Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Fast Food Chains McDonald's
McDonald's

McDonald's review: McDonald’s is false advertising in there app

D
Author of the review
1:52 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On November 25, 2025 I decided to go to my local McDonald’s and place my orders through the McDonald’s App for Pickup since it’s way more cheaper due to all the deals that McDonald’s allow you to use for pickup orders only which is better than ordering it for delivery since McDonald’s rarely have deals for delivery orders. So as I was in the process of placing the orders I keep receiving a technical error in the McDonald’s App (As Shown in the Picture) that’s not only canceling my orders and getting rid of my pickup only deal offers but Also forcing me to wait 15 minutes for every time I use a pickup only deal just for my orders to be cancelled and my pickup only deals to be erased off the McDonald’s App. (As Shown In the Picture) So As Soon my orders were cancelled, I received emails from McDonald’s claiming no worries any deal offers that was applied to these orders will be reapplied to my McDonald’s App (As Shown in the Picture) but that’s a lie because I was sitting in my local McDonald’s for over 3 hours and none of the pickup only deal offers reapplied back to my McDonald’s App. So at this point I was left with no choice but to spend a lot of money through the McDonald’s cashier instead of the App due to McDonald’s App False Advertisement then i walk out the McDonald’s while it was raining left very disappointed spending a lot of money on food that was cold, wet and not worth the price at all.

Desired outcome: I just want McDonald’s to give me a $100 McDonald’s Gift Card for the inconvenience.

Confidential Information Hidden: This section contains confidential information visible to verified McDonald's representatives only. If you are affiliated with McDonald's, please claim your business to access these details.

McDonald's - McDonald’s is false advertising in there app - Photo 1
McDonald's - McDonald’s is false advertising in there app - Photo 2
McDonald's - McDonald’s is false advertising in there app - Photo 3
View 0 more photos
More
Send message
Copy link
Report
0 comments
Add a comment

More McDonald's reviews & complaints

McDonald's - I got a food poisoning eating their food 160
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
McDonald's - Completely wrong order, had to return twice 64
McDonald's - Made my 15 year old daughter afraid of work 129
McDonald's - Why are your ordering diet coke? 100
McDonald's - refund policy 5
McDonald's - Manager and employees
McDonald's - Drive threw order taker and over function of facilitie.
McDonald's - the whole experience today 3
McDonald's - smoke house burger, waiting time and service
McDonald's - Poor management wrong order
View all McDonald's reviews and complaints

