McDonald's — smoke house burger, waiting time and service

Thie service at McDonald's on Limonite and Hamner in Eastvale sucks. This is the only McDonald's near our neighborhood, and there is always an issue.Today I purchased two smokehouse burger meals, one single and one double. Why was I charged the same amount for both. The food was cold,
my drinks was not labeled. Food was messing from my order. It's a two lane drive thru, I watched 3 cars order before me and I was there first .