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Ross Dress for Less
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Ross Dress for Less
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590 complaints
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M
12:58 pm
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Ross Dress for Less - Ross pay

Ross is not paying me what I am owed or paying me for the position I am under in the computer system this is unfair and wrong I have jumped through hoops to try to get my rightful pay and it’s like talking to a brick wall I am fed up and discouraged from my company I have put so many years in . I started my supervisor position in November 22nd 2021 and I have yet to be paid up till now February 29 2022 I have reached out to many corporate managers including my store manager and received no help or guidance I feel no support from any of the higher ups and it is very frustrating . I will be forced to take on legal actions if this is not resolved in a timely fashion .

Desired outcome: The raise and backpay I am owed since starting my position in November .

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9:03 pm
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I purchased a pair of boots Leather waterproof Blondo Dagger boots that regular price $105.00 I purchase this for $69.99 plus tax during Christmas I lost the original receipt when I went to return this boots they claim the value dropped to $3.99 if I wanted to return them.. I call the store manager she saying that the store will loose money. If I were to...

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10:40 am
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I have been working for Ross Dress For Less Since 10/2018. When I started out I was getting 15hrs or more a week than they count me down to one day a week. So I been working one day a week every Wednesday since 2019 with no problems. So 2021 are new store manager brings to my attention that I need to work at least 15hrs a week other employee's don't work...

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11:16 pm
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My experience with Ross has always been good. Until I encounter with the rudest, unprofessional, most racist, attitude & disrespectful employee. And is not acceptable. The employee name is Tina location 14941 N Florida Ave Tampa, FL 33613 I asked Tina if I can look at the items that she was marking down on clearance, she said no and walked away with all the...

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3:39 am
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On January 20, 2022 I entered Ross Dress for Less located in Corona, California with the intentions of returning a pair of sunglasses. As I entered the store, I was greeted by security is security and I proceeded to the counter to ask the sales clerk for a bag because I wanted to return an item and didn't want to walk around the store with it in my hand. I...

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3:42 pm
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I worked for Ross in Janesville Wisconsin and I was treated so badly I was watched every second I couldn't go to the bathroom without them watching me and my lunch clear bag was checked I was the only one and I was also the only one that is still waiting on their check. They didn't pay me all my hrs I been waiting since Christmas eve everytime I calls they...

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Hello. I was shopped Ng for a couple pairs of shoes and a few hygiene products when I was Gettysburg Ng ready to check out I was approached by a employee by the name of margarita asking me if I go and everything okay and if I needed help. I did and so I asked her respectfully where do I return a pair of sunglasses I had purchased. She responded with can I...

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2:26 am
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I went to Ross with my sister today (01-09/2022), the first thing we noticed was how nasty and dirty the store was, it looked like a garbage dump as you walk in. Second, me and my sister like to walk around the entire store to see what you have to offer, as we walked we notice an employee following us literally around the whole store this made me very...

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12:56 am
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This comment is awaiting moderation Hello, I would like to make a complaint on the store manager at the Ross located at 7550 FM 1960 RD W, Houston, Tx. 77070. I've worked at Ross off & on since 2007. My experience with Ross has always been good. That's until the new store manager Diane came. She is the rudest, unprofessional, most racist & messiest manager...

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Ross Dress for Less - Restroom

Filthy restrooms, high and low dirt.
Urine smell, baby board trashy smelly and filthy. Health hazard looks like it hasn't been clean in months. Only one bathroom and plenty of customers that's ridiculous and unacceptable looked like a public bathroom in a third world county that's not being attended to a mother with children trying to use the restroom

Desired outcome: Disinfect and clean and place air filters and fragrance and hang photos do something to big of a company with this kind of problem

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Ross Dress for Less - Store in Clearwater, FL

