MyPrepaidCenter.com
reviews and complaints

Received a prepaid $25 card thru boehringer ingelheim Heartgard after buying heart guard and nextgard products from my vet for my pet. Called number on back of visa prepaid card,[protected]. Person said he needed another visa credit card number that I owned to activate this prepaid card. Are you kidding me? Is this a scam? Why would I give a stranger my own credit card number? Told him it sounded fishy and not worth $25.00 gift card. So very disappointed. What can be done safely for me?

I received two $15 cards and have the numbers. The expiration dates, and the security codes. When I tried to use them, I was told I needed a 4-digit number, which I don’t have. I called the telephone number listed on the cards, but, as luck would have it, there was no option to talk to a real person! I hate dealing with precorded messages, because there was no option with which to resolve my issue.

Apparently the card numbers and security code Info is not enough to use the cards. I tried calling the number listed on the cards and listened to the recording. There was no option to talk to a real person at all. I need a four digit pen to use them.

I'm attempting to activate my card on your website and even though, I've carefully typed all the information as it appears on the card, multiple times, in 2 different devices. I always get the message "Your card activation failed. Please try again". Additionally, when I use the option "Add to Wallet" and type my number on the blank field I'm not receiving any message. Please assist ASAP.

I received a $100 rebate card from tires I purchased that only lasted 6 months. It expired 5/21 . After spending 45 minutes trying to get through to a person and being disconnected twice I was told it was expired and there was nothing they could do about it even if I contacted them in June of 2021. The money was removed from the card and the card was deactivated. The man told me is was procedure and I could not get my money and he has no idea what happens to the money. I asked him why there was an expiration date and he again said it is standard procedure. I feel this is a scam as I have had many prepaid cards with no expiration, or monthly fees to encourage me to use them or a longer period of time to use it. I just can't believe they can take the money and pocket what wasn't theirs. Not a great company to be using to manage tire companies rebates.

I got a prepaid card from a service I used years ago. Myprepaidcenter had text alerts so I signed up. In 2018. I have requested them to stop MANY MANY times and have had zero success and they continue to text me every month for years.

I received a $100 rebate card from Goodyear.com that only lasted 6 months. It expired 1/31/22. After 30 minutes of trying to navigate through their phone menus, I finally got to an actual person. By the way, don't use the number on the back of the card. Use the number on their website. Anyway, I was under the impression that after the card expires they would charge a monthly maintenance fee. No big deal. BUT NOPE! The man tells me that once the card expired, so did the funds?! That's a huge scam if I've seen as most prepaid debit cards last several years or at the very least have the monthly maintenance fee attached to it. I just can't believe Goodyear would use such a slimy business practice. Great way to lose customers.

Received 3 gift cards for $200 and two for $500. Added them to my Apple Pay. When I tried to make a purchase for $1800+ on 3/14 and 3/15 about 8 pm. and 3/18 at noon, transactions were declined. Prepaid people told me the purchase has to be for the exact amount of the gift cards. Since when do you buy a product for $200 and $500 to the penny? I was told they would mail me 3 plastic cards but then after receiving those, I would have to call them back to send me 1 card with a combined $1200. Very dissatisfied with this service. Nowhere does it say the cards have to be used to exact dollar amount.

Received notification of my virtual card retrieval of $18.90 on January 7th 2022 from a "Bought Milk Class Action settlement". Hit the "retrieve my payment button"which brought me to the prepaid Center at that time I noted all the pertinent information such as card number expiration and 3 digit code in my "book" for future reference. In March 2022 I tried to use that card by transferring to Google Wallet when that didn't work I tried to manually type in the card. That also didn't work. On March 8th 4:46 p.m. I called the number on the virtual MasterCard and talked with Kevin he told me the card had been compromised, he apologized and stated that mastercard would issue a new card and send me an email within 24 to 48 hours. I never received the email or the card. On March 14th 11:48 a.m. called MasterCard again got another agent he said the same thing to me that my card had been compromised and again I was told another card would be issued and I would receive an email within 24 to 48 hours. Today is March 18th I have received nothing from MasterCard I still cannot use my virtual card of $18.90 which was awarded to me by the "Bought Milk Class Action". I am disgusted by the actions of MasterCard I can't believe they just won't replace the card they say is compromised. IT IS ONLY $18.90. At this point I want to just give up I'm tired of dealing with this deliberate scamming, but now I'm angry ITS THE PRINCIPAL OF THE MATTER!

