Playtika
reviews and complaints

Bonjour je viens ce jour de commander 410 diamants rose pour un montant de 29.99€ en réglant avec mon numéro de téléphone.

Ors je m'aperçoit que la même commande a été débité egalement avec ma carte de crédit. Je n ai pourtant reçu que 410 diamant rose au lieu de 820 . Vu que payer 2 fois.

Je demande le remboursement de la commande de carte de crédit, ou que vous me donniez les 410 diamants rose manquant .

Cordialement

Still no refund:

Outstanding from yesterday 5 july -Check calls logged around 20 yesterday and no support!

In Austin room last night between 19h30 and 22h 30 lost 1 x 150 and 2 x 360 credits because I was disconnected

Then earlier in day i was paid back once but there is still 870 credits outstanding that was not paid back. I send files and logs and Logged calls but got no assistance

On 06/03/2023 I was overcharged. It was supposed to be 59.99, I was charged 66.44. I used my debit card ending in 2153. Also on 06/04/2023 I was overcharged (twice). It was supposed to be 59.99. i was charged 66.44. I used my debit card ending in 2047. You can contact me by phone # [protected], or by email [protected]@hotmail.com. These overcharges caused me to not being able to pay my bills on time.Please contact me if you have any questions, also contact me to discuss this matter further. I will settle this matter for two jokers and some coins. Thank you.

3 and half weeks I am waiting for reply you would not let me sign in one day you offered a chip bonus to sign in I had the same e mail and password since I started would not let me sign in it said wrong e mail or password tried several times kept saying the same so I decided to try to sign in under google sign in when I did it did not transfer my ring and chips it put me to start all over again I do not know if someone took my chips etc. Any ways there should be my account there under my orginal e mail and password but I cannot get there because the way you have it setup it goes right to the game it use to have you sign in first so now I cannot retrieve my chips or ring etc. So I am in a google account now under my e mail etc. This needs to be resolved I mean 5 yrs of playing to get chromium ring and 12 billion in chips is a awful lot to lose can you try somehow to restore this it is there somewhere I would like a reply this time you need to let me sign in the old way so maybe this can be resolved

waiting for 5 days for response have allready explain what happened last friday early evening you have to work your magic and find a way to put me back to where i was took me 5 years to get my chromium ring and 12 billion etc. lot to lose i am 72 yrs old who plays every day it is awful to start all over again please i am losing my faith in your app i am in a different account now thru google that was the only way i could play all because you one day offered me a chip bonus to sign in and it kept saying wrong email and password why i do not know the same one i had since i started and the only way i could get back in was to go to google and when i did it did not transfer my account i had from before it gave me a new one put me back i know you can find a way and work your magic for me your loyal customer would like a reply

I have been a premium member of Bingo blitz for a while when I cancelled my bingo blitz + account all of a sudden as of Jan 1 2023 I would lose tons of coins in this game I would win 2 game out of 125 games played and my progress would come to a halt waiting for months to advance levels yet when I was paying them $15 month for the premium services I was winning 1 in 3 games getting bonuses and boosters galore and advancing levels, Ok I figured it was a game glitch so sent in a support ticket and they fixed it according to the rep it was fixed but 2 days later the same issue happened again each time I sent for support they would fix it and it would go back to how it was before, On march 18th 2023 I was in a game room and this person whose name was in red letters was trying to intimidate me claiming they worked for playtika games making comments about" banning me and causing my games to stop letting me win if I did not pay to play their game. Well im sorry I reported them and this company did NOTHING to this employee. now after the 4th support ticket im sending a email to facebook and the other franchises making them aware of how they scam players out of money And Have included Screens of players winning 8 times in a single game where you can only play 4 bingo cards its virtually impossible to win 8 times on a 4 card round Yet they allow this cheat to happen to keep legit players form winning any games and forces them to pay to play the game

not sure of date incident happened about 11pm 10 or 11 days ago i reported the complaint to wrong place the real money support just found out today from new jersey who to contact i was not able to log in with the same e mail and password i had since i started it said sign in for chip bonus would not let me do that why i do not know i had over 12 billon in chips chromium ring and a2 ranking the only way i could play was to sign in on google or facebook so i decided to sign in on google and when i did i had to open a new account when i did it started me all over again to a j rank and 2 million in chips i thought it would switch ev erything over to that account but it did not so i lost everything i had and i would like it to be restored to what i had i worked to hard to lose all this do you think it is fair how would you feel there is my account under my e mail and password somewhere i can not get to it please help me my e mail is [protected]@g mail.com password truewanderer it might be changed to a capitol t and a 1 after it because i tried to see if i changed the password it would let me in it said changed sucessful but i still did not let me in that is when i went to google