I visited your store in Clearwater on Tuesday around 4pm. There was a VERY long line and only two cashiers. There were multiple customers in the returns line as well, so of course, they kept being taken first, while the rest of us stood in line waiting to pay.
The lady at one cash had a very large purchase and didn't speak English well. She held up the cashier for a while. The cashier that finally called me up, was busy complaining to her co-worker about how someone else had to come and adjust her till because that person was in training for management and needed the practice, etc.
Needless to say, there was alot going on and alot of distractions. I had three items to purchase, a black Karl Lagrefeld T-shirt, a pair of PJs and a Cookie is a box, (Mrs. Fields). The cashier told me my total and I tapped my card quickly to get out of there, my husband had been waiting outside a while and the lineup after me was very long, so I was trying to hurry.
When I got home, I took the tags of the PJs and put them in the wash. Later, when going through my purse, I realized that instead of charging me for the $1.49 cookie, I was charged for the PJs twice at 16.99.
I'm hoping you review your surveillance and confirm my story and provide me with a certificate or gift card for the $15.50 difference. I'm a larger woman with a navy blue crossbody purse, I'd be hard to miss.
I have attached my receipt with all the details.
Please review. Thanks, Mishelle Freitas Rayer. You can reach me at [email protected] (preferred) or 315-523-8807.

Desired outcome: gift card for $15.50

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12:37 pm

Ross Dress for Less - Costumer service

I was shopping for my daughters trip to Disney land next month. She doesn't have a suitcase so I found one at Ross. I grabbed the suitcase and picked a few outfits out for her and then randomly this Ross employee who said she was the manager randomly comes up to me screaming so everyone in the store can hear her say " your gonna steal so you need to go now" I was so confused and upset. I feel like she was racist and profiling me. I will be taking legal action

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1 comment

I just had the same accusation directed at me because loss prevention said why did I have so many items in my cart and I asked her why was she even talking to me I asked her did she or anyone see me steal anything and she said no not today but it's obvious what you are going to do and that I should go pay for everything at that moment and I told her I haven't tried on the items yet and she became very abusive and loud I was really embarrassed but I was more afraid of getting hit by her and the other person they were cursing and grabbing at my bag and looking thru my personal belongings and then when they found that I did nothing instead of apologizing they told me to get out because I was getting loud .I never got loud I was simply asking them for their employee I.I.D numbers and their names so I could make a complaint to Ross cooperate office and they said that they were calling police and I responded to them that I would like it so that they could be an official incident report and first one and then the other became really aggressive and said ok but we promise that you will go to jail because we will say that we found stuff on you that wasn't paid for which wasn't true and I was thinking that video footage would prove them liars and said that and they started saying why did you push me ?And why did you threaten us and if they saw me calling coperate as a threat then I'm guilty but that's my right and I'm being really even handed in this review as well as trying to understand what they may go thru and I still come up with this being a direct breakdown on management and district managers at Ross to not only have such a flawed hiring process in place that allowed two obviously undertrained and in my opinion by their behavior two street thugs to be hired and given authority by Ross to approach customers who even if they thought I might have an intention to shoplift which I did not I never put anything in my bag or on my person or did I do anything to have even been approached or even asked about anything I mean and now I'm really pissed but who the hell are these lowlife jerkoffs who Ross is hiring to represent them so by default Ross is responsible for these thugs when they hurt some one or somebody hurts them because Ross hired goons instead of people who are able to maintain their composure under multiple circumstances .But was really troubling is that this horrific slandering of myself by the thugs hired by Ross is apparently common place throughout their entire infrastructure and we need to boycott these stores we cannot accept this as a norm and I will attempt to once again reach someone at cooperate to make sure these thugs are never able to do this again to anyone I know profits mean everything to stores so if you have had a similar thing happen to you or witnessed it please help stop this abuse by hurting what they care about . Profits !Profits ! And nothing else well let's make them feel it in their bottom line Please if you can relate I ask to please don't buy anything from Ross or any affiliate of theirs let's make them hire people who want to help customers and feel free to look up reviews on Ross by their own employees and other customers who were harassed by employees of Ross . One last thing, any corporation worth anything has an it dept and keep track of social media let's see if someone high up at Ross cares to make a response to this complaint I don't think they will but would love to hear from them and finally the the thugs names are Alicia L.P and one other who refused to give me her name and both refused me their employee id number the store is on Maryland Pkwy Las Vegas Nevada this store is almost comedically horrific

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12:49 pm

Ross Dress for Less - Women pants

The store would not allow me to return the pants I purchased and I had the receipt. The gentleman said even though the number matched the receipt, the item didn't match the description. Please follow-up with the store and return my money.

