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Popeyes

popeyes.com

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1.2

Overall reputation rating based on reviews and complaints

Popeyes earns a 1.2-star rating from 19 reviews and 1341 complaints, indicating that most fast food enthusiasts are dissatisfied with their meals.

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Popeyes Complaints Page 45 of 68

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G
8:10 pm UTC
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I bought 3 chicken sandwiches plain and large fries I had to wait at least 9 minutes but it felt longer the staff did give me a free drink which was nice but when I got my food all the sandwiches had mayonnaise and pickles on them I'm just tired of getting my order incorrect I spend 17$ for only fries I just wanted to eat before going to sleep after a 16 hour shift

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R
7:54 pm UTC
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This review was chosen algorithmically as the most valued customer feedback.

I ordered 3 chicken sandwiches plain and large fries I had to wait 9 minutes or longer the staff did give me a free drink but all my sandwiches had the mayonnaise and pickles on them so I couldn't eat them i'm just tired of going there and getting the wrong order again and again this is the 4th time

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C
10:30 pm UTC
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Good evening, A customer for over 15 years. On 02/24/2021, about 6:15pm, a $22 purchase (spicy chicken sandwich with mac/cheese, 2 pc combo w/drink, and 3 pc wing combo w/drink. I had to have exact change due to lack of change, no problem. I live about 25 minutes from the location and was already tired. When I got home I was livid when I opened my order...

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Y
9:03 am UTC
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I visited the Popeyes in Albany Georgia at 1401 S. Slappy Blvd. on Monday February 22, 2021. I went through the drive thru. My order was taken and I paid. After I paid I was told to pull to the curb and someone would bring my order out. I sat and waited and waited and waited. While waiting I noticed that several cars behind me were told to pull over to park...

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C
5:06 pm UTC
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Management would allow us to make separate order and rude at the same time. Store did not complete our order. Left out red beans. Would like better customer service than that if I am to continue pledging there.

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H
3:11 pm UTC
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I was at your Capital Plaza location in Montgomery, AL and this is the only transaction I attempted on yesterday with my card. Someone attempted taking funds from my Turbo Debit card and their request was declined. When I asked for my receipt, (2/21/2021) I was told the receipt machine was not working. While waiting in line a young black male about 5'5 to...

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F
7:55 pm UTC
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I went to the Colorado Mills Mall with my wife to do some shopping and I left her at the food court while I walked around. When I came back in about 30 minutes, she said there is a Popeye's and I said that I'd be right back. I stood in line waiting for my chance to order and when I got to the counter I started to order. I always get the same items when...

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L
11:59 pm UTC

Popeyes coupon code

got a coupon code from popeyes on line, store in dillon sc # 11735 wound not take validation code is [protected] went to store 02/17/2021

Desired outcome: send good code tell me what happaned

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B
4:18 am UTC

Popeyes cajun rice.

I have went many times to get cajun and they keep telling me they no longer are serving the rice. This is just uncalled for. Arent they known for the rice and the cajun cooking.. This is the popeyes in Bel Air. I go there exclusively for the rice and the cole slaw. What is the problem. This happened on 2/17/2021

Desired outcome: bring the rice back

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L
1:16 pm UTC
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drive through last week 2/8 2021 in wilmington de 27 th corner I ordered spicy chicken 2 nd time in 4 weeks give me regular for the 10 box tried to call them, recorder is full no messages. I want some action margot mcdougall [protected] [protected]@gmail.com because this had happened before I checked again at payment to make sure the order is spicy, box wa...

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G
12:46 pm UTC
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2/14/21 I went to our halls popeyes store #13306 I ordered a family 12 pc with cajun rice & mashed /gravy, I was told you dont offer cajun rice so I changed it to slaw. But why not offer cajun rice lost my business that stuff makes the meal its great. I know a lot of people who are just like me. I really hope someone reads this I dont think this is a wise thing to do.

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W
2:40 pm UTC
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On the evening of 02/12/2021, I visited Popeyes | #2735 (25 S. Pickett Street, Alexandria VA). A young lady asked for my order, I told her I wanted to use my survey coupon. She sought assistance from VILDEN to ring it up correctly. Per VILDEN asking, I told him I wanted white meat and mild chicken. VILDEN then said the following: What else do you want? (I...

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R
5:06 pm UTC
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Just visited your location at 1711 N. Beltline Rd., Irving TX 75061 3pm placed my order at the drive thru. The young lady gave me a price. I told here I was not finished ordering. Gave her the rest of my order. When I got to the window, she gave me a price and I replied to her that it had to be more than that. I placed two different items... a combo and a...

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G
4:14 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

Didn't give me the platter after I paid for it I called to tell manager he was very rude than hung up on me store 12145

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H
5:53 pm UTC
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This review was chosen algorithmically as the most valued customer feedback.

It was Tue. Feb. 9 @ 8:58 p.m. I ordered 6 - 2pc mild at Drive Thru window and payment at the window with my card being returned the cashier told me I would have a 15 min. wait, and to pull around to the other side of the store and park where the double doors were. After waiting for 20 min. I observe a male worker come outside and sit in his vehicle, door...

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C
3:13 pm UTC
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I am complaining about the attitudes of the employees at the Popeye's Store #10146, 620 N. Howard Street, Akron Ohio 44310. This location already has a long line all day because, there's only one order per car allowed, inside is closed; of course we understand due to Covid19. We understand employees may endure harsh attitudes from some customers but, thi...

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J
3:41 pm UTC
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This review was chosen algorithmically as the most valued customer feedback.

Went inside to get order, got this older rude/ignorant clerk named kim, this was my 3rd or 4th time (now my last time). She was higher than a kite/or on meds. Like said, rude and ignorant... Rolls her eyes, raises her arms in the air in disgust... With many other customers in line. Few were anry, few were laughing at her. What we were talking about wa...

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M
1:27 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

I just drove through the drive through around 1pm to order and the person working came on the intercom and told me that they are not taking order right now due to short staffing... That's the most ridiculous thing I ever heard! So I went to mcdonald's. The popeyes in question is 33900 van [censored] ave., sterling heights mi 48312. Someone needs to let them know...

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D
12:53 pm UTC

Popeyes rippin chicken

I went to purchase the 6 dollar box on rippin chicken. I received in its place to chicken tenders. This is total misrepresentation on the product. And now I'm back at work.

DJ Lunsford
1811 nw Lincoln ave. Lawton, Oklahoma
73507

Desired outcome: Want the product that was ordered or money reinbursed. If you dont have the product for sale dont advertise it or accept the order knowing that you dont have it.

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D
6:56 pm UTC
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This review was chosen algorithmically as the most valued customer feedback.

We wanted to go inside to eat but only the drive thru was open. I ordered that new rip n chicken. They asked, I said mild, I got spicy. I also ordered coleslaw and red beans and rice but didn't get any utensils! The line was too long to stay in line again for utensils. I couldn't finish my meal. A trucker came while we were there and couldn't get served...

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