I have been billed by playtika for quite some time now. I've sent numerous emails and called several dead end phone numbers. I even cancelled my bank card and had another reissued causing me major inconvenience. Playtika has obviously played with the bank numbers and figured out my card expiration date and is charging me again. I do not play any games in this platform and I'm at my wits end trying to resolve this! My intent is to contact the attorney general and my bank and file fraud charges against this company.

I have been playing wsop play poker for a month where I have accumulated close to 250 million chips. Also I have accumulated 114 out of 200 cards and chips for the legend book tour. I am registered as a guest because every time I try to register with my email the site makes me start over down to a half million chips. Now I was returned everything this morning then this afternoon this site made me start over again. This is the second day in a row this has happened. I want this fixed immediately and I want my 250 million play chips returned and I want the 114 cards and chips and I want you to fix your site. I want my handle as Quint returned along with the 250 million play chips. I have used real money for some things on this site. If I don't have everything returned by 8am est I will file a lawsuit at 9am est for fraud against your company.

There are charges on my credit card that I did not make, I have some charges that are on my account that are for the same ammount on the same day 5 times .There is no way I purchased anything that many times in one day. I want all of that playtika charges taken off of my account and my credit card reinbursed for all charges . I have charges on May 10 2023 for 14.99 twice,May 8 4.99 twice, and 5.99. May 7 1.99 4 times,, 5.99 5 times, 9.99 2 times and 1.04, May 4 .99. This matter needs to stop or I will be making a fraud report.

This is the biggest scam out there. This company is not regulated so what they are doing is introducing all sorts of "free" gaming application. Nice graphics and games, but 100% fake and controlled. If in the beginning the wins are very frequent, once you are hooked, the real purpose of this scam is revealed. They have thousands of popups with promotion, deals on coins, every minute you are bombarded with those offers. The think is the wins disappear and your stock of coins is melted in no time. And the only way you can keep playing is to purchase for real dollars their promotions and coins. Because they are very greedy the scam is so obvious. They have customer support that will send you right the way an answer to your complain, prepared in advance. Basically they will tell you that is a "random number generator" who takes care of the fairness of the game and is just your bad luck. You should keep playing and the luck will turn around. Nothing further from the true. In fact the only way to comeback in the game is to make lots of purchases and you will be out of coins shortly after. I don't know if somebody can stop this scam, but I keep hopping that they will pay some how.

Playtika has shown its true colors over the past few years. They have set the platform to increase prices dramatically as players play and get addicted to playing. If they spend their prices skyrocket. Their rewards decrease, their wins decrease so if they want to play they are forced to spend crazy amounts. Their tactics are preying on the gambling addicts.

They use misleading wording for promos with the intent of fooling its players. Today there is a promo for a pick a boom with EVERY 5th Figz Bundle. Has always been promoted that way and was one with every 5th Figz bundle. However, there is fine print today under it that says awarded once per player. Well, of course many of us didn’t see it. What exactly does EVERY mean? It means EVERY, correct? Not once. Things like this are often.

They continue to worsen the game for players and taking advantage of players with little in return. They are unethical and lack any morals.