  1. McDonald's Contacts

  2. McDonald's phone numbers
    +1 (800) 244-6227
    Click up if you have successfully reached McDonald's by calling +1 (800) 244-6227 phone number 8 8 users reported that they have successfully reached McDonald's by calling +1 (800) 244-6227 phone number Click down if you have unsuccessfully reached McDonald's by calling +1 (800) 244-6227 phone number 5 5 users reported that they have UNsuccessfully reached McDonald's by calling +1 (800) 244-6227 phone number
    23%
    Confidence score
    United States
    +1 (888) 424-4622
    Click up if you have successfully reached McDonald's by calling +1 (888) 424-4622 phone number 0 0 users reported that they have successfully reached McDonald's by calling +1 (888) 424-4622 phone number Click down if you have unsuccessfully reached McDonald's by calling +1 (888) 424-4622 phone number 2 2 users reported that they have UNsuccessfully reached McDonald's by calling +1 (888) 424-4622 phone number
    Canada
    +44 370 524 4622
    Click up if you have successfully reached McDonald's by calling +44 370 524 4622 phone number 13 13 users reported that they have successfully reached McDonald's by calling +44 370 524 4622 phone number Click down if you have unsuccessfully reached McDonald's by calling +44 370 524 4622 phone number 10 10 users reported that they have UNsuccessfully reached McDonald's by calling +44 370 524 4622 phone number
    13%
    Confidence score
    United Kingdom
    +61 298 757 100
    Click up if you have successfully reached McDonald's by calling +61 298 757 100 phone number 13 13 users reported that they have successfully reached McDonald's by calling +61 298 757 100 phone number Click down if you have unsuccessfully reached McDonald's by calling +61 298 757 100 phone number 12 12 users reported that they have UNsuccessfully reached McDonald's by calling +61 298 757 100 phone number
    4%
    Confidence score
    Australia
    +64 800 539 4303
    Click up if you have successfully reached McDonald's by calling +64 800 539 4303 phone number 2 2 users reported that they have successfully reached McDonald's by calling +64 800 539 4303 phone number Click down if you have unsuccessfully reached McDonald's by calling +64 800 539 4303 phone number 7 7 users reported that they have UNsuccessfully reached McDonald's by calling +64 800 539 4303 phone number
    New Zealand
    +43 810 001 212
    Click up if you have successfully reached McDonald's by calling +43 810 001 212 phone number 5 5 users reported that they have successfully reached McDonald's by calling +43 810 001 212 phone number Click down if you have unsuccessfully reached McDonald's by calling +43 810 001 212 phone number 6 6 users reported that they have UNsuccessfully reached McDonald's by calling +43 810 001 212 phone number
    Austria
    +45 33 266 000
    Click up if you have successfully reached McDonald's by calling +45 33 266 000 phone number 2 2 users reported that they have successfully reached McDonald's by calling +45 33 266 000 phone number Click down if you have unsuccessfully reached McDonald's by calling +45 33 266 000 phone number 8 8 users reported that they have UNsuccessfully reached McDonald's by calling +45 33 266 000 phone number
    Denmark
    +33 130 486 000
    Click up if you have successfully reached McDonald's by calling +33 130 486 000 phone number 5 5 users reported that they have successfully reached McDonald's by calling +33 130 486 000 phone number Click down if you have unsuccessfully reached McDonald's by calling +33 130 486 000 phone number 10 10 users reported that they have UNsuccessfully reached McDonald's by calling +33 130 486 000 phone number
    France
    +49 897 859 4413
    Click up if you have successfully reached McDonald's by calling +49 897 859 4413 phone number 156 156 users reported that they have successfully reached McDonald's by calling +49 897 859 4413 phone number Click down if you have unsuccessfully reached McDonald's by calling +49 897 859 4413 phone number 5 5 users reported that they have UNsuccessfully reached McDonald's by calling +49 897 859 4413 phone number
    94%
    Confidence score
    Germany
    +353 15 138 181
    Click up if you have successfully reached McDonald's by calling +353 15 138 181 phone number 4 4 users reported that they have successfully reached McDonald's by calling +353 15 138 181 phone number Click down if you have unsuccessfully reached McDonald's by calling +353 15 138 181 phone number 4 4 users reported that they have UNsuccessfully reached McDonald's by calling +353 15 138 181 phone number
    Ireland
    +31 205 642 666
    Click up if you have successfully reached McDonald's by calling +31 205 642 666 phone number 0 0 users reported that they have successfully reached McDonald's by calling +31 205 642 666 phone number Click down if you have unsuccessfully reached McDonald's by calling +31 205 642 666 phone number 4 4 users reported that they have UNsuccessfully reached McDonald's by calling +31 205 642 666 phone number
    Netherlands
    +47 81 556 000
    Click up if you have successfully reached McDonald's by calling +47 81 556 000 phone number 1 1 users reported that they have successfully reached McDonald's by calling +47 81 556 000 phone number Click down if you have unsuccessfully reached McDonald's by calling +47 81 556 000 phone number 3 3 users reported that they have UNsuccessfully reached McDonald's by calling +47 81 556 000 phone number
    Norway
    +351 214 405 300
    Click up if you have successfully reached McDonald's by calling +351 214 405 300 phone number 1 1 users reported that they have successfully reached McDonald's by calling +351 214 405 300 phone number Click down if you have unsuccessfully reached McDonald's by calling +351 214 405 300 phone number 3 3 users reported that they have UNsuccessfully reached McDonald's by calling +351 214 405 300 phone number
