expected in a security-type job - but management did...

Ross Dress for Less / manager behavior

Jun 13, 2018

I was shopping at the Ross located in Matthews, NC, and I witnessed what I later learned was the manager of the store yelling at a new employee training and as he was walking away called the trainee a "stupid [censored]" and I had to explain to my kids to never use that word. It honestly...

Ross Dress for Less / bad customer service

Jun 13, 2018

On the evening of June 13th I was in your Ross store in Cypress Texas. There were so many customers standing in line and only two cashiers. Customers were obviously upset of the slowness and number of the cashiers working. Then one of the cashiers just walked away from her register and...

Ross Dress for Less / customer service complaint

Jun 13, 2018

Well I went to ross dress for less to return some clothing I had purchased on monday june 11, 2018 and returned them the very next day on tuesday the 12th of june 2018 well I had my receipt in hand and the tags were in tact, I was very polite to this cashier right from the start she wa...

Ross Dress for Less / messy store & lack of customer service

Jun 11, 2018

My husband and I went to the ross that is in regency last weekend. It is usually our favorite store to go to because everything is orderly & stocked and clean. When we went it was so shocking how messy the entire store was, nothing was organized and the employees were less than friendly...

Ross Dress for Less / messy store

Jun 10, 2018

Walking into the St. John's towncenter today was one of the worst experiences I've ever had inside of a Ross. I am a usual customer of Ross across the nation and today I was disappointed to see merchandise everywhere. Customers leaving merchandise on the floor and nothing being organized...

Ross Dress for Less / returns

Jun 10, 2018

My husband bought a pair of shoes for work and they didn't fit right, we had the reciept but no tags and they wouldn't allow a return because they claimed they were used. He wore them around the house for a short amount of time to see how they would be and decided they wouldn't work. Thi...

Ross Dress for Less / service

Jun 07, 2018

I was on line got off the line to see some jewelry. One of the employees call the manager and the security guard called the manager she (Ena) walked away walked around then a cashier told her I was waiting she stop spoke to the security and another man before help making wait more then 20 minutes. I...

Ross Dress for Less / service - regarding safety and unclear line

May 28, 2018

On 5/27/18 i was purchasing a pair of head phones for my son, and a few other items in the south elgin il. Location. I was waiting in the line with my daughter and son next to the line there was an older man with a cart that appeared to be waiting in a line next to me that proceeded to...

Ross Dress for Less / customer service/managers

May 27, 2018

The Ross dress for less on Markham in Little Rock has racist managers. They try to fight customers and be rude to them just because they feel like it. They ban and kick people out just because they don't like you or don't wanna clean up a spill you told them about. They getting pay to sit...

Ross Dress for Less / customer service

May 27, 2018

ross dress for less 121 north nellis blvd las vegas neveda 89110, how can ross employee people that do not understand or speak the English Language, it is absolutely ridiculous this need to be addressed immediately as i will pursue this further. It is very rude for employees to shrub...

Ross Dress for Less / area supervisor behavior

May 21, 2018

I was at the Ross store in Exton with my 5-year old son. We were having a good time and browsing. It was only 9:30 pm on a Saturday night. One of the floor supervisors, with the name tag Somi, approached me and rudely said that the store is going to close in half hour. She said I'd better...

Ross Dress for Less / service

May 19, 2018

Hello, I live in Hurst, TX and there is a Ross located here . Let me start off with saying the store is very dirty, I used the restroom and had no soap or toilet paper . The store it self is always a mess, clothes everywhere . I got no customer service there at all . They had 3 employee...

Ross Dress for Less / oldsmar, fl store

May 19, 2018

The Oldsmar, Fl store is the absolute worst Ross I have been to. They opened maybe a year or two ago and they have had the same merchandise since. Same 6 handbags same old tshirts etc.. I have called and asked who they buyer was because all of the other stores have so much merchandise...

Ross Dress for Less / customer service

May 14, 2018

I am writing to express my concerns about the extremely poor customer service I received from one of your employees while shopping at your store. On Monday, 05/14/2018 around 5:15 pm, I went to your store located at 3900 Sisk Road, Modesto, CA. When I entered the store, the greeter by the...

Ross Dress for Less / service

May 12, 2018

It is unacceptable to stand in line tying to purchase items and have to wait over 30 minutes. On Saturday, May 12, 2018 after standing 35 minutes in line at the 720 City Ave, Philadelphia, Pa 19151, pay for my items I eventually grew tired and left the store. Prior to leaving I saw seven...

Ross Dress for Less / service

May 06, 2018

After going to three different Ross stores I know we will no longer shop your stores. After taking time finding items needed/wanted and not being able to check out because there's 20 people waiting ahead of you and there is only ONE CASHIER working is ridiculous! I can somewhat understand...

Ross Dress for Less / customer service with the manager complaint

May 05, 2018

I went into the Simi Valley CA location on 04/29/2018 at 5:06 pm and purchased three pair of shoes and a dress. When we got home we took out all the bags and I noticed my dress was missing. Since it was after hours and the store had closed already I decided to wait and call them at later...

Ross Dress for Less / the store and bathroom

May 05, 2018

I went to this store for the first time! And I must say it was nasty from the time I enter the store. The floors were nasty, clothes were everywhere on the floor, not to mention I had to use the restroom and one stall had poop all over the toilet and the other stall had urine all over the...

Ross Dress for Less / rude managers

May 04, 2018

Waukegan Ross - Horrible . Short staffed all the time . One Cashier always . Can't ever find anyone on the sales floor. Store is messy and kids everywhere. Bathrooms never have toilet paper . Dirty and smelly . Toilet paper everywhere on floor and poop . Managers are the laziest people I...

[Resolved] Ross Dress for Less / cashier customer service

Apr 27, 2018

Hello, I am not one to complain usually but I feel the need to contact someone to resolve the issue within my local ross. The cashier I met is named taneisha the welcoming to the register Was never there not what I'm use to but I had a item without a tag and clearly stated I didn't know the...

Ross Dress for Less / ross store

Apr 25, 2018

The store I'm complaining about is the Ross store located at 3533 S 27th St, Milwaukee, WI 53221. The closing hours are 10 p.m why do I get their at 9:30 p.m. because I just needed to buy some shoes my child had seen earlier that day when we had shopped their it was going to be an in...

Ross Dress for Less / I am complaining

Apr 23, 2018

Well I'll start by saying this visit was to buy shirts & just to look around. I use to work at this store so I still shop here(seeing as this is the closest ross by my house). I went in no one except sps greeted me, I seen the Store manager several times nothing, AS more times than the SM...

Ross Dress for Less / unprofessional/unfair customer service

Apr 19, 2018

On Wednesday April 18, 2018 at the Ross store location at the Marietta Town center in Murrieta, California. I experienced another miserable shopping experience. I have been a loyal customer since Ross opened business. I've always enjoyed the ease and joy of shopping at Ross. Unfortunately...

Ross Dress for Less / cashier named yosi threw the receipt at me & was way too rude!

Apr 18, 2018

On Sunday, April 15th at about 7:30-7:35 pm, I went into The Ross store where I always shop. I had to return some coral trouser VIP pants that did not fit me. A cashier/registrar with the name tag of Yosi, who looked Hawaiian with spiked up hair helped me and was the absolute, most rude...