I cleared Diamond level on “What’s Crackin” room on April 19th. I did not receive my 1500 credits or big basket for clearing. I’ve messaged support MULTIPLE times and sent screenshots verifying I cleared. They will reply back asking me to send the screenshots which I’ve done FOUR TIMES because they keep saying I have not cleared which I have. Still have not received rewards for clearing. Screen name for the game is Wkfrmhome

Hi on the 28th 29th of April last week Gmt I had only a couple of Quests to win the Starquest bracelet when you shut down for maintenance The time I had played to win it was hours over the last month I believe I lost billions,rings and most important the Starquest bracelet.Over the last 8 years I have really enjoyed playing wsop after what happened last week has put me off playing I feel as if I've been conned if you could give me faith playing the game again I would be most grateful thanks very much

I am complaining about some game called Casino mania I woke up and I had over 1400 and charges to my credit card I did not authorize this I do not play games I do not want to know what's going on I can't get no help at all. I have filed with the Better Business bureau I find with FTC I just cannot keep waiting this was my rental money for my home and now y'all took it my kids are going to end up being homeless because of this this is so crazy I need my money back yesterday please help me get my money back ASAP

No help when needed, can'y get no response, can't get my tickets sent to them, chat don't, if I have a problem no one to contact, now they say they don't know my email and I been playing for years, I feel like I been used and the only thing I ask for is super free spins to play, I spend a great deal of money on this game for to be annoyed, I use to get inc numbers don't get them no more, this been going on for 2 months

Look here I have reported this matter of not returning purchases made that I didn't make and I did not confirm before purchasing could be made each one I actually made all have different location and number. The on 3/02/2023 all the ones that are going to be not my doing and I have had trouble with this kind of stuff before with playtiki company support team members and account managers that all works for playtiki company and from 3/01/2023 that anyone of the purchases that took from my account went to the Henderson Nevada unconfirmed purchases that was not done by me and calling me lier and refused to do anything other than blow me off. I am a American citizen of the United States of America they was given PROFF of what I said and receipts.

Since Playtika took over the game "redecor" last year, there have been a lot of detrimental changes for players.

Players have played for years and invested a lot of money to unlock items. Now Playtika has introduced a sneaky strategy at the beginning of November 2022, where players have to redecorate their already acquired items. The items have been taken away and you can only get them back once you reach a certain status/level, otherwise you have lost them. That is, what has already been paid for is then no longer accessible. Playtika takes money for the goods and takes the goods away again. In clear terms, the player is robbed twice.

Such a company should in no way continue to be supported or do business with!

I can only advise everyone against playing this game or contacting them!

I can only imagine how many people have left this place in the last 90 days. Since December 2022, they have been rigging Caesar's Slots more and more. Less fun, and more about keeping everyone poor so they have to buy tokens. I joined last year because it had loose slots, I could play and save credits. I got up to over 1 Trillion Credits. Since Feb 1, 2023, they killed all my favorite slots. 4 of them were my go-to's, when I am loosing bad, I always go to those 4 slots. Now they made those 4 sots eat tokens and rarly pay. Then the next week, about a dozen more went into eating mode. Then they up the minimum bets on challenges, and make the slots pay a lot less, sometimes you get a huge win. but then see 200 spins in a row till your next win, so does not matter. Lower the MAX BETS. Some were 600.000 million, some were 1.000.000 billion, Now most are 15 billion, 30 billion, or even higher. You don't even sell enough coins in your store to cover 1 single session of these bets! Why do they keep going up every few days? that really sucks. This is not bad luck, I completed all challenges daily for the last 6 months. Sometimes you have good days, others not, but it was always flexibleand fun, and if you loose that's your fault. For Instance, Queen of the South and so many more were great, paid well, did not make you spin 100 times to win 1 free spin that pays nothing, like it does now. Or how they claimed that Sherwood game was the highest paying slot for the week, now when you play it. nothing, it sucks, it just eats tokens. Just like dozens of other games that used to be fun, now act like this. Everyday for weeks I go there and spin 25 times. It Never does anything. So it was fun either way. People spend money there, so why trash the system, make games suck, and force people to buy tokens?

I have downloaded WSOP from Microsoft Store and have had so many problems with this APP running or staying open on my new computer. This app shuts off and stops working at least 20 times in one hour span, i have never had this much problems from anything else...except this corrupt download. I have contacted the Microsoft play store, Microsoft Canada, and now you the company who put this app out there. This has to be fixed or removed, i will also contact WSOP via email and phone to report this corrupt app.