McDonald's

For the past several days to about a week at my local McDonald's the service and wait time at the drive through has been outrageously long. So long that people who order food drive off because they do not want to wait. By the time I received my food I waited over 30 minuets and it was cold not hot. The fries were stale. And the employees working were also really rude. The service has been awful and i do not think I will be going back anytime soon.

I deliver food for McDonalds from Uber Eats. I was ignored when picking up an order based on me being white and staff was black. Food Bagger, after i had waited 5 mins, asked who was Uber. He already knew i was for different reasons. 5 more mins, i asked to speak to manager, and was verbally disrespected afterwards. District manager told me she dont care it was her last day. I was only person waiting at counter this entire time. 1 customer came in right before i left. No one during the 12 plus mins i was there ever tried to get me my order. I said im not going to be discriminated against and will never be back. 2 of them said"Good"

I'm living in san diego Point Loma area. I always order Big Mac just a burger with no salt on my patties for my low sodium diet. Yesterday, I stopped by my nearest Macdonald as usual at 3805 Midway Dr at around 8:30pm in order to have my favorite burger Big Mac. After I was done ordering, I couldn't hear the cashier if she was asking me to come to first window and second window. When I arrived at the first window, the black women with pink fingernails was totally ignoring me, taking care of other customer's order. So I thought that the second window would take care of my order so I pulled my car further and paid there for my order. later at home, I checked my bag and my burger's order has been changed to no Pickle, even though on the order screen it was correct. I was very embarrassed because I felt like the black women twisted my ordered in a way that she want so that she probably wouldn't have to make new product for me. Furthermore, I felt like the black woman was trying to intentionally switch my order to the product of inferior quality because she may have thought that I ignored her at the first window. I will not ever go to this location again because I now know Mac Donald is not serving equality to public.

The McDonald's restaurant on Memorial Drive, Springfield Tn, had my business every day but a few days ago they lost my business by the way they treated me when I got tired of being ignored while waiting for a Tropic Twist Slushie.
I ordered a Sweet tea, a cheeseburger and a Slushie. They had my tea and cheeseburger by the time I got to the window but the slushie wasn't ready. They asked me to pull forward and wait and they would have an employee bring it out to me. I pulled up and watched a long line of cars get their orders given to them and still no slushie for me. Eight minutes after I had moved forward I decided I would walk back to the window and see what was holding up something as simple as a slushie. When I got to the window employees were standing around talking and laughing and still no slushie. I asked what the problem was and a man said "she is making it now." So I walked back to my car and another three minutes went by and I got nothing. As i began to go back to the window an employee came out the door and without any apology concerning my waiting time i was just handed a tiny slushie which clearly was not a normal slushie like I had been getting every day for a week.
This slushie was mad with regular drink ice instead of with shaved ice and there was only enough orange/tropic juice to give the drink color because there wasn't enough to taste it. This was not a slushie and I don't think they should have treated me rudely because I drive a taxi and can't afford to be held up and then given a below standard product and service.

We went to McDonald's on lake Ave in Ashtabula like we do almost every day we got two happy meals and two mcdobels and two large cokes needless to say the burgers wear a straight mess the top bunk off both burgers off to the side most of our cheese stuck to the wrapper when we got home ))all the way across the city )we open the happy meals one was almost missing everything the other was missing a toy and The main course I tried calling the mc Donald's for well over an hour finally got a manager and after talking with her she wanted me to drive back down their and give me the main course not really what I wanted to hear at this point I would like a refund and I'm never eating at that McDonald's again

There have been times that I go up to this certain mcdonalds to see someone and I bring my son with me. My son is very well taken care of and does have a schedule. He is allowed to stay up once in a while especially when I cant sleep. I normally get my food to go thank God .

But tonight my son was throwing a small fit cuz I told him no. An employee rudely told me that my son needs to be in bed. Making me sound Like a bad mom.
Yes he came to apologize but I turned it down because I was offended. After I told him politely to go away and stop talking to me he kept lecturing how to raise my son. And would not stop.
He proceeded to tell me that there were complaints on me for going up there once in a while and bringing my son.

For one if there are complaints on a regular customer then they should be told. But I have not been told at all of these complaints that have been supposedly made.

This mcdonalds has some rude [censored] people. Alot of them just goof off and dont do anything. That store is normally disgusting. Dont get me wrong it has been clean a little lately but there are roaches out in the lobby. This store has had many complaints but the managers do nothing about them to fix the complaints.

There are some nice people there as well. But this one employee DID NOT have to be rude and tell me how to raise my child or give me a lecture about it. He is always rude anyways but tonight iced the cake for me.

The girl in the drive thru window her name is shatevia gave my 3 year old daughter the middle finger I don't appreciate it at all I spoke with the Hispanic manager lady she did not care I don't feel happy with the service I received today I would never go back there I will tell all my family and friends to never go back there until something is done The McDonald's on Lakeview Parkway and Rowlett Road in Rowlett Texas

I have been coming to this location for years(615 York Street Burlington NJ), and I WILL NEVER VISIT AGAIN. On July 22nd 2018, at exactly 12pm, I was rewarding my kids. Came to the drive through, and the person never acknowledge me. I gave it about 1 min, then I said hheellloooo. Then a man came back and said "I am with a customer" I replied" why didn't you say that". The rude man told me" you should take your [censored] home and cook". So is this how you treat your customers now? I said I need to speak to the manager, he said he was the manager. Even worse. I will never visit this location again. The man was a black man, with a blue shirt. If this is your Manager, shame on him and bad look for this McDonald's location.

