Store allowing employees to have cellphones near a register
I went to a Popeyes in Gastonia the cashier took my debit card. I always watch when they are swiping my card. I noticed the cashier picks up her cellphone as she has my debit card. I proceed to ask her why she picked up a cellphone with my card in her hand. The cashier proceeds to address me with an explanation she took a call? A manager comes to the window...
Staffers not properly wearing masks
Today, 12/14/2020, I went to the Popeyes at 220 Springfield Avenue in Newark, NJ. The servers there are not properly wearing masks to prevent Covid 19 transmission. A few weeks ago I went to the same Popeyes and complained to the manager that the staffer servicing me did not cover his nose (which is where the test for Covid 19 is performed and where the...
Read full complaintNo chicken
Hello, I would like to inform you that I'm not a satisfied customer. I was craving some Popeyes and the day I decide to get me some I was told very rude that they was out of chicken. Now how can you operate a chicken establishment and don't have enough to feed the customers. I've gone to Chick-fil-A and has never been told they don't have any chicken. I've...
Read full complaintManager with exposed stomach
On 12/1/20 @ aprx 315pm I placed an order at the Wesley Chapel location... I observed a manager whom later said her name was Karen working around food with an exposed stomach.. Her button were missing I had hoped during my wait she would correct it.. When she failed to I asked could I speak with her and I told her this is not healthy and not showing her...
Read full complaintComplaining about service
This is the second Popeyes we have had here in Jasper Al in the past several years, the first had very poor service and finally closed after a short time. Well here we are again a new store opened in 2020 and it already has the reputation of giving poor service. Every time we go we are told to pull forward and wait for our order. It does not matter the size...
Read full complaintTook over an hour for four cars and still got the wrong order.
Took over an hour for four cars and still got the wrong order. This is common for this PopEyes Store #4676 at 1200 South Arlington. Horrible service and workers are hell bent to not care about the customer or order correctness. The food is really the only reason I still go, and I would guess why others wait in lines wrapped around the block and for no lie...
Read full complaintFood was awful
I have loyal customer of popeyes for years and i have never had my food taste so awful. I ordered the Wicked Shrimp, i think they cut 1 shrimp in 4 and battered it to death. Some of it was just clusters of batter. I never go to Popeyes at the end of the night, because I have recieved this kind of crap, when I think it's close to time to close and I feel they do not want to cook a fresh order. This was at the 4:50 pm on a Sunday.
I just wanted to let popeyes know that they have lost a long time
customer today.
Service
1st gave me the wrong food, ordered 5 piece tender meal with fries, (got 3 piece with mashed potatoes) On the large Pepsi, was overfilling, could not bring it in vehicle, she tried to give me napkins, but I asked could she take it back and give me another? She did it rudely and begrudgingly! Afterwards I asked for barbecue sauce and she grabbed them And...
Read full complaintTiger point location
I filled out a survey [protected] wrong order. Got spicy tenders when we ordered mild chicken dinner not tenders. Receipt was correct. Used the Feedback website [protected]. SOOO I thought I am going to go back and give them another chance ( same night) since I could not eat the other. OHHH guess what happens>>> I get spicy chicken... Will NEVER buy from you again. Pitiful!
The amount of food
I ordered surf and turf and when I got home I got less than a quarter of the box of shrimp. I have attached a picture of the meal I got. Popeyes is one of my favorite restaurants. I am very disappointed in the service I got. When I ordered surf and turf I was expecting way more shrimp than what I received. This meal was definitely not worth $6.50. If the...
Ghost pepper wings
Store # 4941, near my home in Calumet City, IL. The problem is that I'd ordered 2 orders of ghost pepper wings. Only to get home and find that the chicken was hard and blackened inside and out. The next day I spoke with Maurice, the manager who said that if I returned to the store by 5PM that he would fix it. I got the new orders, returned home and these were as bad as the first. The only difference was that this time they had included the ranch dressing, missing from the first orders and added a side of red beans and rice.
I decided against calling the store again, I'll just never purchase anything from that store, again.
Total order incorrect... Received only two biscuits.
