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Employee harassment / bullying / horrible management
Lower management treat their employees like crap! Omg!!! These people are scum! What the hell is wrong with Will and Deja? Are they high during their shifts or something? Please retrain your managers. They are low life dogs who do not know how to treat other employees and they abuse their authority. Deja is always rude as hell and I know she bullies my...
Read full review of PopeyesCustomer service
The service was unacceptable with the team member seemingly unaware of her job. Was not polite, was not accurate in my items purchased. Why must a person check to see if what you've paid for they got. Called the numbers on the receipt for resolution with no response. Called corporate office with no response which I was advised that the call was recorded so there should be a record. Maybe the fanchisees is making enough money so they can allow customers to choose another businesses to spend their hard earned cash.
Everything about popeye's chicken
Do not eat at 7723 bardstown road. Horrible service and the food is bad!!! The managers are horrible and don't know how to take care of anything!!! Always out of chicken sandwiches. And the people that work there don't know what they are doing!! I was told I was getting a refund in the mail. Still haven't recieved it. Called to check and they said they are...
Read full review of PopeyesEmployee harassment / bullying / horrible management
Lower management treat their employees like crap! Omg!!! These people are scum! What the hell is wrong with will and deja? Are they high during their shifts or something? Please retrain your managers. They are low life dogs who do not know how to teat other employees and they abuse their authority. Deja is always rude as hell and I know she bullies my...
Read full review of PopeyesHow they treat the employees and are just nasty managers
I used to work there up to 4 days ago the first thing they never answer the phone I tried to call in because my daughter was sick with the stomach virus an I was texting rachel the store manager an she wasn't telling will about me texting her. Or anything I had the dr note dropped off but guess what I was. Still taken off the schedule an was told I didn't...
Read full review of PopeyesFast food
I have a couple of issues but my main one being the last 3 times I have been to this particular popeyes I was turned away at the drive thru speaker and each time for a different reason. The first time I was informed they had ran out of chicken, the second time was they didn't have any chicken cooked is actually what they told me, and this last time today I...
Read full review of PopeyesStaff
On 06/14/2020 AM leading to several others morning when staff member (at drive through) Jackson is her last name has been very unprofessional to many customers at many different times. When getting to the drive through window she there snatching and pushing with a force of food items and change money. She has not regret to apologize at any incident that...
Read full review of Popeyes4 pc chicken dinner combo
Three times I ordered 4 pc chicken dinner combo:Latest Fridat 630pm
1 order — 3 wings 1 breast
1 order — 2 breasts 2 wings
1 order — 3 wings 1 breast
What has happened to other parts of the chicken: I am accustomed to receiving 4 different parts in a 4 pc box:
the branch would have to open or mark what is packed: this would definately
delay your operation: certainly this is stealing from us even at this time. be also prepared for returns: until such time you regain our trust:
This store is at: Atlantic Blvd and 31st Ave: Margate: Florida
Employees not wearing masks according to cdc guidelines
I visited store #12294 on Sunday May 24 at 3:40 pm. I placed order at drive through the clerk at the window was not wearing a mask. I had to pull up, .park and wait for my order. no problem about that but the clerk that brought my food out was wearing her mask around her neck. I commented that the mask had to be over her nose and mouth to do any good. She...
Read full review of PopeyesRepeated missing items in order
On May 23, 2020, my family ordered from Popeye's Chicken through Uber Eats. Every time... every god damn time... I order from there, there is something missing upon delivery; most commonly drinks. This time I caught it upon delivery and said something to the driver. The driver said she only delivers what the restaurant puts out for her. I called the phone...
Read full review of PopeyesManagement bullies crew members they don't like
Lower management teat their employees like [censored]! Oh my god!!! These people are scum! Their general manager is an [censored] who needs lessons in humanity and civics. What the hell is wrong with will and deja? Are they high during their shifts or something? Please retrain your managers. They are low life dogs who do not know how to teat other employees and they...
