Playtika
reviews and complaints

On the 25th August 22. I was playing and power hand was on where Spades flush was the better hand of Fh. I have contacted support number of time without them reading my email properly and no refund or sorry for what's obviously their fault how can you lose a bonus that's better than the other players hand. That's like saying 2 pair better than royal. They haven't stuck to their word or gaming rules. I have pictures to prove everything that I'm right and they are ignoring the fact it's a broke rigged bs app

On August 10th Playtika took 10 charges out of my account. After several conversations they agreed to refund the amount of $556.65. In the meantime I complained to my bank and they put a lock on my account so Playtika said the refund would not go thru. My bank gave me a new card and account number which I immediately sent to Playtika. Now they tell me they cannot refund to my new account, it has to be to the account the money was taken out of which is now impossible. I feel they have no intentions of this refund and are just playing a game. I have contacted a Lawyer and fully intent to pursue this. I have been playing this gave since 2012 and have never had problems. My Lawyer said to give them until the 20th of August and then we will start a suit.

I lost all my coins and my level status. This happened on August 13 2022 if I'm not mistaken. I've never had this happen. Screen took me down to level1. I play caesars numerous times a day. I would greatly appreciate my status and coins back. I really love this game. I'm not starting over from one. I don't know how much more information is needed. I've stated all in my complaint.

There is an offer to do a purchase and choose an albumcard. Because I am close, I purchased for 85 Euro's and choose the card I needed. The card didn't show up, but it was under investigation. So far so good you think. Today my lost chip was in my inbox. But not the card I have choosen so I emailed After contacting support, first of all they say the cards are dealth randomly. When I explained this was from purchase no more answer. Either I want my money back because I didn't get what I've paid for or I want the card I payed for. Support needs to learn that not every problem lays with the customer and give some respect to an complain.

Daniela

I had completed the requirements necessary to receive the final ring. I was credited the money, the ring bar disappeared and I never got the ring changed on my avatar. I sent screen shots, updated my Lenovo tablet and complied with all suggestions to fix. I believe the error is from a glitch on their end. There is nothing I can do on my own to remedy.

Why? I was at Master level. Now I can’t access my account. I’ve been playing for years and purchase regularly. I just went to sign in one day and got the message my account was disabled.

I have tried repeatedly to send a photo of the message (only 3 MB) but it will not take.

The number in desired income is the “code” that’s shown.

My name is Anita Webster “Pokerhantas” user name. My email was hacked and I had to change my FB account, I logged in via FB.

was playing game it quit playing after a win took all coins amount 131,000,000.000.000 make me by more coins or not play bought more game does not play right takes coins can not get into albums and will not open i hope some one helps me with this . i am 75 and bed ridden. this is how i spend my days. i am a vet of veit nam and would like help house of fun games i like and wish to keep playing this started 3 days ago and is still doing same thing i have been playing a long time please help restore coins fix game so i can play,thank you K.[protected]@gmail.com.

Yesterday July 10th u told poker heat that I lost a lot of chips to bots. Millions. I got a response this morning which I saved, stating that bots ate playing to help the Flo of the game. So that means what. I am competing for points with a computer who can play all day. I play poker heat to play against people. That doesn't seem fair at all. Those in the legend challenge bots or people.

I made a purchase on 28/06/22 with a promo of buy special deal get 50% off lucky spin wild i made my purchase and lucky spin never turned up ive taken all screenshots went to support told me there investigating today i got a pop up saying sorry you didnt get your lucky spin heres some coins as compensation 67 billion coins my purchase was 6 times that amount multiplied on wild lucky spin would of been alot more then that i wouldnt of purchased if it wouldnt of been for the deal they was advertising and seeing as they havent really tried to resolve it only with a insulting amount i want to complain for false advertising

www.Playtika.com

Ok, facebook & google is full of hackers

Playtika is on facebook and google! Gamer unite and others hackers. It’s free games and you don’t have to pay. But games are not twisted your arms to make you pay.. We all know we get the urges to buy more coins right? Like bingo blitz this game stinks and it full of beggars wanted help so they don’t have to play the game like gamers unite hackers.. Bingo blitz plus is no better they want your money.. Lol, for goodness sake?! Don’t use your credits or debit on the games and you’re not going to win all the times. It’s a waste of money. Use your money to pays bills not these games. Behind all these apps is people who created games got the knowledge from god to make their brains useful.. And they did not twist your arms to make you pay..

Have been trying to send email to slotomania customer support since 19-5-22 but all I get in return is a notice stating: site not monitored at moment. This is not good practice and very unprofessional.

