Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website
Ladbrokes Betting & Gaming Logo

Ladbrokes Betting & Gaming Customer Care Service

Ladbrokes Betting & Gaming Ltd

Imperial House, Imperial Drive, Rayners Lane
England, Greater London
United Kingdom - HA27JW

Customer Support Phone Numbers

1800 855 326(Ireland, Exchange Telephone Betting) 1 0
1800 855 325(Ireland, Exchange Customer Support) 1 0
+44 800 731 6191(Customer Service) 1 0
+44 800 151 0289(Exchange Customer Support) 0 0
+44 800 777 888(Telephone Betting) 0 0
+44 208 515 2565(Sports Customer Support) 0 0
Ladbrokes is a market leader in retail bookmaking in the UK, Ireland, Belgium and Spain where it operates a combined total of more than 2,700 betting shops. The Company also operates betting facilities at eight FA Premiership grounds and nine racecourses, including Ascot.

Ladbrokes Betting & Gaming Complaints & Reviews

Ladbrokes Betting & Gaming / bet promotion not honoured

aces4allin on Feb 9, 2018
My Account name is aces4allin. The promotion was bet 50 in play on the Millwall v Cardiff game and get a 25 in play free bet. I placed a bet of 50 on the Millwall v Cardiff game. On the Millwall or draw no bet and it ended a draw but ye are refusing to give me the freebet. I have closed my...

Ladbrokes / unable to claim a bet

Darren Lambert123 on Jan 9, 2018
Good evening, I placed a bet on 27th Dec 2017 at your Twickenham Ladbrokes branch. I had a small win in the net so went to claim the net on 9th Jan 2018, but the bar code machine would not scan my ticket. I asked what else could be done and the cashier advised to go to another store. I...

Ladbrokes / cash out

Cookie136 on Dec 31, 2017
I did a bet with Ladbrokes they have a site called the grid. If you are winning on your bet this site enables you to put your receipt number in and it will offer you a cash out. This is not the first time this has happened that it offers you an amount but you can't take it. I have enclosed...

Ladbrokes / manager of your shop 2612 hazlemere

Aj198 on Dec 30, 2017
I recently left the company as I worked in the named shop above I have emailed my area manager and got no response so I am taking this further the shop manager there is racist to her customers swears at them makes them feel uncomfortable and is the reason I left as I found I could not take...

Ladbrokes / stuff

Redwan on Dec 22, 2017
I went in my local shop Ladbrokes in London victoria Wilton road Sw1v1du in this today was 22/12/2017 time was 15:10pm one of black men was in duties on this time he was very angry mood and service was awwo full the parson came out from counter to fight with me 1st able he denied to pay...

Ladbrokes / opening times

Alexdom on Dec 18, 2017
as i'm a daily costumer on ladbrokes shops i expect them to be proffesional, but...not. I'm living in leyton high road near to the ladbrokes shop and i've noticed about 5-6 times the staff doesn't respect the schedule mentioned. even now i'm sitting outside and waiting for the staff to...

Ladbrokes / rip off

tamm86 on Dec 13, 2017
Your website is a damn disgrace and yous really need closing down and certainly looking into its conning people for there hard earned cash ladbrokes used to be the best out there now it's the worst I will make sure I post everywhere to make people aware and to stay clear and every time you...

Ladbrokes / changing the odds of the 49's

Melissa Parry on Dec 13, 2017
For many years now, I have been a very loyal customer at Ladbroke, Abertillery, Gwent store. The odds have been the same for a very long time and beaten the other competitive betting shops. I always place a 25p bet for 3 numbers, including the bonus ball for the chance of winning £100.25. However...

Ladbrokes / sports betting

wlafferty on Dec 10, 2017
hi I put a net on last week and for some strange reason I have managed to self exclude myself. I don't know how I done it but I have. I have tried to fix this several times but I can't. I have been messed about by bet that I have active that I know I have won. I have the details of the bet...

Ladbrokes / a shop not doing their job properly

Curtisc on Dec 10, 2017
I put a 10pound treble on at aintree and it won, pretty much i said to the man behind the counter that I will have best odds guranteed only for the races you didn't need a grid card cause I didn't want to use it and he put the prices on and it turned out it wasn't best odds so pretty much...

Ladbrokes Coral / cashier behaviour

Rosemary Burton on Nov 25, 2017
I was at your Montrose ladbrokes branch today, cashier JENNI was really very rude to me. I go there frequently to place my husbands bets and normally the staff are very helpful and pleasant. I also use your shops where ever we are in town/city also corals and I have never experienced...

Ladbrokes / a win they never withdrew

Onlyborowed on Nov 14, 2017
Hi I started with a hundred and used my debit card there t and c say they pay out the next day 26 hrs later left with 1300 and pay me out on a not working bank day I asked to withdraw why did they not do as I asked please help me I won 10000 it hurts they broke the law when I asked to...

Ladbrokes / app bets

Phoebed on Nov 6, 2017
Hi Guys, I placed a bet on Randwick race 6 today (7/11/17) I placed $50 bonus bet on number 11 on a fixed place. I got $135 back and I was estimated $180 and then when I looked back at the slip it had jumped to odds of 4.20 and said I would get back $210 Which wouldn't make sense because...

Ladbrokes / £20 bet placed but no payout

Leecoll on Nov 4, 2017
Pre season on 2 juy 2017 I placed a £20 bet on joe hart club at the end of transfer window to be west ham utd odds 5/2 so a £70 return. I am aware he is now on loan at whu however the bet did not state that he had to become their own player just the club at end of transfer window... Please...

Ladbrokes / inplay betting soccer.. game minutes wrong

Johnbrad on Nov 4, 2017
I placed a bet around 10 minutes into the nueva Chicago football game thinking there is 35 minutes left of the 1st half.This was around 19.45 04/11/17 .. as my bet was a first half only bet it was quite important. The game then ended on the 34 minute..If i new the clock was around 13 minutes​...

Ladbrokes / unable to withdraw funds from my account and my time being wasted.

Lee mac711 on Nov 4, 2017
Good afternoon, upon supplying yous with requested documents and depositing further funds as I was told to do so to enable me to withdraw. I am still unable to withdraw, this issue has been going on for 6 days now and has become a bit of a farse. I have wasted hours of my time on live...

Ladbrokes / withdrawal

twoplusthree on Oct 21, 2017
I've had my account since may I've deposited a lot of money on to my account I've also been to my local ladbrokes and drawn money out. Yesterday the 20th October I went to withdraw some money from town and they said my account needed verfing even though I had done this a number of time...

Ladbrokes / customer service manager

Karma Lie on Oct 13, 2017
Unprofessional service Melton mowbery Staff member: jes thackery-brown Rude and bullys other colleagues Touched my bottom 3 times 1 in front of the missus Forever having her own conversion on mobile (phone call) Doesn't wear shoes Asked me to touch her breasts if I wanted my winning...

Ladbrokes / customer service. lack of it

Betting on Oct 7, 2017
Went into ladbrokes store in skewen. And a boy hwonworks behind counter decided to come up to me come up in my face asking ohh you orite you look lost!!! Then laughs. Wearing a black ball cap. Young woman then says oh he gets straight to the point!!! The point is i dont want to be harrassed by...

Ladbrokes / ladbrokes withholding my funds which I deposited

Frankw1990 on Oct 5, 2017
I opened an account wit ladbrokes been using it for a month or two I ended up despositing funds into my account I won a bet aswell then my account gets locked I call them to find out what's up and they advise me that I have a previous account with them which I am totally unaware of so they...

Contact Us

Reply to