Read full review of Popeyes and 4 commentsNot open when informations states they will be open plus rude and threatening behavior
Earlier today I went to the Popeye's at 1430 Barrett Pkwy in Kennesaw GA. I normally do not go to this store because there are closer Popeye's locations to my house. I have only gone there before because it is on the way to my mother's house. Whenever I have gone to that particular store in the past, it was always something, we have no ice, there is no cash...
Read full review of PopeyesCovid19 / food service issue
BEWARE, This is the worst Popeyes I have ever visited. Today May 18, 2020 I entered the store on Baltimore Avenue. One of the workers asked me to go out since only 5 people could be inside at one time. No problem. That's fine, I have no problem with the rules . I went outside and waited for one of the Patriots to conclude their visit at which time I...
Read full review of PopeyesDelivery,food
The food I ordered was way too salty and very hard and dry! I ordered by way of delivery and was very disappointed with the food and prices of food. I would have did better going somewhere else! I would not recommend this place to no one else! Other times when I ordered from inside the food was made very hot and delicious. Also biscuits were very hard, like it has been sitting out for a couple of hours. I ordered SWEET TEA and was delivered UNSWEETENED TEA!
Service
The service is horrible as an Uber Eats driver do they provide no customer service I have been told several times that I do not matter because I am providing service for Uber Eats they are continuously rude to their own customers I have already reported this to Uber Eats and I will continue to report the unsatisfactory customer service provided at this establishment
Read full review of PopeyesHygiene,45 min wait,wrong food
Today I went inside to order chicken at POPEYES. I first used the restroom. It had NO SOAP. I rinsed my hands and blow dried them. I was first in line. I stood there fo 20 min total without being acknowledge. 10 min in I watched a Male employee (Cordel) go into the bathroom for 10 min. Remember NO SOAP in bathroom. I heard the blow Dryer run for 2 second...
Read full review of PopeyesCustomer service
I placed an pnlone order at 7:30 pm 3/7/2020, I came in to pick up an online order, when I had walked in the employees looked very scattered and disorganized. It had taken 5 minutes for someone to approach me at register, I was not even told "I woll be with you in one moment" but I did recieve glares from employees while waiting to be helped. I had to call...
Read full review of PopeyesFood
They pre-make their chicken sandwiches so it's stale and the bun and meat is hard. The sandwiches are pre- maid so you can ask to cut the sauce or pickles witch makes the sandwiches soggy on top of them being stale. What if someone is allergic to pickles and have a bad reaction. The service is bad and they are really rude when you ask for no pickles. That's a lawsuit waiting to happen
Read full review of PopeyesMeal Composition
My wife and I love Popeyes chicken. We normally get the 12 Family Meal. My wife loves the mashed potatoes, unfortunately, too instant tasting for me. I love the fries. However, one thing we do agree on. We both hate the biscuits. The biscuits are disgusting. You should not be able to taste the shortening when eating the biscuits. What angers me most, i...
Read full review of Popeyesundercooked chicken strips and slow
First I had to wait over 20 minutes for my food and when I did get it one of the strips was not done. I just threw it in the trash can and left. But about 10 minutes after I left I got sick on my stomach from eating the food. I ordered the surf & turf and a 3 piece meal. They need to make sure that the food is done before serving it to people. This occurred on February 29, 2020 and this is a new restaurant in Bainbridge.
Read full review of PopeyesPopeyes reviews 0
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About Popeyes
Popeye's menu features a variety of mouth-watering dishes, including chicken tenders, chicken wings, shrimp, and fish. The restaurant also offers a range of sides, such as mashed potatoes, Cajun fries, and coleslaw, to complement the main dishes. Additionally, Popeye's has a selection of desserts, including their famous cinnamon apple pie and banana pudding.
The restaurant chain has gained a reputation for its bold and flavorful Cajun-inspired cuisine. The company's unique blend of spices and seasonings is what sets it apart from other fast-food chains. Popeye's uses only high-quality ingredients to ensure that every dish is fresh and delicious.