3/16/22 Tried to use this $10 rebate card at the Iron Mountain Walmart store and was unable to use it. It is a $10 rebate card from an oil change at Era Chevrolet in Norway, MI. It expires 07/22.

The rebate was for ACDelco Cabin Air Filter purchased 12/30/2021 from Era Chevrolet,Inc. Norway, MI. Part #[protected]. I received the rebate card and activated it by phone. Tried to use it at Walmart in Iron Mountain on 3/16/22 and it was denied.

i appreciate the gift card, however I never heard of 99% of the stores, let alone there were only 2 stores in my area that I recognized. I used it at CVS, but their prices are so much higher than i.e. Target.

In the future please make the gift cards universal.

I also had a hard time looking for the stores where the card could be used.

I hope you will take my comments into consideration.

Thank you

I do not want all these offers just activate my refund card I am not giving out my personal information. I made the purchase could not use the wipes because they were on recall so I lost all my money now I want to activate my rebate card without all these offers that I DO NOT WANT!

I received a free gift card from Delta. I followed the instructions to active my card and create an account, I activated the card but I couldn't login to the account afterwards to view the balance/transactions. I tried for an hour and clicked "forgot password" numerous times but never received the email to reset my password. Finally I decided to "sign up" again, thinking my original account must not have gone through. But when I signed up I couldn't link the card to the account. The only way to add a card was to activate it but I kept getting an error message probably because it was already activated. So now I have an account for no reason, still unable to view the card information. And like someone else mentioned their customer service is nonexistent.

good morning

i actually tried many times since yesterday to get in the link of the prepaidcardcenter website but i can not get in the website, is there any errors

thanks alot

Says the expiration date is wrong, (not sure how else to type 06/22) so maybe they should have given me an expiration date that works. (?) I HATE it when something so EASY, gets difficult and I get calling isn't hard but a 1 step process should be ONE step, imo! (Maybe more cause I haven't even called yet.)

I have 2 prepaid cards that have expired and I cannot get the website to work on getting new cards. One is [protected] 11/19. Second one is [protected]/20. These got lost in the shuffle of moving and just found them.

These were given as a gift for my volunteer work with the school.

Please help me with getting new cards.

Thanks,

Suzy P

I need help to access funds in expired prepaid card. The card expired on 01/22 and there is no way to renew the card on the website itself nor through the number listed on the website and on the card. It is a $100 card and I have not activated nor used the card at all so I need someone from the company to contact me soon because there is the monthly maintenance fee and there is no way to contact the actual card company and speak to a real life person on how to solve this problem. PLEASE ADVISE ON HOW TO GO ABOUT THIS PROBLEM.

I received my Visa card through Lens .com. After receiving it and activating it through the phone number listed on the card [protected]) it does not work! I have tried multiple time to activate it but to no avail. There is no customer service ! I think this site is nothing more but a SCAM.

Hello Mastercard team,

Can you please assist in checking why I am unable to access and use my virtual mastercard. It was not also save on my wallet in my account to myprepaid center so I am not able to check what happens to the balance.

I tried using it in Zalora ph but the payment did not push through the order was cancelled, I also tried using it in LAZADA app but same thing, the payment did not push through and it got cancelled. I was advised by the online store to inquire the issue with card issuer. (refer to attached file)

In my previous virtual card I was able to purchase in Lazada app how come I tried it two days ago then earlier today still doesn't work. It can't be link to the app either. (shows on the attached file)

What seems to be the issue? I am living in the Philippines and this was part of the reward issued to me by my company so the balance is quite small but still can be use to purchase small stuff. You may update me in my registered email address in my prepaid center.

I look forward to resolution on this matter.

Thank you.

Best regards,

Jacqueline

It is impossible to get an agent to answer why my card is not working. The automated system keeps going in circles and they are trying very hard that people cannot use these cards so they can keep the money.