Playtika

Im requesting a refund for purchases from the 7th of February to the 22nd of February. I have 3 children under the ages of 7 and they have managed to spend over £1000. I had a spending budget on the account of £5 and they have managed to spend all the money we have. I requested 36 refunds with Google and they have been rejected I'm hoping you will refund these as I'm a single parent and no money to pay my bills or buy food. I have not authorised these payments and I myself have not received the goods and my children aren't aware of money. One of my children is autistic and doesn't understand. £400 of that money is his disability benefit to provide care for him. Emails go unanswered.

Please help with this matter

I have already contacted support through the app with no response at all.

When no one bothered responding to my message to support from within the app, I then went to the App Store and left a 1 star review with all the details of what happened to my account. I want this resolved - I’m beyond frustrated and angry.

Last night when I logged off I had right at 10 million chips!

This morning I log on and had literally only 20 thousand!

Where did my chips go?!

I earned those the hard way! I didn’t purchase anything - I’ve never made a purchase. Like I said I earned those chips by playing cash games (Holdem).

I’m extremely annoyed, and would like my chips back. Y’all should be able to see my account somehow and see why my chips are gone! No one has access to my phone, so don’t make assumptions about someone else playing on my account.

I shouldn’t have had to waste my entire morning contacting support, then writing a review on the App Store, then sending an email to your support email (that y’all misspelt in your response to peoples comments on the App Store) - spent more time finding the correct email for y’all - and now I’m on this site. Literally all morning. This is unacceptable.

I would like a response, and for my account to be credited for all the chips that mysteriously disappeared overnight.

While I am playing WSOP which I have been playing for many years all of a sudden my Android shuts off in the middle of the game and then I get returned back to the lobby that I took too long why are you disconnecting me so many times I don't understand my Gmail account is lovedance.[protected]@gmail.com there has to be a reasonable explanation I have plenty of power so I'm not in a desolate area please try and help me

About 3 weeks ago I had a problem with the app freezing up and folding my cards in the middle of hands, still doing it but not as bad. It's not my internet connection as they try to say it's done it using wi-fi and cell service and pro are constantly complaining about the same issue in chat and on Facebook, anyway it done this many times but I only wanted one of the wins I should've gotten I had 25 billion coins in and the pot size was 150 billion but after they reviewed it they pretty much called me a liar even though I had spent over 2k real dollars in two weeks but yeah I'm gonna lie about fake money🙄. I even said I'd settle for half the amount and didn't even receive a response. It took me 2 weeks to even get any kind of support response to begin with I never got an answer as to why that was.

I passed two milestones (numbers 2 and 3) on the binge bar but it stayed locked and I did not receive any points from such. Is this an issue that can be fixed from your end? It is difficult to reach these milestones and I would like my reward.

You are money scammers. More spent, more loose. You set up winning percentage so low so no one can play for couple hours even I spent hundreds dollars. 3 years ago Casino was very good game for some money, now you want hundreds dollars for nothing. Your greedy will destroy you. Anyway I am going contact my bank to stop all payments what I did to you for scamming because no one can reach any goals on your casino except to spend thousands dollars. Shame on you.

I've had so many problems with bingo blitz, loosing credits cause the game freezes, the game cheats also cause they will give u the same card pretty much except they might change 1 or 2 numbers.tell how can u get a bingo off of 2 numbers also.missings items all the time to finish a map.but when u contact support they want to give u a few credits not even the amount u spend playing.

Payments to Playtika often go wrong. When contacting support they never have a solution, but advise contacting Microsoft store for a refund. But it's not a physical product, just playtime, so it's almost impossible to get that done. Playtika has to go after it themselves, but they don't. They don't care about customers. And the people at the support can't do anything, know nothing and do nothing.

Cheating at games again!

I purchased 1.99 for the extra coins and cards and I never got them. You owe me all of it plus extra coins for my 3 hours of trouble with people at your company that couldn't help me.

