Popeyes’s earns a 1.2-star rating from 1340 reviews, showing that the majority of fast food enthusiasts are dissatisfied with their meals.
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Poor customer service
While visiting the popeyes in Marianna, FL. I was the second person in line and the cashier Hayley, was taking the order for the customer in front of me. After taking his order she then stared at him and glared at him as he walked away and was rolling her eyes as if she were mad at him. I then approached the counter and began to place my order, after...
Read full review of PopeyesCharges for order not received
February 20, 2021, at 5:47 p.m. CST, I attempted to place an online order to the Popeyes location in Blue, Springs, MO. The order indicated it was going to the location on 40 Highway, Independence, MO. I cancelled that order and tried again for an order in Blue Springs, but again, it went to the Independence store. I tried for 30 minutes to call Popeyes in...
Read full review of PopeyesOrdered food
I bought 3 chicken sandwiches plain and large fries I had to wait at least 9 minutes but it felt longer the staff did give me a free drink which was nice but when I got my food all the sandwiches had mayonnaise and pickles on them I'm just tired of getting my order incorrect I spend 17$ for only fries I just wanted to eat before going to sleep after a 16 hour shift
Read full review of PopeyesOrdering food
I ordered 3 chicken sandwiches plain and large fries I had to wait 9 minutes or longer the staff did give me a free drink but all my sandwiches had the mayonnaise and pickles on them so I couldn't eat them i'm just tired of going there and getting the wrong order again and again this is the 4th time
Read full review of PopeyesProduct was awful
Good evening, A customer for over 15 years. On 02/24/2021, about 6:15pm, a $22 purchase (spicy chicken sandwich with mac/cheese, 2 pc combo w/drink, and 3 pc wing combo w/drink. I had to have exact change due to lack of change, no problem. I live about 25 minutes from the location and was already tired. When I got home I was livid when I opened my order...
Read full review of PopeyesService
I visited the Popeyes in Albany Georgia at 1401 S. Slappy Blvd. on Monday February 22, 2021. I went through the drive thru. My order was taken and I paid. After I paid I was told to pull to the curb and someone would bring my order out. I sat and waited and waited and waited. While waiting I noticed that several cars behind me were told to pull over to park...
Read full review of PopeyesFood and management
Management would allow us to make separate order and rude at the same time. Store did not complete our order. Left out red beans. Would like better customer service than that if I am to continue pledging there.
Read full review of PopeyesAttempted theft
I was at your Capital Plaza location in Montgomery, AL and this is the only transaction I attempted on yesterday with my card. Someone attempted taking funds from my Turbo Debit card and their request was declined. When I asked for my receipt, (2/21/2021) I was told the receipt machine was not working. While waiting in line a young black male about 5'5 to...
Read full review of PopeyesThe complete meal was dry, over cooked and burnt
I went to the Colorado Mills Mall with my wife to do some shopping and I left her at the food court while I walked around. When I came back in about 30 minutes, she said there is a Popeye's and I said that I'd be right back. I stood in line waiting for my chance to order and when I got to the counter I started to order. I always get the same items when...
Read full review of Popeyescoupon code
got a coupon code from popeyes on line, store in dillon sc # 11735 wound not take validation code is [protected] went to store 02/17/2021
Desired outcome: send good code tell me what happaned
cajun rice.
I have went many times to get cajun and they keep telling me they no longer are serving the rice. This is just uncalled for. Arent they known for the rice and the cajun cooking.. This is the popeyes in Bel Air. I go there exclusively for the rice and the cole slaw. What is the problem. This happened on 2/17/2021
Desired outcome: bring the rice back
This take out keeps giving wrong item
drive through last week 2/8 2021 in wilmington de 27 th corner I ordered spicy chicken 2 nd time in 4 weeks give me regular for the 10 box tried to call them, recorder is full no messages. I want some action margot mcdougall [protected] [protected]@gmail.com because this had happened before I checked again at payment to make sure the order is spicy, box wa...
Read full review of PopeyesProduct has been canceled.
2/14/21 I went to our halls popeyes store #13306 I ordered a family 12 pc with cajun rice & mashed /gravy, I was told you dont offer cajun rice so I changed it to slaw. But why not offer cajun rice lost my business that stuff makes the meal its great. I know a lot of people who are just like me. I really hope someone reads this I dont think this is a wise thing to do.
Read full review of PopeyesHorrible customer service
On the evening of 02/12/2021, I visited Popeyes | #2735 (25 S. Pickett Street, Alexandria VA). A young lady asked for my order, I told her I wanted to use my survey coupon. She sought assistance from VILDEN to ring it up correctly. Per VILDEN asking, I told him I wanted white meat and mild chicken. VILDEN then said the following: What else do you want? (I...
Read full review of PopeyesService from employees and manager
Just visited your location at 1711 N. Beltline Rd., Irving TX 75061 3pm placed my order at the drive thru. The young lady gave me a price. I told here I was not finished ordering. Gave her the rest of my order. When I got to the window, she gave me a price and I replied to her that it had to be more than that. I placed two different items... a combo and a...
Read full review of PopeyesLack of intelligence
Didn't give me the platter after I paid for it I called to tell manager he was very rude than hung up on me store 12145
Read full review of Popeyes6-2pc, 12 pc missing 3pcs ordering time 8:58 p.m. delivered @ 9:45 Popeyes #13266 order 63 Drive Thru
It was Tue. Feb. 9 @ 8:58 p.m. I ordered 6 - 2pc mild at Drive Thru window and payment at the window with my card being returned the cashier told me I would have a 15 min. wait, and to pull around to the other side of the store and park where the double doors were. After waiting for 20 min. I observe a male worker come outside and sit in his vehicle, door...
Read full review of PopeyesUnethical attitudes with customers
I am complaining about the attitudes of the employees at the Popeye's Store #10146, 620 N. Howard Street, Akron Ohio 44310. This location already has a long line all day because, there's only one order per car allowed, inside is closed; of course we understand due to Covid19. We understand employees may endure harsh attitudes from some customers but, thi...
Read full review of PopeyesService at the las vegas popeyes on flamingo and decatur
Went inside to get order, got this older rude/ignorant clerk named kim, this was my 3rd or 4th time (now my last time). She was higher than a kite/or on meds. Like said, rude and ignorant... Rolls her eyes, raises her arms in the air in disgust... With many other customers in line. Few were anry, few were laughing at her. What we were talking about wa...
Read full review of PopeyesClosed in the middle of the afternoon
I just drove through the drive through around 1pm to order and the person working came on the intercom and told me that they are not taking order right now due to short staffing... That's the most ridiculous thing I ever heard! So I went to mcdonald's. The popeyes in question is 33900 van [censored] ave., sterling heights mi 48312. Someone needs to let them know...
Read full review of PopeyesPopeyes Reviews 0