Here is what am trying to email:

Hi Ethan,

Stop treating me like I am stupid, as all games are chance which everyone is aware of and it is all luck and what you spend per spin.

BUT,

Do not appreciate dishonesty and B.S. or being ripped off refer to INC20408844 issue and everything is posted on lots of websites like ripoff.com, trustpilot.com, etc.

Oh,

and your company needs to be honourable and pay me my massive win $499,500,500,999,555.

As when you go shopping at a supermarket and they scan item and price comes up incorrectly they do not say you cannot have it, they are extremely APOLOGETIC and HONOURABLE and give you item/s for 'FREE' in good faith that you will not be negative about their supermarket and you will keep coming back as a 'LOYAL' customer.

About time you changed your tactics and policy as there are loads of negativity against 'Slotomania' from unhappy customers and mine is just another.

And by the by 'WORD OF MOUTH IS A POWERFUL TOOL' it is used for positive and negative feedback and I have heard of companies going broke because of negativity.

Is this what Slotomania wants!

I make purchase of package for 4.99£ and didn’t receive coins. I contact with iTunes and slotomania support because from my bank account disappear 100£

Slotomania support says it’s iTunes fault because payment is on proces but iTunes says payment was done.

Support Playtika

you made a purchase with apple, that purchase was not confirmed with playtika yet

I cannot comment on the bingo blitz Facebook page or reply to a message, there is no button to contact them on messenger either. This happened within the last few days. I have not commented on the page for at least 6 months. I believe this is unfair and their is no explanation as to why I cannot comment or reply.

Date of incident is May 15, 2022 1:50pm was having trouble withhof always making me refresh. Austin told me to clear my cookies and now I cant get into the games at all. I have 14 billion points and I cant use them. can you please straighten this out for me? My email address is [protected]@frontiernet.net. I have no work ticket this just happened and I cant get into house of fun to get awork ticket

Well, I hope no one downloads this unsupported game as they do not honour massive win amounts of $499,500,500,999.500 of which I supplied them a photo of. Ticket no: INC20408844 dated 30-4-22. On 3-5-22 I was informed by Customer Support that issue had been resolved and that Tech Team would send me an email soon and to have patience! as of yesterday 9-5-22 had heard nothing so went to customer service once again to follow up. They responded (NOT Tech Team) that I would not be paid the above as was a visual pop-up not a win. I do not believe that because it would not have said: 'Congratulations you win $above in 10 free spins' - it would have said 'you could have won in 10 free spins $above.

I have tried to contact Bingo Blitz multiple times and all I get is an automated "we will be in contact with you as soon as possible" email. I have tried to message on Facebook and have posted on their Facebook timeline all with no results. They have charged me for Bingo Blitz Plus without my permission. I cannot find any receipt, nor any way to cancel this from happening again. I have followed every single step they have posted to figure this out and I do not know how they have charged me because I did not sign up for this feature. Absolutely terrible company. My only option is to call them on fraud and cancel my credit card which is a huge inconvenience to me and just not fair. This company should be held responsible for all of their scams.

June’s Journey is being turned into a gambling game, not what we signed up for. Bushes used to yield diamonds, now you spend coins to gift a bush that will give lower value than the coins spent. Long time players have teams set up with bush rotations that used to gift diamonds, now it’s a crap shoot what the bushes yield. Bushgate is real!

02.05.2022 i have had 20 million chips on my account in 10:30 am, two minutes later I log in to my poker heat app an all i have is 86 000 chips. I wrote to playtika resolution center but offcourse nothing happened.

I am a player from Germany, in game name ... ( 3 dots).

i sent an email to [protected]@playtika.com due to purchases been made without my consent by an underage person on the 15-4-22 total of £74.87 i asked for the account to be blocked and refunds to be done,ive had no reply,today 27-4-22 i see 3 more purchases done totaling £61.47 please block this account and refund all purchases from the 15-4-22 my name isnt even john which the account is using and nor are the payment cards been used

sean fitzpatrick

account id to be blocked [protected]

Contacted support so much i've been trying to explain what is the problem but all of them just kept on insisting that there's nothing wrong.

Please can someone who has a knowledge of how highlight mystery works please please im asking for that someone so you can understand what im trying to explain.

Im planning on quitinf sloto after 8-9yrs of playing. But i wanted to report this problem to the one that really knows that game!

2PHOTOS INSERTED TO SHOW YOU WHAT IS THE PROBLEM.

The second photo is an example to show yoy how that game booster plays(TAKE NOTE PAID SPIN)

Please please does this nothing wrong to you?!