Sandra Means
20940 London Drive
Olympia Fields IL 60461
312-371-6832

Desired outcome: Please credit my account for the pants

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12:45 pm
Verified customer This complaint was posted by a verified customer. Learn more

Ross Dress for Less - Loss Prevention

I was falsely accused of previously stealing from Ross in Oakland Ca soon as I stepped into the store the loss prevention approached me and demanded I get out he was really loud and said he was 100 % sure I was the person who had previously stole he got into my face and told me to get out now really loud I asked for the manager she came out and said she has to go with what he was saying I never been so humiliated before in my life mind you I'm a African American woman and he was Caucasian everyone in the store was looking it hurt so bad I went to my car and cried I've cried everyday since this has happened can someone please help me get justice I'm so hurt and don't no who yo turn to Please!

Desired outcome: Employee to be fired and for me to get something for the pain and suffering I'm currently experiencing

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12:46 am
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This is a complain from a store manager at the Dr. Phillips, Orlando, FL 32839 store. (4073557870). I shop there almost daily for my active wear. One of the cashiers is nice & makes me feel comfortable at this location. Sometimes the outfit is smaller or larger once I go home & try it on because we are not allowed to try it on at the store. So I go back...

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12:07 pm
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I'm so mad right now, I don't even know where to start. For one, your loss and prevention people are so completely obvious about it. I did absolutely nothing to make anybody think I was doing anything wrong. Matter of fact, I lost a diamond earring on the floor of your store and left a phone number with the girl who helped me buy jewelry. And your men...

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6:48 pm
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On 08/15/2021 I visited Ross Dress For Less store, in Hatfield, PA 19446 at around 1:00 PM. My cash register was Amanda. I purchased a white crafted wooden picture, and asked for a small bag for the receipt. I was told by Amanda that they are short in bags. Beside the register was standing the manager and she told "I will definitely not give you a back for...

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9:44 pm

Ross Dress for Less - Security in store manager

Harassment in the store by customers who are lounging on the furniture when I'm trying to look at items and chairs that these people are lounging in I politely asked them to move so I could look at the furniture and I am not met with kindness I met with harassment racial names being called me and the finger shot at me the security guards can do nothing obviously the managers they don't really even care it's it it's pointless to go in any stores and try to look at furniture you've got people in there lounging around all over the furniture with her legs on top of everything who wants to buy furniture like that much less when I ask him to move I met with harassment I've been called racial names I've had the fingerSecurity in store manager shot at me and they're allowed to be in the store but I had to leave without spending money there again because apparently your store managers value the people harassing me more than they do somebody who spends money three times a week there

Desired outcome: I had to leave the store without spending more money at Ross while the perpetrator gets to stay and have no consequences for his actions

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2:52 pm
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Hi my name is Marta Marie Espinal and I am complaining about a incident that happened on July 31st, 2021 because my husband Kevin Miguel Adorno and I was shopping in the Ross dress for less at 3401 North Miami Ave, Miami Fl 33127 and what happened was that my husband fall on the floor on the second floor on the area of maternity clothes when I was showing...

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S
10:33 am

Ross Dress for Less - Nautica Navy Blue Plastic water/shower shoes

I purchased the shoes at Ross in Jacksonville, FL on my last evening visiting on vacation. I returned to CT and the plastic had an extreme bad smell. I tried washing them with soap, baking soda and all remedies I googled to get rid of smells in plastic. I am not near a Ross and would like to be reimbursed since the odor is overpowering and I can't even stand the smell. I had to tie them up in a bag.

Desired outcome: Refund of money

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