The employees were outside playing in the parking lot. No one inside to take my order. Other employees inside were not doing anything but horseplaying. This has happened more than once. I have called the corporate number and for nearly 10 minutes (even as I am typing this) I have been on hold listening to jazz music. I saw the women with the headset on her head, in the parking lot leaning in a vehicle and having some guy get out the vehicle, grab her by the waist, lift her up as she giggles when I made the 2nd drive around to the drive-thru area. Are you guys serious?

I was at McDonald in dothan Alabama and I had a coupon for any sandwich for a dollar and the woman at the drive through told me she can scan it twice and after she did that it didn't go through and then told me to close the app and I did then I clicked on the app and the coupon was gone and told me that she cant do nothing about it and she was acting nasty towards me.

I ordered 4 medium soft drinks. I was charged $1.69 each. I asked 3 different people if they were supposed to be $1 each. I was told "I don't know" by 2 workers and totally ignored by 3rd worker. Not the money that I'm concerned with, but lack of service or knowledge of employees. Store no. 26636 in Orange Beach, Al. 36561. Phone [protected]. Called phone. Never had anyone to answer. Only recording.

I am a regular customer at the McDonald's on Riverdale Rd in College Park, GA as I live in the neighborhood behind it. Normally I come to this location everyday and get cookies. I have never written a complaint anywhere and I am 31 years old. Let me start with something good... The staff overall is very pleasant and nice... One manager in particular, Lawrence is my absolute favorite person ever, he has never been rude even when he could have been and he always accommodates and tries to make customers happy. He also always has a fabulous attitude and demeanor about him. So pleasant and professional. Today I came in and ordered my pack of 3 cookies at the kiosk and brought my ticket and money to the register and waited patiently. He girl working the register finally walked over and stood at the register opposite of the one I was at. She didn't say a word to me just stood there so I looked over to make sure she was supposed to be working the cash register and not just up there and when I realized I said "oh I'm sorry, I thought you were working this register", proceeded to pick up my $1.08 in change and the receipt from my kiosk order and walked over to her register. She still hasn't so much as looked at me, so I place the receipt and change on the counter right in front of her because she didn't have her hand out or anything. She continues to look straight ahead ignored me and when I started walking away asked me (finally) "am I going to put the money in her hand?" ... I walked away from her at that point because I've had a really rough day and didn't want to blow up at her. I am still sitting and waiting on my three chocolate chip cookies, it's been about thirty minutes now and I already asked two or three people here about them. I don't know if my order was actually ever even processed but they have my money and my order and I will continue to wait.

Go to Potsdam McDonald's order 6 piece chicken nugget happy meal, two crispy chicken bacon ranch salads, large unsweetened tea, and a fish filet! Get a 4 piece, no tea, and only one salad has bacon! Thank God the kid at the window actually gave us the tea, then get to park to find no bacon and a 4 piece! The salads make me the most mad, the girl specifically asked two of the same salads! The slips even said the same!

I went to the Coram, New york McDonald's store located on middle country rd. 2 sandwiches and a large fry was missing from my order. I told the manger and was told it was put in the order.i wouldn't lie and felt horribly embarrassed. The food i did recieve was cold. The members of the team are young & very immature. I usually go 3 times a week. They're playing and rude. Last week tge meat was missing off my big mac. The last 5 visit something always wrong or missing. I don't think i will be visiting that location again.

Ordered two Filet o Fish meals at Mcdonalds#4152, when I realized both sandwiches did not have a full slice of cheese on the sandwich.When I went to the counter to inform the manager on duty, she informed me that they slice the cheese in half now.I informed her why if at all the other locations give u the full slice and the picture on the order screen, shows the full slice of cheese on the sandwich as well.She stated she couldnt help me with the issue, I left very disappointed in the service and lack of customer satisfaction.

I waited in a 2 lane drive through for twenty minutes with only 5 cars total in front of me. When it was supposed to be my turn, the employee took the order of the other lane before me. Even though it was my turn. There was absolutely no reason for it to have taken as long as it did. Then to skip me when it was finally my turn. This is a problem EVERY time I have ever been to this restaurant in the last 10 years.

On 7/20/18 I entered the restaurant about 6:35, 3 people ahead of me had given there orders after about 15 minutes they received there order at this time know still hadn't taken my order. Being a regular customer I've notice this same manager is never in control of the crew and always talking down to them like its a show. Being a manager myself this person should not be managing anything. Two people in behind me after standing there alittle while longer I walked out and know one never asked me what I wanted

I admit that I was wrong, and even apologized for what I did, but here it goes. Me and this male coworker got into an argument. I was so angry that I told the management team that he was touching me inappropriately. But they wanted to get the police involved. I then made a confession based on two reasons. I felt bad for making false claims against him. Two I was afraid that the police would find out they were lies. I even apologized to him after the confession, but I was fired anyway even though I admitted that I lied about him because I was angry at him. I think since I was brave enough to confessing to the right thing that I should not have been fired. Please be understanding, as this is the first job I had. I am a single mother of three and need the job and the money. If i don't get the job and a steady paycheck my ex husband will have full custody of the children . I hate his guts and do not want that to happen.

I purchased a chicken salad last year the made me sick to the stomach. I had a crippling stomach ache for 2 days. I purchased chicken salad from another mc donald's and the same thing happened, so I quit ordering this product. I just read an article that exposes the fact that your business was serving salad leaves that were tainted with feces. I am disgusted to learn that I was ill because of ingesting feces. I am so upset with this company because on the McDonald's boasts to use quality ingredients.

We stopped in at McDonald's at 19700 Highway 41 North for lunch on July 21st. They were totally out of Coca Cola. How does this happen? We ended up going next door to Arby's because we had been working all morning & were really wanting a cold Coca Cola. Ended up costing us twice what we would have spent at McDonalds & the food wasn't nearly as good. But they had Coca Cola!