I'm a child of the 70-80's and remember the Maytag repairman VERY well! I confidently believed the advertising testimony that I was buying a superior product.
I purchased the Maytag 5.2 CU Washer & Dryer pair from Nebraska Furniture Mart on 1/23/2021 for our new home. It was delivered on 1/30/2021, we registered the machines on 2/8/21 and began using them in May 2021.
Almost immediately, we noticed issues with the washer, primarily that it would not fill or agitate correctly on certain cycles. We assumed the issue was user error as the equipment was rich with features.
Thankfully we purchased the extended warranty because on 2/26/22 the machine completely died and would not power back up. The repairman came on 3/8/22 and officially diagnosed the machine "A LEMON"!. Now it's mid May and we are still without a function washer. I paid $2,076 for a pair of machines that didn't last 1 year. Unfortunately, no vodka came with that lemon. Now I'm looking for a basic, used washer to replace my very expensive dead machine.
Desired outcome: I want a new machine that will wash my clothes
The complaint has been investigated and resolved to the customer's satisfaction.