I have contacted Support several times about my accounts being accessed by another person, ALTERNATE solution, send the link to change my password, to my phone
Yesterday I was logged in as user name Brazion( email [protected]@gmail.com). A mod was in chat room and n the SPOOKY SEASONAL ROOM and I brought up that I still was having issues with an individual on my accounts, ( items or duplicates constantly disappearing as well as I never EVER win anymore, also, a message stating to Reconnect as I was now connected on 2 different devices, exc.)
Immediately after, maybe within 2 min of her stating she turned this is to support my game shuts off, my device turns off and restarted, on its own and now the Bingo Blitz has turned into your RUINED AND MOST CONFUSING VERSION ON EVERY ONE OF MY ACCOUNTS. I want the other older, NOT UPDATED VERSION PLEASE. I WILL NOT PLAY ON THIS OTHER AS ITS HORRIBLE AND STUPID AND WHAT LOOKS LIKE A COPPY WRITTEN, NOT VALID, VERSION OF YOUR GAME.
I WANT THE OLDER VERSION PLEASE ON ALL MY ACCOUNTS
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Its too bad Slotomania is rigged, was kind of a fun game.  You can see the algorithms repeat as the game goes on.  Its really too bad for Robert Antokol, Craig Abrahams and Ofer Kinberg, their greed has gotten them in trouble with one of the world's biggest drug cartels.   When the leader of the cartel found out these guys were ripping him off he was less than happy, rumor has it contracts were issued.  When a company is doing something wrong, you take out the top three in command,   then the company gets the hint, sounds like this is exactly what is going to happen here.  Everyone knows you do not rip off a major drug cartel, but these guys did, they got stones, I'll give them that.

Merhaba ben sizin bir iyi oyuncunuz olarak şimdiye kadar hiçbir sorunum olmadı fakat dün akşam oynadığım makinede tam 3 kere paramı çaldı toplam 72 Trilyon param kayıp oldu. Dün yeni açılan makinede iki kaybımı ekran kaydını aldım ilk ekran kaydını almadım support ile konuşmama rağmen herhangi bir geri ödeme olmadı şimdi size ekran kaydını aldığım iki videoyu gönderiyorum ve dikkatlice iki videoyuda izleyin sonuna kadar izleyin ve ciplerimin nasıl öyle kaybolduğunu siz karar verin ilk videoda 88 Trilyon dan 66 Trilyona düştü sonra ikinci videoda 44 Trilyondan 24 Trilyona düştü videoları dikkatli bir şekilde izleyin ve eğerki geri ödeme olmazsa bundan sonra slotomania oyununu siliyorum ve önemli bir oyuncunuzu kaybediyorsunuz lütfen dikkatli bir şekilde videoları izleyip degerlendiriniz teşekkürler.

pay for play with no rewards ever given, none at all ever, this site should be sued and brought up on charges of corruption and stealing, paying to play is one thing but never getting anything in return is another .somebody should be looking into the corruption on this site

Played in bingo blitz, 13/11/2021 - Angus chick - [protected]@outlook.com. zoo room, paid 900 credits for round, did not even play the game before system booted me out of room back to lobby. I spen 1 hour and 10 mins on the support chat with Luna stark and Bianca Russell (agents) to be told to come back in 2 hours as they could not find report, but the other agent could when I spoke to her, so I was lied too. I was then stole they could not find a fault, but didn't have updated report?
I Have 10k saved I. Credits, I don't think if I lied I would have that much saved up or spent 1 hour and 10mins in a chat room trying to get my 900 credits back!
Bingo blitz should be ashamed of them selves for stealing my 900 credits and refusing to give them back, saying they can't find an issue, but on the other hand saying they couldn't get the updated report? So how can they tell if they couldn't find an issue if they don't have a updated report! Thieves!
You shouldn't treat players this way especially over 10 years of playing BB
I would like my 900 credits back that were stolen from me!

I have a bit of a gambling problem even with apps you can't win real money on. I asked them to exclude me from being allowed to buy in the app.
yet they continued to let me buy no way to reject payment lost two grand from this and now it has really affected my mental health and has made me feel suicidal. I needed that money to go see my family since I haven't seen them in 9 years and my dad died. Now so is my nan and am financially struggling no.

Few hrs ago, I won # 11)Sweet & Sticky; In room Sweet & Sticky (Room #663). I been having difficulties getting the item added to my account. I have won this item 3'xs .1st). 11/3/21 at 6:34pm. Today(11-6-21) 2'xs on the free spins at 7:25am and 11:08am. I was told by a Customer service Rep to wait 2hrs & nothing has shown on the acct. Please credit me the item missing ;Which is the Sweet & Sticky on the super wheels. I sent tons of screenshots to bingo blitz C.S & nothing. Keeps reoccurring over n over.😒🤬

I am fed up with Slotomania and it's "lost connection, please reconnect". I'll find something else. That appreciates my patronage.

Had 15 trillion coins one minute, gone the next. Daily dash problems...said completed then not, then any progress gone in slotomania. Complaint not long enough that is ridiculous. I could go on forever. Make purchases and don't receive all promised. Purchase anything and lose more in app. Need I go on.

This app was great until I made several purchases... Then suddenly can't get items for events game ends and freezes when I have bingo! On top of that requested legal contact info because I purchased my credits and they stole them in two rounds by freezing me out then tried to offer me less credit than I purchased what's the point in giving out credits if you will freeze the game this is digital theft offering a service then rigging the algorithm is stealing period and you guessed it they stole the gifted credits as well