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Bet365 Group Customer Service Contacts

bet365 House, Media Way
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United Kingdom - ST15SZ
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Complaints & Reviews

Bet 365customer service

I was on the phone 1hour and 18 minutes…
I was on the phone 1hour and 18 minutes with two women, one called Meg kept repeating can I place you on hold and if she said it once she said it twenty five times before at 48 minutes in refusing to give me a manager then suddenly one called Amber came on that didn't have any info from 3best so took another 32 minutes to basically tell me I was a liar, I apparently not watching on my tablet and lie about the following
A) football game not saying 80 minutes in play
B) cashing out removed before taking my money cos a goal was scored 15 seconds after I pressed cash out
C) tennis not even processing my bet yet taking it while the man was serving and no process just lost??

The customer service is worse than William hill which takes some doing and me losing 78minutes of credit on my phone because Meg kept putting me on hold
When I asked Amber well what has Meg done in the prior 46 minutes, she refused to tell me along with the CEO name
Absolutely disgraceful customer service

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    Bet365 Groupfraud

    My name is Balu I have placed a 2 bets on same team one is 5.16 odds and another is 2.75 odds...
    5.16*2800 and 2.75*6000 ...but bet365 offered cashout for only one bet that is for 2800 (5:16 odds)
    Another was not offering cashout ...and I have lost that match ...then I have told to customer service through live chat but they are not returned my money back .. ...they will give some silly reasons and lot our money so please don't use bet365 for betting ...real good digger bet365 ...and their employees are mother [censored]ers

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      Bet365 Groupfirst half score shows error

      In this game, when I bought the second half, the score was 4-1. At the time, the score in the first half was 0-0, so I should win 3 goals in the second half, and the final score was 4-2. So I won 2 goals in the second half. But the system judged that I lost. I think this is due to the error in the first half of the game, and I should refund my principal.

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        • Updated by 814705404 · Sep 16, 2018

          The problem is solved.

        Bet365 — bet365 sports, and bet365 customer support

        hi, my user name is gobindashil56. I open my account here at bet365 at 13th march and send my docs for verify...

        Bet365 Affiliates — commission payment

        Bet365 have deliberately chosen to lock our account and of many other webmasters which is in violation with...

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        Bet365bonus offer, unclear betting rules

        I have just had an awful experience. I am a vunerable adult and I have gone from never gambling to gambling 4000 in 10 minutes (on bets I didn't understand!) because of this website and their free bonus offer. The offer is a scam that locks you in to get you hooked. Then they have the cheek to talk about 'responsible gaming.' I withdrew my money and they took it back and froze my account. I am reporting them everywhere as it is deception and fraud.
        Why haven't they been investigated?

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          Bet365 — about my account suspended and didn't return my money

          Dear Sir, As bet365 is not refunding my amount of USD 234.00 since last 7 months in spite of sending all my...

          Bet365 — withdrawal of funds usd 2930

          Dear Sir, As bet365 is not refunding my amount of USD 2930.00 since last 3 months in spite of sending all...

          Bet365bet365 sports

          Hi I placed several bets at ascot today and feel i have been cheated out of £430.
          I placed multi bets and in the last race my horse came 5th and you were advertising 5 places.
          I then got paid out less than I should have so checked my bet history and I'm there it said only 4 places.
          How can a horse race add an extra place? It's unheard of!
          I then contacted your live chat and they said they were offering 4 places earlier in the day and 5 places 15 mins before the off.
          I was sure it was 5 places offered as there were so many runners.
          I think I have been very unfairly treated and want to know if anything can be done about it?
          Bet ref : RX324357123W
          RX324357122W
          Thank you
          Rory kelly

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            Bet365 — participation in match fixing

            On 4/6/17 Bet365 have willingly participated in match fixing and have brought the game of football to...

            Bet365 — my account will and auto bet has been made

            Hi, My self Sourabh Tripathi i am from india i am a customer of bet 365 when i open my account on bet 365...

            Bet365 — Online gameplay

            I have played on this site for about 14 months but as soon as l win the game take much longer to get free...

            Bet365Cashout option, sports

            I'd like to lodge a complaint regarding bet365 cash out option, its a f.joke. Everytime my bets r losing the cashout option is there, however as soon as any large bet is winning on my Acc's, say 7 or 8 out maybe 10 teams, its removed completly. happen's every single time. Systems ridged...

            if u do somethg like an Acc & when its losing, the cashout option is there but as soon as its winning and close to completed u remove it. Starting to notice this happening to me all the time now. 2day done 12 team Acc & had 9 up then came to Germany up 1-0 but no cashout avaible but as soon as they went 3-1 down, cashout pops up... I think the system is ridged...

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              • Na
                Nagasoori Vinod Kumar Sep 03, 2018
                This comment was posted by
                a verified customer
                Verified customer

                I can't bet my in ur site ..i can't do anything wrong.. With out my permission my account has been closed... reason also can't be saying ... what is this

                0 Votes
              • Je
                Jeremy Seethal Aug 15, 2018
                This comment was posted by
                a verified customer
                Verified customer

                Bet365 refuse to refund the funds I have won on their website, they restrict me from access to their account on the grounds of not having proof of being over 18 having submitted documents to them.

                They are a fraud, they have submitted this as my reference number [protected]

                0 Votes

              Bet365.com — Took my money but wont refund it

              I registered today with bet365. They allowed me to deposit money using my Credit Card immediately after...

              Bet365 Group — Don't deal with them – waste of money

              Total crap, so stay away from the website www.bet365.com. I registered on the website and deposited money...

              Bet365 — Bonus not given

              I am amarjeet singh. I am a student and pursuing b. Tech from lovely professional university. I have opened...

              The complaint has been investigated and
              resolved to the customer's satisfaction
              Resolved
              Bet365 — Fraud

              Bet365. Stay away from this site. I played on it for a couple of weeks. Lost then won, they paid my withdraw...

              The complaint has been investigated and
              resolved to the customer's satisfaction
              Resolved
              Bet365 — falsely lost $1000

              I had 3 separate multi bets going on: Queensland vs Nsw (Queensland Win)(WIN) Brazil Vs Uruguay (Brazil...

              The complaint has been investigated and
              resolved to the customer's satisfaction
              Resolved
              Bet365.comRoutlete unfair standards

              Bet365.com took £5281 in 48 hours in routlete game, Like when I play it follows a perticular system to took my money like...

              on 70 to 80 GBP bet first they give 20 pound win, then you lose, then half money then you lose. I have deposited so many time I never see my money goes more than 50 GBP. and once it gives second time whatever you fill the no. comes which is empty if it comes once then its luck but it happens to me every time which is no legal proof but it proves that they are not rational and they have done something which software.
              I request other not to play on BET365.com

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                • Va
                  ValyM Mar 20, 2016
                  This comment was posted by
                  a verified customer
                  Verified customer

                  Hi. Bet365 decide to close my account with 3000 pounds in with no arguments. They dont want to give my money. Please help me, I dont know what to do.

                  Comments
                  Comments

                  0 Votes
                • Va
                  ValyM Mar 19, 2016
                  This comment was posted by
                  a verified customer
                  Verified customer

                  Hi. Bet365 closed my account indefinetely with no arguments. I have arround 3000 pounds there and they dont want to give my money back. I won that money on sport bets.
                  Please help me.

                  Comments

                  0 Votes
                • Wi
                  WinfieldBlack Jun 28, 2013

                  scammers mate

                  0 Votes

                Bet365 — Government in the protection of casino fraud

                Dear sir; I am a gambler that cheat, I control the proof that the on-line casino cheat.Hope you can help me...

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