Menu
Write a review
File a complaint
CB Retail Stores Ross Dress for Less 78700 CA-111, La Quinta, CA, 92253, US
Ross Dress for Less company logo
Ross Dress for Less
reviews & complaints
Ross Dress for Less company logo

Ross Dress for Less

78700 CA-111, La Quinta, CA, 92253, US
Learn how the rating is calculated
2 complaints
File a complaint Write a review
Phone number
Category
Working hours
Mon
9:00 am - 11:00 pm
Tue
9:00 am - 11:00 pm
Wed
9:00 am - 11:00 pm
Thu
9:00 am - 11:00 pm
Fri
8:30 am - 11:00 pm
Sat
8:30 am - 11:00 pm
Sun
9:00 am - 10:30 pm
ComplaintsBoard
S
8:08 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Ross Dress for Less - Shopping experience

The Ross location in La Quinta California profiled my boyfriend in the men’s department.

We walked in and I went to the women’s section and he went to the men’s section. He was the only male in that section at the time. Within 5 min of shopping, I hear the main register say on the intercom, “ Can I have security check the Mens department please.”

My boyfriend is BLACK. He was the only one in the men’s department. He was profiled and I am really upset that security was called to watch my boyfriend shop for a pair of pants.

When we arrived at the register, a different woman was checking us out and she felt the same way. She was a WHITE woman JUST LIKE me.

We can’t afford much and we go to this store because it’s dress for less! It is entirely unacceptable to be profiled this way.

I really hope that there is something that can be done about this.

Desired outcome: Give him enough to buy pants without being profiled as black in your stores.

Read full complaint
Hide full review
ComplaintsBoard
K
7:46 pm EST

Ross Dress for Less - defective shoe

On 5/24/2019 while visiting my son in Phoenix, Az, I purchased a pair of black Life Stride Simply Comfort shoes which I have worn only a few times to church. They practically look new. Last Sunday I noticed that the inside seam of the right shoe was coming apart. I got my receipt & went into my local La Quinta, Ca store but they said it had been too many months since I purchased them. I explained to the manager that both shoes had been worn the same & that the other one was perfectly good. She would not gave me a full or partial refund. I paid for my merchandise & told her I would right you this letter.

Read full complaint
View 0 more photos
Hide full review