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MyPrepaidCenter.com review: Prepaid cards through Awardco 1

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12:23 am EDT
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My company recently incorporated Awardco as a way for employees to give each other points for different things. One point in Awardco is equivalent to $1 on a prepaid card, offering through My Prepaid Center (https://www.myprepaidcenter.com).

However, it has not taken long at all for issues to occur with these cards. Once I redeemed my Awardco points for a $112 prepaid card, I attempted to enter the card into my Amazon account. It came back with an error message. The card expired and I lost the $112.

I took out a second card for $121. Through Awardco, the process is to go to your orders and click the activation link. It gives you an activation code, which you then enter into a field on www.myprepaidcenter.com. This brings you to a page with a QR code which prompts you download a specific wallet app.

I did this and saw the card added in the app. This was in the morning. The app does not allow for screenshots, however, I had heard from my coworker that her card disappeared shortly after she had added it to the same app. So, I wrote down the details of the card. Sure enough, this evening I go to access the card in the wallet app and it has vanished. The code provided by the activation link will not work a second time. Having documented the card details, I went directly to the My Prepaid Center website and entered them. It told me the card does not exist. I created an account and looked under "My cards," but it is not there. I clicked "Add a card" and entered the details — it tells me the card does not exist. So I go to a separate wallet app and enter the card details there — it says the card does not exist. I go to an e-commerce site and try adding the card there — it tells me the same thing: the card does not exist.

I am convinced that this is a scam. I do not know where that money is going but it certainly is not useable by me. I will be notifying my company's HR, as I'm sure they are not aware of this.

Claimed loss: $233

Desired outcome: Refund of $233.

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Blackhawk Network Holdings
Jun 30, 2024 6:52 pm EDT

Rphintze, thank you for bringing this to our attention. We apologize for any inconvenience you've experienced. Our team is committed to resolving the issue promptly. We've already sent an email requesting further details based on the information you provided. Please rest assured that we are working diligently to ensure a smoother experience for you. Thank you for your patience.

Jose G.

Myprepaidcenter.com

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    State Highway 121 BYP, Suite 20, Lewisville, Texas, 75067, United States
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MyPrepaidCenter.com is ranked 12 among 104 companies in the Credit Cards category