Menu
McDonald's

McDonald's review: Manager Karina

D
Author of the review
12:56 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

The manager Karina at the Cairo, NY location seems very inept and inexperienced. First, I ordered 2 bagel sandwiches using the "Buy One, Get One" receipt coupon. Upon receiving the receipt for this order, the receipt was completely illegible. You could not even read the order number. I asked for a manager. Karina, with no name tag, I had to ask for her name, comes and I explained the fact that my receipt was unreadable. She retreats to the rear of the restaurant to obtain a legible receipt. Meanwhile 2 other patrons received their unreadable receipts, stating it does not show what was charged to their respective credit cards. Karina returns with a somewhat more legible receipt and states to me "You were just in the Drive-Thru." I stated I was not and why would I be IN THE STORE if I was at the Drive Thru ? She retorts with, "You can only get one discount per day w/ the receipt coupon. Evidently, she is Making Up The RULES to her liking. If I wanted to use 10 Receipt Coupons for 10 Individual Orders, I could. There is Nothing stated on the Receipt Coupon indicating a Limit on Orders. I found her very Condescending to say the least.

Desired outcome: I would like an Apology from this employee.

0 comments
Add a comment