Register Sign in
FILE A COMPLAINT
Appliances Wolfgang Puck Worldwide
Wolfgang Puck Worldwide Logo

Wolfgang Puck Worldwide

51 Complaints
File a complaint

Having problems with Wolfgang Puck Worldwide?

File a complaint and get it resolved. It’s quick, effective and absolutely free!
Proudly resolving consumer concerns since 2004

Wolfgang Puck Worldwide Customer Service Contacts

8687 Melrose Ave.
West Hollywood, California
United States - 90069-5794

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Wolfgang Puck Worldwide Customer Service. Initial Wolfgang Puck Worldwide complaints should be directed to their team directly. You can find contact details for Wolfgang Puck Worldwide above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Wolfgang Puck Worldwide. Discuss the issues you have had with Wolfgang Puck Worldwide and work with their customer service team to find a resolution.

Wolfgang Puck Worldwide Complaints & Reviews

Wolfgang Puck Worldwide — Cafe collection

Several years ago I contacted Wolfgang Puck Company about the rivet cover on my Cafe Collection 9" pan blew of strewing hot oil out of the pan. I contacted Wolfgang Puck Company and got no response. The other day the cover on my Cafe Collection 2 quart pot did the same thing. This time it sent hot oil back on me. I have pictures of both the pan and pot, plus pictures of the burn on my chest. If I do not hear back on this my next step is to our State Attorney, Better Business Bureau and to our local consumer complaint TV station.

Read full review →Hide full review
Comment Guidelines

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    Oct 25, 2020

    Wolfgang Puck Worldwide — Lid shattered during cooking

    I was simmering my Sunday dinner for approximately 2 hours. I walked into kitchen and heard a pop. I thought...

    Read full review →
    Oct 19, 2020

    Wolfgang Puck Worldwide — Stainless steel cookware

    On October 18th I prepared a special dinner in my favorite WGP stainless steel pot. After cooking I placed...

    Read full review →

    Wolfgang Puck Worldwide — 18 piece knife wood block set

    I have bought it at a retail store not sure which one it was its been a few years about 3 or 4 love the set a lot heard about the name and got good reviews on it so i thought i would try them was'nt really cheap i was hoping this set would last a good many years but I was upset the 4" paring knife tip broke i have been trying to get a replacement knife getting no wear very upset would think this company would stand bye there products i just want a replacement for it that is all am asking for not asking for a whole new set just one knife is all any answers would really thankful

    Read full review →Hide full review
    Comment Guidelines

    Add your opinion

      By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

      Wolfgang Puck Worldwide — Stainless cafe' collection

      We have 2 sets of Wolfgang puck Cafe' collection- 3 of the sauce pans have their handles literally come off in my hands - 2qt and the 3qt - the 2- 2qt did show signs that it was loosening but the 3qt did NOT show ANY signs of loosening. Standing at my sink I was holding the handle and the pot fell into the sink ... luckily it did not have hot liquid in it... After checking our other pans - we found that these rivets were totally discinergrating over time and our other pots are also showing signs of failing!!! Going to drill out and replace with stainless as that is what they should have been in the first place !!!So people beware!!!

      Read full review →Hide full review
      Comment Guidelines

      Add your opinion

        By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

        We are here to help

        • 16 years' experience in successful complaint resolution
        • Each complaint is handled individually by highly qualified experts
        • Honest and unbiased reviews
        • Last but not least, all our services are absolutely free

        Wolfgang Puck Worldwide — cafe collection food processor model# ccf p0010, 120 vac, 60 hz, by w. p appliances inc, sold by bed bath & beyond, asheville, nc

        Paid in full for this heavy appliance, thinking of better quality. My mother could not use it, so it stayed on the shelf for 1 year. During christmas, took it out of a package, plugged in, to make bread dough. Nothing happened. Green light showing, that the power does reach the switch. Called the store of purchase. Out of warranty. Showed it to an electrician. Maybe the capacitor is gone? Looking for the parts, no luck! Tried to call w. P appliances, wrong phone #! Why I bought this crap? Going in the trash, if I don't find the part! The last straw! I will never buy this or any products bearing "wolfgang puck". Very poorly run business.

        cafe collection food processor model# ccf p0010, 120 vac, 60 hz, by w. p appliances inc, sold by bed bath & beyond, asheville, nc

        Read full review →Hide full review
        Comment Guidelines

        Add your opinion

          By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

          Wolfgang Puck Worldwide — 600 mixer

          I bought a Wolfgang Puck 600 mixer in Sept 19th 2019. I opened it in April april 2020. There was no paddles or dough pusher. The company won't help me. I can not find any parts to get... Help!!!
          it was my wish to buy a good mixer and now I can't get anywhere with this matter or maker anything with it... Bought at StackCommerce.com. I don't know what to do...

