I got a reward card with $50 value from a S&W rebate program. It got declined either as a credit card and debit card. I then reset the pin and tried twice, each time, got "incorrect pin" error. I am 100% sure I have the pin number right as I had written down the pin on the card with a marker. The MyPrepaidCenter.com website does not provide any helpful information and the phone number listed on the card reaches a voice recording on each and every menu choice and never a human representative. Even without being able to charge the card, the the card balance is down to zero and I am not able to find out who and how the money is stolen. A voice recording suggests I work with the merchant but the merchant says she cannot see anything beyond a "decline" message. I believe the merchant is right. The conclusion, this card belongs to a fraudulent business. Whoever read this message should stay away from it.
Claimed loss: $50
Desired outcome: restore the balance to the card and let me spend the balance.
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What you've experienced with MyPrepaidCenter.com is absolutely outrageous. You received a $50 reward card from a S&W rebate program, only to find it unusable. The fact that it gets declined and the pin reset process fails despite your best efforts is beyond frustrating. And then, to add insult to injury, you can't reach a human representative for help.
The website and phone support are completely unhelpful, and your balance mysteriously dropping to zero without any clear transactions is highly suspicious. This kind of experience reeks of fraudulent activity. You deserve better than this runaround. Make sure your story is heard and demand accountability. Stay strong, and keep fighting for your rights. Don't let them get away with this deception.
Mark, thank you for bringing this to our attention. We apologize for any inconvenience you've experienced. Our team is committed to resolving the issue promptly. We've already sent an email requesting further details based on the information you provided. Please rest assured that we are working diligently to ensure a smoother experience for you. Thank you for your patience.
Jose G.
Myprepaidcenter.com
My Prepaid Center: THIS IS FRAUD... whether you have been notified of a WIN in a consumer class action law suit settled by Kroll or any other pretend settlement entitiy. Once your contact info has been obtained from the prosecuting law firm and you are referred to My Prepaid Center for pretend access to you payment card (Visa, MasterCared, etc), you will never gain access to the account you register at their website.
Instead, you will begin a relentless cycle of obstructions like User Name not recognized, Password recognized, then replacement Password not recognized, then GO Back to your first email notification for the Activate link or Redeem link... but that's useless also. Some entity somewhere is hoarding a vast amount of settlement funds, which none of us will rightfully access in our own names known to circuit courts. And those circuit courts will never become aware of that nor our withheld settlements... withheld by 3rd parties known and unknown.
I activated my card and then looked at the stores they said it works at. I went to Bath and Body Works and my card took 3 swipes before it went through and it worked! I also got $2.44 returned to the card because it was a participating store that I spent almost $50 at and you get 5% back. I did not set up an account. I got my card from a heating company that I wanted to leave and they gave me the card as incentive to stay. I also thought the card was junk, but in this case, I was wrong.
Found an old $25 visa debit card that I received as a gift, I called the number on the back to see if I could get a replacement as it had expired. The card states on the front "funds do not expire". Card expired in 2022. They asked for my name, address and telephone number, which I provided. Then they asked me for a valid credit or debit card but would not explain why they needed that and I said I was not willing to provide it. I reminded them that the card stated that funds do not expire, how am I supposed to access the funds? They asked me for a new credit/debit card number 5 times and I kept answering no which they ignored so I left the call. I went online, I already had a profile but the website would not let me add the card and the FAQ offered no assistance.