    Portugal
    +34 917 547 890
    Click up if you have successfully reached McDonald's by calling +34 917 547 890 phone number 1 1 users reported that they have successfully reached McDonald's by calling +34 917 547 890 phone number Click down if you have unsuccessfully reached McDonald's by calling +34 917 547 890 phone number 4 4 users reported that they have UNsuccessfully reached McDonald's by calling +34 917 547 890 phone number
    Spain
    +41 216 311 200
    Click up if you have successfully reached McDonald's by calling +41 216 311 200 phone number 4 4 users reported that they have successfully reached McDonald's by calling +41 216 311 200 phone number Click down if you have unsuccessfully reached McDonald's by calling +41 216 311 200 phone number 3 3 users reported that they have UNsuccessfully reached McDonald's by calling +41 216 311 200 phone number
    14%
    Confidence score
    Switzerland
    +90 444 6262
    Click up if you have successfully reached McDonald's by calling +90 444 6262 phone number 3 3 users reported that they have successfully reached McDonald's by calling +90 444 6262 phone number Click down if you have unsuccessfully reached McDonald's by calling +90 444 6262 phone number 3 3 users reported that they have UNsuccessfully reached McDonald's by calling +90 444 6262 phone number
    Turkey
    +86 400 920 0205
    Click up if you have successfully reached McDonald's by calling +86 400 920 0205 phone number 2 2 users reported that they have successfully reached McDonald's by calling +86 400 920 0205 phone number Click down if you have unsuccessfully reached McDonald's by calling +86 400 920 0205 phone number 4 4 users reported that they have UNsuccessfully reached McDonald's by calling +86 400 920 0205 phone number
    China
    +852 28 807 300
    Click up if you have successfully reached McDonald's by calling +852 28 807 300 phone number 3 3 users reported that they have successfully reached McDonald's by calling +852 28 807 300 phone number Click down if you have unsuccessfully reached McDonald's by calling +852 28 807 300 phone number 4 4 users reported that they have UNsuccessfully reached McDonald's by calling +852 28 807 300 phone number
    Hong Kong
    +91 112 460 4047
    Click up if you have successfully reached McDonald's by calling +91 112 460 4047 phone number 8 8 users reported that they have successfully reached McDonald's by calling +91 112 460 4047 phone number Click down if you have unsuccessfully reached McDonald's by calling +91 112 460 4047 phone number 7 7 users reported that they have UNsuccessfully reached McDonald's by calling +91 112 460 4047 phone number
    7%
    Confidence score
    India
    +63 28 635 490
    Click up if you have successfully reached McDonald's by calling +63 28 635 490 phone number 2 2 users reported that they have successfully reached McDonald's by calling +63 28 635 490 phone number Click down if you have unsuccessfully reached McDonald's by calling +63 28 635 490 phone number 15 15 users reported that they have UNsuccessfully reached McDonald's by calling +63 28 635 490 phone number
    Philippines
    +27 860 000 040
    Click up if you have successfully reached McDonald's by calling +27 860 000 040 phone number 4 4 users reported that they have successfully reached McDonald's by calling +27 860 000 040 phone number Click down if you have unsuccessfully reached McDonald's by calling +27 860 000 040 phone number 40 40 users reported that they have UNsuccessfully reached McDonald's by calling +27 860 000 040 phone number
    South Africa
    +66 26 964 900
    Click up if you have successfully reached McDonald's by calling +66 26 964 900 phone number 2 2 users reported that they have successfully reached McDonald's by calling +66 26 964 900 phone number Click down if you have unsuccessfully reached McDonald's by calling +66 26 964 900 phone number 4 4 users reported that they have UNsuccessfully reached McDonald's by calling +66 26 964 900 phone number
    Thailand
    +1 (312) 291-9224
    Click up if you have successfully reached McDonald's by calling +1 (312) 291-9224 phone number 0 0 users reported that they have successfully reached McDonald's by calling +1 (312) 291-9224 phone number Click down if you have unsuccessfully reached McDonald's by calling +1 (312) 291-9224 phone number 0 0 users reported that they have UNsuccessfully reached McDonald's by calling +1 (312) 291-9224 phone number
    United States
    8800 707 4499
    Click up if you have successfully reached McDonald's by calling 8800 707 4499 phone number 25 25 users reported that they have successfully reached McDonald's by calling 8800 707 4499 phone number Click down if you have unsuccessfully reached McDonald's by calling 8800 707 4499 phone number 13 13 users reported that they have UNsuccessfully reached McDonald's by calling 8800 707 4499 phone number
    32%
    Confidence score
    Russia
    More phone numbers
  3. McDonald's emails
  4. McDonald's address
    110 N Carpenter St., Chicago, Illinois, 60607, United States
  5. McDonald's social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jan 26, 2026
  7. View all McDonald's contacts
McDonald's Category
McDonald's is ranked 1 among 58 companies in the Fast Food Chains category
#01 McDonald's McDonald's #02 Domino's Pizza Domino's Pizza #03 Taco Bell Taco Bell #04 Subway Subway #05 Papa John's Papa John's

Most discussed McDonald's complaints

Workers couldn't understand english
5
(opinions to this review)
 Customer service
2
(opinions to this review)
 Service and managements lack of respect
1
(opinions to this review)
 Pies
1
(opinions to this review)
 A simple double cheeseburger
1
(opinions to this review)
McDonald's Alternatives
Tim Hortons 3017 reviews Raising Cane's Chicken Fingers 18 reviews Pizza Hut 2959 reviews Boston Pizza International 126 reviews Dairy Queen 912 reviews