Yesterday, my husband drove to popeyes to pick up an on-line order. He ordered a "dinner for two"... Which included 5 pieces of chicken, two sides and two biscuits according to the website. When he went to pick up the order #47, there were only two biscuits in the bag. He explained to the employee what he had ordered. She said they didn't have a dinner for...
Read full complaintProduct & service in general
I visited Popeyes today, 10/27/20 around 12:30pm, lunchtime, the line was short, so I was optimistic. Here are my issues: 1. I was rudely told I couldnt add to my order at drive thru 2. My order was given to me incomplete, so I was handed my biscuit, which could have at least been put in a bag 3. I discovered that my tenders are undercooked, once I returned...
Read full complaintThis is a complaint about food and the employees who work there
First off every time I step foot in that place the chicken is never fresh, looks like it has been there for days, so, therefore, I have to ask to cook fresh chicken seems like attitudes come out, secondly the sweet tea is not sweet, and it's too many of one culture who works there. Why isn't it any diversity? Another thing kids work there and they have...
Read full complaintPopeyes
Popeyes. Broad st. Chattanooga, TN. Arrive @ drive thru about 2:30 pm on Oct. 14. I scheduled my route specifically to get by Popeyes as there is not one close to me. Sharpee sign on speaker to drive up to window. Ok. Line is moving quickly! Get to window, order THE sandwich. Response, "Chicken is frozen" ok what about ghost wings?. Response, "All chicken is frozen". Alrighty then. KFC was a block away.
Read full complaintservice sucks
9/24/2020 at 1:30 p/m order wrong intercom didnt work 4 times now had to order at window with bad attitude manager I eat at this store 4/5 times a week an she cannot get this order correct what the f---k is her problem mashed potato knot in order no spoon no napkin an dont give a rats family about it!
Theres nothing wrong with the chicken sandwich, but!!!
I was at popeyes new albany ms, couple of weeks ago, time was 10 o'clock, I order a chicken sandwich, only one person there or car in parking lot, they just opened, had to wait on my sandwich, the lady ask me to pull up, and wait I did, then other came in and I had to move to a parking spot, the lady came out and bought my order, chicken sandwich, She, did...
Read full complaintService
This is in regards to the Popeyes on Lynnhaven Blvd in Virginia Beach Virginia. My name is Sally Vieira and my email address is [protected]@gmail.com
The first time we went to Popeyes we sat in a long line. finally got to where we order. attempted to place the order which took 15 minutes because the employee wasnt listening and I had to repeat the order 4 times. Even after the last time he said "so thats one chicken sandwich?" to which I had to explain AGAIN, that it was two, plus two fries. then we get to window and he gave us two chicken dinners, I gave them back and told him the order a 6th time. Horrible service. But a few weeks later we thought we'd give it one more chance. we again waited in line and when we were next to order, we could hear the person ahead of us giving her long order, which she had to repeat several times. when she finished repeating it for the last time I heard the employee say something about cash only needless to say lady in the car was frustrated and pulled out of the line and left. I pulled up and the employee said what's your order, so if I hadn't heard his final words to the car in front of me he would have had me give my order probably 5 times and then would have said has to be paid cash. before I heard the conversation from the car in front of me two cars in front of that car had been there ordering for a while then pulled out of line and sped off so i'm sure the same thing happened to them. the customer service at this place is horrible. we also tried doing curb side service by calling in order or doing online. neither worked. online took us in circles, calling in got nowhere because no one ever answers the phone and I tried that several times. please retrain your employees. customer service should be your number one focus. it obviously is not.
Employees wearing mask under chin and below nose
Chinese girl Employee at window wearing mask under nose not covering nose and black man wearing his mask under the chin while boxing up my food. My complaint is covid-19 virus has gotten way worser more people are dieing especially this month and peaple at the work place needs to wear there mask appropriate just as I do when I'm out to get food are...
Chicken sandwich
While hungry and watching television with my wife, a Popeye's chicken commercial came on. I have noticed that it is all African American people on these commercials. As a Caucasian American, I myself enjoy chicken sandwiches as well. I will be taking a knee from here on out while any Popeye's commercial comes on the television, I will also encourage family and friends to do the same.
This is racist, now you can sue.
