I have been a loyal customer of Ceasars slots for years and yesterday and today I have been blocked for no reason (that I have received). I have a balance exceeding 1,6 or 7Million coins. If you are going to cancel my account, I expect a refund (debit to my credit card account ending on 3399.
I, however prefer that you reinstate my account and compensate me accordingly for your mistreatment of my account going on 2 days.
My email is: Joe.[protected]@gmail.com and I expect a response and resolution. Thank you
Claimed loss: Loss of gaming of 2 full days, blocking my account without advising a reason or rationale. I have been a customer in good sanding for many years.
Desired outcome: See explanation given in the previous 2 segments
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Since June 18, 2025 I have been denied access to play at Ceasars Games.com I have over a 1,6 million in coins and if you are to block me for no reason at all, then you should reimburse my credit card. I would prefer that this blocking is corrected. But NO ONE seems to care, respond and/or act on my current situation and request,