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First Premier Bank Customer Care Service

601 S. Minnesota Ave.
Sioux Falls
South Dakota
United States - 57104

Customer Support Phone Numbers

(605) 357-3000 5 2
First PREMIER Bank and PREMIER Bankcard are sister organizations under the holding company United National Corporation (UNC) yet they operate independently. First PREMIER Bank’s roots are in community banking and has experienced solid growth at the national level with many of the products and services we provide.

First Premier Bank Complaints & Reviews

First Premier Bank / service

Mame11 on Jul 29, 2017
I m very disappointed on the behavior of a supervisor, I have 2 card, and I see tht 1 of cc was charge monthly for a credit protection, the supervisor Juliane was very rude and disrespectful toward me . I dnt know how she got tht position, but they need to review her . It a shame . . I wa...

First Premier Bank / credit card

Douglas Harris on Jul 19, 2017
I have 2 accounts with first premier bank, over 2 years and never been late on either account. I went online as I have from day one to process my payment. For some reason your system did not process the payment. I called to see why, so I process a $52 payment which is my normal monthly...

First Premier Bank / loan account

Mandi Jacobsz on May 28, 2017
Good day I did an application in South Africa for an account. The agent here Bryan said that it is approved for R550 000 But they want R1500 I have paid that and then they wanted R3000 I have paid that aswell now they want R5230 more Now I am warried. Is all of this legid? Please contact me...

First Premier Bank / they owe me $200.00

averychris on Dec 28, 2016
On june 1, 2015 someone had call in to first premier bank and gave my information to and they took the $200.00 off my card and on July 14, 2016 of this year they kept the 200.00 and payed the card off and i got a letter in the mail yesterday saying i was not responsible for the account...

First Premier Bank / unauthorized credit card "application" scam

JJJ TTT on Nov 18, 2016
On Nov. 14, 2016, I received an email from First Premier Bank in Sioux Falls, SD, thanking me for submitting an application for a credit card and congratulating me for qualifying for the card. Big problem, however, is that I never applied for any such credit card. Apparently they opened a...

First Premier Bank / late charges

what the fk on Sep 14, 2016
I have paid early every month. I have bank statements to back me up. they called me the 1st time august 18th to say my payment was late. I told them that I paid it that I like to try to pay my bills early. the guy told me that there were 2 payments in july. I told him that one of the...

First Premier Bank / credit card division

Reviewer57311 on Feb 20, 2016
I have an account with this company. While my credit card had an outstanding balance on it I tried to cancel the card because of disputes on the balance. I was not allowed to. BUT during this time, they opened another account under my name WITHOUT my authorization. I called to get...

First Premier Bank Credit Card / rip off/ fees attached caused my balance to go over the limit

annoyed cosumer on Oct 9, 2012
I am complaining against the company for filing my account to the credit reporting agency, and I had missed one payment at the time. The collector for the account called, and I spoke to her and told her that I would not pay for all the fees, that have been attached causing my account to go...

Angela Marie Williams / unaurthorize charges to my credit card

AAngiewil on Aug 15, 2012
I recieved a bill from first Premier bank, i was charged For Unaurthorized fee of 29.95, on My billing statement, i called into customer service, they informed me too Contact fruad department, because they see the last diget of my credit card, is the same, but they see were it's not...

First Premier Bank / this sort of backstabbing is unacceptable and fraudulent not to mention criminal and 180 degrees wrong

Gemena on Mar 11, 2012
I was making an effort to pay off a credit card balance earlier this year when my house was destroyed and both of my vehicles were totaled in a devastating EF5 tornado that demolished large swathes of real estate in Joplin MO on 22 May. I just received a notice that told me that my account...

First Premier Bank / late fees when payment is paid on time

Evansandsons on Jan 22, 2012
I pay my account every month on time- but when I looked at my statements this month I had a late fee. Called them and resolved it. I then called 2 days later to make a payment on my specified due date- they informed me it would be late unless I paid an additional 11 dollars because it wa...

First Premier Bank / false statements attempt to defraud

false statements on Oct 11, 2011
After paying minimum payment due $36.00 a first premier bank employee calls me stating they have not recieved my payment-that late charges-bank fees-card fees are added and demand payment. The payment was within there system, and there custody this was verified by the banks automated phone...

First Premier Bank Credit Card / scam

Durdana on Aug 29, 2011
Scammers! Besides overcharging you for every service that is supposed to be free, they purposely drag their feet when you dispute some charges and then they refuse to help you, stating that it is too late to overturn the charges, blaming postal office for their mistakes. Plus they keep hanging up on you when you try to cancel the card

First Premier Bank / rip off

Eric on Jun 20, 2011
First Premier Bank claims I owe it close to $400 in membership and assorted fees even though I'd cut up my two First Premier bank credit cards, sent the cut-up cards back to the bank and had already paid off all of my minimum amounts due. First Premier Bank failed to do its market...

First Premier Bank / let direct tv use our credit card

Robert Perkins on Jun 4, 2011
Direct TV tried to use our credit card to pay off $33.16 that we owed them. We had already paid them so we called First Premier Bank to close that account but the said we were such good customers let them cancel the old card and issue a new one and we said ok. On 11/05/2010 they let Direct...

First Premier Bank / claims I owe them after account closure

Mondatay on May 29, 2011
First Premier Bank claims I owe it close to $400 in membership and assorted fees even though I'd cut up my two First Premier bank credit cards, sent the cut-up cards back to the bank and had already paid off all of my minimum amounts due. First Premier Bank failed to do its market...

First Premier Bank Credit Card / withdrew deposit after canceled cc application

LeRoiCR on Apr 14, 2011
I applied for a credit card from First Premier Bank on April 7, 2011. I changed my mind and called them April 8, 2011 to cancel the application and to stop the deposit withdrawal from my bank account. The representative on the phone told me the deposit was canceled and that I could call...

First Premier Bank / unlawful business practices

discretionplz on Apr 7, 2011
This company operates under the pretense of helping people re-build credit. I applied for the card and paid the $179 fee immediately. The first month they reported me 30 days late. I paid another fee immediately, though I had not used the card. Things went well for 3 months after that and...

First Premier Bank / scam

Allison L. on Mar 7, 2011
I am a recipient of a First Premier Bank Card. I once had poor credit due to medical bills, and when I became a parent and went back to school, I knew I needed to get my credit back on track. I paid off all my debt, but my credit score wasn't moving up. So, like most in my position, I...

First Premier Bank / federal offense - selling customer information inlucding ssn

UseryIsBadMkay on Feb 9, 2011
I had a two credit cards with 1st Premier Bank about 10 years ago to help build my credit up, which I decided to pay off and close due to the fact that the interest charges would never go away even if I paid my full balance before the due dates. Anyway, I left both accounts paid off and in...

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