Popeyes reviews and complaints 2
View all 1327 complaintsPopeyes - Refused all dark meat and laughed at me
On 10/17/25 I visited the store on Union Road in Cheektowaga. I went through the drive thru and ordered a 10-piece meal spicy with all dark meat. I was told "I'm not doing that; you can't have all dark meat." I then informed the person that I did not want anything as I don't eat wait meat however, I was stuck in the drive thru line. Once I arrived at the...
Read full complaint and 1 commentPopeyes - Service
We wanted to go inside to eat but only the drive thru was open. I ordered that new rip n chicken. They asked, I said mild, I got spicy. I also ordered coleslaw and red beans and rice but didn't get any utensils! The line was too long to stay in line again for utensils. I couldn't finish my meal. A trucker came while we were there and couldn't get served because he couldn't fit the front of the truck in the drive thru and they wouldn't let him in.
Desired outcome: They need to do better training.
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