Customer service ; safety guidelines
Went to the location at Corinth, 1pm today; drive thru ; I ordered tender combo I received chicken sandwich ; didn't get a receipt ; came back; nicely ask the person on front I wanted tenders they gave me or got me wrong ;manager comes from the kitchen mad ;like is my fault ask me for the receipt what I didn't get and I just went thru Dt ; take my bag viontely trashed it, I then got mad asked for a manager said I'm the manager ; them I told her I want a refund and corporate number she said you can look for the number on the internet and she refused to give me any number or name ; them told me have a.. Day and never come back, I will think you will train your management to fix apologize and recover customers; of course I will never come back to this location; I am ver super upset I have never received a service like this in my whole life ; very sad ; disappointment and mad,
Desired outcome: Daniela salinas [protected]
Political Activity
Just sell chicken and not your political views. Do what you want with your personal paycheck but the company should stay out of it. I do not want to support political activism on either side of the aisle... I just want to buy good chicken.
Desired outcome: be non political
No 2 piece available, only 3 piece only available
Went to the store on 1/9/2021 at 12:15 pm to the drive thru. When we asked for a 2 piece dinner, we were told that they do not have 2 piece only 3 piece available. I asked how is that possible, and again, I am told " We do not have two piece only three piece available. What kind of service is this? I would have normally agreed and taken a three piece, but...
Read full complaintChange of menu, discontinued items.
I recently went to Popeye's (Store # 10528) and was informed that two of my favorite sides dishes have been discontinued. Onion Rings and Cajun Rice. I can understand the Onion rings may not be as popular but the Cajun rice (CR) should continue since this is restaurant that claims to be a Louisiana Kitchen. My wife is Cajun and prefers the CR over all the...
Read full complaintHealth violations DeKalb County, GA
After waiting in the drive through line at the Briarcliff/Clairmont store, I realized you could go in to order. I backed out of the line and parked and went in to place my order. The girl at the counter taking orders chose to wear her mask below her nose. The person delivering the food behind the counter also chose to wear her mask partially covering her...
Read full complaintI would either like my money back or another sandwich.
I really love the spicy chicken sandwich combo. It's about the only fast food I like. Last night I got one and could not eat it. It was tough as a boot. The french fries were delicious as usual but, it was like the meat seized up and was not even edible. I only ate about 3 bites of it. I would either like my money back or another sandwich. I cannot imagine what happened.
Read full complaintChicken, mashed potatoes, macaroni and cheese
My husband and I just purchased a 10 piece meal which was to include 2 wings, 3 legs, 3 thighs, 2 breasts. Here is what we got 3 legs, 6 wings and a backbone with a small piece of breast attached to it. The macaroni was like mush and there was an over abundance of breading on it. I have pictures and a receipt for all this if you so desire. We asked for...
Read full complaintEmployee customer service
My city, Florence, SC, now has 2 Popeye's. Approx. 2-3 months ago I went to the original location on Lucas St. to get a chicken sandwich. The restaurant is located in a truck stop, so I had to go inside. As I made my way to the counter, there were 2 clerks talking and one said to me, "I hope you are paying with cash". I told her that I had a card and she...
Read full complaint and 1 commentChicken & rude behavior
I went into popeyes drive thru on December 12th 2020 ordered a 3 pc wing the chicken tasted like there was some type of chemical in it. I ate 2 pieces because I was hungry. later that evening I became sick with food poisoning. I attempt to contact the store the line was repeatedly busy. I then went on line to file a complaint. I got a call on Monday...
Read full complaintService
I went to Popeyes on 2920 in Spring Texas on my way home from Houston. They woman that was at the drive thru was rude and argued with us about ketchup, and was very put out to have to complete our order. She was very argumentative and disrespectful. When we left I also found out that she didn't even fix our order correctly. She also wore her mask below her...
Read full complaintCustomer service
I've been to store # 11761 in McKinney TX. Four different times over the last two weeks. The store has been closed every time. The sign says closed at 10pm. I work second shift and get off at 8pm. 1st time I got there a 9.45, closed. Second time 9.30. Closed. Third time, 9.00, closed. This last time I arrived at 8.30, again closed. The employees inside the...
Read full complaintI want coupons for a complete 16 piece meal with at least four apple pies.
My name is George Scruggs. I've had problems with the service of the Popeye's chicken located at 818 east 47th st. Chicago I'm 60653. On Jan. 1, 2021 at 7:13 I waited twenty minutes in the drive thru before I could order. I bought a 16 piece meal spicy, they have me mild, I asked for coleslaw, they said they didn't have any, I tried to buy Apple pies and...
Read full complaintuncooked, unsanitary, unprofessional
Someone from Popeyes really needs to go an inspect the 5002 York Rd, Baltimore, MD 21212 location. All you need to do is read the google reviews. This is the worst Popeyes I have ever seen and needs better management or be shut down. They serve expired food that smells rancid. They don't wear masks (wear under their chin). They lie to their customers. When...
Read full complaint6 tenders dine for two
I ordered the 6 tenders dine for two meal and opted for spicy chicken, cajun fries and coleslaw. When I got home with my meal I found three different things wrong with my order. I got 5 tenders, one biscuit when there should have been two and the slaw had a completely empty space to one side making it about 3/4's if not a little less of a serving. I was so...
Read full complaintEmployee service
I order my food and when I ask a question they ignore me. They put drinks in tray and didn't properly set them and 1 drink dumped in my floorboard and another tipped over in my seat. They only replaced one of them they gave me a few paper towels and said have a nice day. No I'm sorry, or do you need anything or nothing. This is the worst fast food...
Read full complaintStore allowing employees to have cellphones near a register
I went to a Popeyes in Gastonia the cashier took my debit card. I always watch when they are swiping my card. I noticed the cashier picks up her cellphone as she has my debit card. I proceed to ask her why she picked up a cellphone with my card in her hand. The cashier proceeds to address me with an explanation she took a call? A manager comes to the window...
Read full complaintStaffers not properly wearing masks
Today, 12/14/2020, I went to the Popeyes at 220 Springfield Avenue in Newark, NJ. The servers there are not properly wearing masks to prevent Covid 19 transmission. A few weeks ago I went to the same Popeyes and complained to the manager that the staffer servicing me did not cover his nose (which is where the test for Covid 19 is performed and where the...
Read full complaintNo chicken
Hello, I would like to inform you that I'm not a satisfied customer. I was craving some Popeyes and the day I decide to get me some I was told very rude that they was out of chicken. Now how can you operate a chicken establishment and don't have enough to feed the customers. I've gone to Chick-fil-A and has never been told they don't have any chicken. I've...
Read full complaintManager with exposed stomach
On 12/1/20 @ aprx 315pm I placed an order at the Wesley Chapel location... I observed a manager whom later said her name was Karen working around food with an exposed stomach.. Her button were missing I had hoped during my wait she would correct it.. When she failed to I asked could I speak with her and I told her this is not healthy and not showing her...
Read full complaintComplaining about service
This is the second Popeyes we have had here in Jasper Al in the past several years, the first had very poor service and finally closed after a short time. Well here we are again a new store opened in 2020 and it already has the reputation of giving poor service. Every time we go we are told to pull forward and wait for our order. It does not matter the size...
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