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About Popeyes

Popeye's menu features a variety of mouth-watering dishes, including chicken tenders, chicken wings, shrimp, and fish. The restaurant also offers a range of sides, such as mashed potatoes, Cajun fries, and coleslaw, to complement the main dishes. Additionally, Popeye's has a selection of desserts, including their famous cinnamon apple pie and banana pudding.
The restaurant chain has gained a reputation for its bold and flavorful Cajun-inspired cuisine. The company's unique blend of spices and seasonings is what sets it apart from other fast-food chains. Popeye's uses only high-quality ingredients to ensure that every dish is fresh and delicious.
In recent years, Popeye's has gained significant attention for its social media presence and marketing campaigns. The company's witty and humorous approach to advertising has helped it to stand out in a crowded market. One of the most notable campaigns was the launch of the spicy chicken sandwich, which sparked a viral social media frenzy and led to long lines at Popeye's locations across the country.
Overall, Popeye's is a beloved fast-food chain that has built a loyal following of customers who appreciate its bold and flavorful cuisine. With its expanding menu and innovative marketing strategies, the company is poised for continued success in the years to come.
Overview of Popeyes complaint handling
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Popeyes Contacts
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Popeyes phone numbers+1 (800) 767-3937+1 (800) 767-3937Click up if you have successfully reached Popeyes by calling +1 (800) 767-3937 phone number 2 2 users reported that they have successfully reached Popeyes by calling +1 (800) 767-3937 phone number Click down if you have unsuccessfully reached Popeyes by calling +1 (800) 767-3937 phone number 10 10 users reported that they have UNsuccessfully reached Popeyes by calling +1 (800) 767-3937 phone number+1 (731) 427-6970+1 (731) 427-6970Click up if you have successfully reached Popeyes by calling +1 (731) 427-6970 phone number 10 10 users reported that they have successfully reached Popeyes by calling +1 (731) 427-6970 phone number Click down if you have unsuccessfully reached Popeyes by calling +1 (731) 427-6970 phone number 19 19 users reported that they have UNsuccessfully reached Popeyes by calling +1 (731) 427-6970 phone number+1 (404) 459-4450+1 (404) 459-4450Click up if you have successfully reached Popeyes by calling +1 (404) 459-4450 phone number 0 0 users reported that they have successfully reached Popeyes by calling +1 (404) 459-4450 phone number Click down if you have unsuccessfully reached Popeyes by calling +1 (404) 459-4450 phone number 26 26 users reported that they have UNsuccessfully reached Popeyes by calling +1 (404) 459-4450 phone number+1 01902117336+1 01902117336Click up if you have successfully reached Popeyes by calling +1 01902117336 phone number 0 0 users reported that they have successfully reached Popeyes by calling +1 01902117336 phone number Click down if you have unsuccessfully reached Popeyes by calling +1 01902117336 phone number 0 0 users reported that they have UNsuccessfully reached Popeyes by calling +1 01902117336 phone number
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Popeyes emailspopeyescommunications@popeyes.com100%Confidence score: 100%Support
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Popeyes address400 Perimeter Center Terrace NE Suite 1000, Atlanta, Georgia, 30346, United States
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Popeyes social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 06, 2025
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Most discussed Popeyes complaints
unsanitary restrooms and poor customer service!Recent comments about Popeyes company
Customer service




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