I ordered the #9- 2 cheeseburgers, fry and dr. Pepper. It is 7:55 pm when I pay for my order and 19 degrees outside. My heat doesn’t work well in my car and I am sitting in this line for over 20 minutes. I finally make it to the window and sit for 15 minutes. By the time the girl comes to the window, she has the wrong order and I tell which order was mine and give her my receipt, which she doesn’t give back. She finally hands me my order and it is all cold and my drink barely has any ice in it. Which tells you how long that my order had been ready and sitting there getting cold and ice already melted in the cup. By the time I get my meal it is 8:22 pm. Did I mention how cold it is outside? For a meal that almost costs $10, this location needs better employees and better service. This is a small town that is growing everyday with newcomers. This doesn’t fly over well here and it needs to be addressed. I know many people in this town and local leaders. They definitely will hear about this.
Desired outcome: Better employees and better service.
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