          Read full review →Hide full review
          Comment Guidelines

          Add your opinion

            By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

            Sep 01, 2019

            Wolfgang Puck — Damage teapot handle

            I have a stainless steel tea kettle and I was pouring it into a cup yesterday. The handle snapped off and the...

            Read full review →

            Wolfgang Puck Worldwide — Small appliance stand up mixer

            Where can I find a Wolfgang Puck Bistro collection stand up countertop stand mixer Mixer head locking lever.
            Lever locking knob lever just broke do not know how to get it off the mixer. Have been looking for but cannot find replacement parts paid a lot of money for this mixer
            I get no help from Wolfgang Puck Bistro collection customer service line

            Read full review →Hide full review
            Comment Guidelines

            Add your opinion

              By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

              Wolfgang Puck Worldwide — Wolfgang puck organic chicken noodle

              Brought $30 worth of this soup and opened 2 cans to eat. They claim the chicken is free range... well maybe a little too free (they must have ran away). The 2 cans I literally found 3 tiny cube pieces of chicken, absolutely ridiculous. I'm almost tempted to return the rest because I have a feeling the others are the same. Shame on this company. Will not be purchasing ANY Wolfgang products again.

              Wolfgang puck organic chicken noodle

              Read full review and 1 response →Hide full review
              Comment Guidelines

              Add your opinion

                By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

                • Wp
                  WPuck Nov 27, 2019

                  Quit your whining. We will not take back the rest of your soups, the package has been opened and you are two of them. We are ob to your B.S.. Nobody promised you a whole damn chicken in each can! It's customers like you that make me so angry.

                  Reply
                  0 Votes

                Wolfgang Puck Worldwide — Wolfgang air fryer

                Called may 2nd  thur about numbers again third time now mentioning it to 3 reps was told someone would call me 3rd May fri again nobody called back and I called again on the 10th recieved email stating replacement basket will be received within the week now it's the 23rd maya still nothing called in again and told same thing it will be sent out and should receive it within the week

                Started in dec 2018 and now its may 2019
                Base defective pic to show how bad it had worn in 10/15 uses sent pictures via email to show defective items

                +[protected] called 47 times

                Always busy even display comes up Wolfgang puck tried for two months sent emails too

                Old Basket non stick coating peeling off with green scrubbing sponge when washing

                Basket handle broken on new one

                Base screws on inside area water leaks out of new base filled it with water to soak left it on the counter when came back found a flooded counter and floor and heat also escapes from screws and the front gets really hot

                Time selection display just wipes off with damp cloth or just by rubbing your finger on it
                Same with temperature selector

                I have complained about this matter a number of time now told if I want a box to ship it back I would have to pay international postage to send unit back I have several emails even stating on the 14th I would receive the basket shipping label within the week now two weeks later called in again and guess what again same reply will receive it in a week and after nearly 5 months still waiting for a complete working unit

                Terrible service even told the rep i have 47 screen shots of how many times I have tried calling since dec 2018 and emails going back nearly 3 months

                Customer I'd 895548

                Wolfgang air fryer
                Wolfgang air fryer

                Read full review and 3 responses →Hide full review
                Comment Guidelines

                Add your opinion

                  By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

                  • Me
                    Melody B Oct 03, 2019
                    This comment was posted by
                    a verified customer
                    Verified customer

                    [protected] customer service number, I have a problem with my air fryer also. They're not putting up the new phone number 😡.

                    Reply
                    0 Votes
                  • Me
                    Melody B Oct 03, 2019
                    This comment was posted by
                    a verified customer
                    Verified customer

                    @Melody B [protected]

                    Reply
                    0 Votes
                  • Me
                    Melody B Oct 03, 2019
                    This comment was posted by
                    a verified customer
                    Verified customer

                    @Melody B [protected]. They said phone number is protected. So, maybe this way might work.

                    Reply
                    0 Votes

                  Wolfgang Puck Worldwide — 18-10 pot

                  I used this pot for a long time. I put my 3 eggs into the water before it boils. As it was almost to boil, i took them out, and took the pot off the burner.
                  I tried to clean it after i ate, but egg was stuck to the bottom of my 7 1/2" - 8" pot worse than anything i've seen.
                  I soaked it 3 times with pure hot tap water with soap & scrubbed it with steel wool.
                  Then i twice used boiling water which finally worked.
                  I need a new pot.