In recent years, Popeye's has gained significant attention for its social media presence and marketing campaigns. The company's witty and humorous approach to advertising has helped it to stand out in a crowded market. One of the most notable campaigns was the launch of the spicy chicken sandwich, which sparked a viral social media frenzy and led to long lines at Popeye's locations across the country.
Overall, Popeye's is a beloved fast-food chain that has built a loyal following of customers who appreciate its bold and flavorful cuisine. With its expanding menu and innovative marketing strategies, the company is poised for continued success in the years to come.
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3. Writing the title: In the 'Complaint Title' field, briefly summarize the main issue you have encountered with Popeyes. Make it concise yet descriptive enough to convey the essence of your complaint.
4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as:
- The date and location of the incident.
- Specific details about the product or service, including any order numbers or receipts.
- A clear description of the problem, such as incorrect orders, poor food quality, unsatisfactory service, or hygiene issues.
- Any communication you've had with Popeyes staff or customer service, including their response to your issue.
- Steps you have taken to resolve the matter and the outcome of those efforts.
- The personal impact of the issue, such as inconvenience, illness, or financial loss.
5. Attaching supporting documents: Attach any relevant documents or images that support your complaint. This could include receipts, photos of the product, or correspondence with the company. Do not attach files containing sensitive personal information.
6. Filing optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred as a result of the issue with Popeyes. In the 'Desired Outcome' field, describe what resolution you are seeking, whether it's a refund, an apology, or another form of redress.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description is easy to understand.
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9. Post-Submission Actions: After submitting your complaint, monitor your ComplaintsBoard.com account for any responses or updates. Engage with any replies from Popeyes or other users to provide additional information or to follow up on your complaint.
Overview of Popeyes complaint handling
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Popeyes contacts
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Popeyes phone numbers+1 (800) 767-3937+1 (800) 767-3937Click up if you have successfully reached Popeyes by calling +1 (800) 767-3937 phone number 1 1 users reported that they have successfully reached Popeyes by calling +1 (800) 767-3937 phone number Click down if you have unsuccessfully reached Popeyes by calling +1 (800) 767-3937 phone number 0 0 users reported that they have UNsuccessfully reached Popeyes by calling +1 (800) 767-3937 phone number+1 (731) 427-6970+1 (731) 427-6970Click up if you have successfully reached Popeyes by calling +1 (731) 427-6970 phone number 6 6 users reported that they have successfully reached Popeyes by calling +1 (731) 427-6970 phone number Click down if you have unsuccessfully reached Popeyes by calling +1 (731) 427-6970 phone number 18 18 users reported that they have UNsuccessfully reached Popeyes by calling +1 (731) 427-6970 phone number+1 (404) 459-4450+1 (404) 459-4450Click up if you have successfully reached Popeyes by calling +1 (404) 459-4450 phone number 0 0 users reported that they have successfully reached Popeyes by calling +1 (404) 459-4450 phone number Click down if you have unsuccessfully reached Popeyes by calling +1 (404) 459-4450 phone number 26 26 users reported that they have UNsuccessfully reached Popeyes by calling +1 (404) 459-4450 phone number+1 01902117336+1 01902117336Click up if you have successfully reached Popeyes by calling +1 01902117336 phone number 0 0 users reported that they have successfully reached Popeyes by calling +1 01902117336 phone number Click down if you have unsuccessfully reached Popeyes by calling +1 01902117336 phone number 0 0 users reported that they have UNsuccessfully reached Popeyes by calling +1 01902117336 phone number
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Popeyes emailspopeyescommunications@popeyes.com100%Confidence score: 100%Support
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Popeyes address400 Perimeter Center Terrace NE Suite 1000, Atlanta, Georgia, 30346, United States
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Popeyes social media
Most discussed Popeyes complaints
unsanitary restrooms and poor customer service!Recent comments about Popeyes company
My son hasn't gotten paid for working for you in over a month
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