                  Read full review →Hide full review
                  Comment Guidelines

                  Add your opinion

                    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

                    Wolfgang Puck Worldwide — A pot that came apart in the cafe collection.

                    I bought a pot from the Wolfgang Puck's Cafe Collection series 032006. It was the 2 quart saucepan with the glass lid. The stainless steal bottom fell off the pot. This should never have happened with normal use. I would like a new replacement pot. The glass cover is fine. I have called the number provided on the Wolfgang site and it is no longer in service. Thus I can not find a way get a replacement pot for this much needed saucepan. PLEASE HELP!

                    I can be contacted at
                    [protected]@gmail.com
                    or [protected]

                    Thank you.

                    Read full review and 1 response →Hide full review
                    Comment Guidelines

                    Add your opinion

                      By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

                      • Ma
                        maxicat Feb 25, 2019

                        It would appear that there is no longer any support for WP parts. I have a grill that I just loved that the handle got broken on. I'm going to have to replace the entire grill while I look for another one at a reasonable price. Did see one for $14 on auction but, that's a rarity. https://www.wpcookware.com is no longer recognized on the internet.

                        Reply
                        0 Votes
                      Jan 29, 2019

                      Wolfgang Puck Worldwide — Handle on the pots

                      The handle on one of my Wolfgang Puck pots is coming loose. When purchased I the product I was under the...

                      Read full review →
                      Jan 04, 2019

                      Wolfgang Puck Worldwide — Wolfgang puck 14-piece knife set (sold in sam's club)

                      7" Chef's Knife (China) # 0311 - Blade manufactured with defective material. Approx. 3/4" from handle of the...

                      Read full review →

                      Wolfgang Puck — Wolfgang puck oven

                      Hello,
                      My Wolfgang Puck Oven keeps on tripping my GFI wall plug.
                      I even tried it over to another GFI plug in my house not on the same circuit breaker and it trips that GFI there too.
                      Today is December thirty-first and preparing a dinner party for my guest for New Years Eve. Couldn't of happen at a worst time.
                      A couple days ago we cooked a whole chicken in the oven without any problems.
                      We love this oven so I hope you can resolve this problem.

                      Regards
                      Charlie

                      Read full review →Hide full review
                      Comment Guidelines

                      Add your opinion

                        By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

                        Wolfgang Puck Worldwide — Chicken with wild rice soup

                        I always buy gluten free Chicken with Wild Rice soups by Wolfgang Puck. However, the last time I bought it, the soup looked like "cream of chicken" but the label said Chicken with Wild Rice. I was afraid to eat it because it was really thick & I wasn't sure if it had been thickened with flour or what?? I would like to be refunded or coupons for future purchases.
                        My name & address is:
                        Pam McLoughlin
                        3 Clydesdale Rd
                        Salem, NH 03079

                        Read full review →Hide full review
                        Comment Guidelines

                        Add your opinion

                          By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

                          Wolfgang Puck Worldwide — Wolfgang puck stainless cookware

                          Bought 18- piece Wolfgang Puck set of stainless steel cookware at Sam's Club in March 2017. I love the set...

                          Read full review and 2 responses →

                          Wolfgang Puck — 18 piece stainless steel cookware set

                          Hello, I purchased this set at Home Depot, the box said the stainless steel pans would not stick if seasoned...

                          Read full review →

                          Wolfgang Puck Worldwide — The worst chicken caesar salad I have ever had

                          I had to fly to Seattle for the day. For days, I was looking forward to the chicken Caesar salad at Wolfgang Puck's at Seatac Airport. I arrived at dinner time and order and paid for the salad. When it arrived, the chicken was so thinly sliced and tasted so bad that I moved all of the chicken to the side of the plate and ate a little of the salad. The salad was not very tasty but I had to eat quick to make my flight. I was very disappointed and I don't intend to eat there again.

                          I paid $18 for food that couldn't be eaten.

                          Read full review →Hide full review
                          Comment Guidelines

                          Add your opinion

                            By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

                            IN THE NEWS

                            Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
                            If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
                            One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
                            A consumer site aimed at exposing unethical companies and business practices.
                            ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
                            You'll definitely get some directions on how customer service can best solve your problem.
                            Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.