KitchenAid

I have used these mixers for 30 years. I passed on my trusty Epicurean bowl lift mixer that had seen 20 plus years of major breadmaking. I wanted a bigger bowl. Got new mixer. The finish marred/scratched easily. The bowl vibrated when mixing. Long story short, Kitchenaid did send replacement BUT it was missing a beater. I put these mixers side by side and ran them. Replacement mixer had speed control issue too. Finally! I switched bowls and this fixed the vibrating bowl. Then I had to pack up second mixer and ship back. What a hassle! Kitchenaid WAS a reliable company. No more. And they've cheaped out on quality. Whirlpool is Kitchenaid. Spend money elsewhere.

We purchased a KitchenAid Range from Sears 3 years ago. We have some other KitchenAid appliances and have been happy with them. I wish I had asked more questions about the AquaLift Self Cleaning Technology. I have had self cleaning ovens in the past and was always happy with the results of a shiny new looking oven after a cleaning cycle. The AquaLift Technology is really a joke. I have tried multiple times using the AquaLift cycle and have repeated up to 4 times a cleaning and have yet to see not one difference in the condition of my oven. You cannot use chemicals r cleaners in the oven so I am stuck with a dirty dingy oven. I cook quite often and it frustrates me everytime I open the oven and see the lingering mess. Check out the reviews online for AquaLift for yourself and take my advice. Do not buy a range/oven if this is the self cleaning method.

I own only kitchen aid appliances and tools. Will stock my kitchen with kitchen aid appliances as I go along.

I love KitchenAid stand mixer because it is durable, easy to clean and above all, easy to use. So no wonder many people...

Do you remember this old slogan of theirs? I sure do. I remain a huge fan and loyalist. The only car for me is a Volvo... and the only appliance for me is a Kitchenaid. Most of my appliances were made by KM:
Dishwasher, Fridge, Microwave, Washing Machine
I especially love my DW and WM as they are the old-school mechanical types as opposed to electronic... therefore easy to use and easy to repair. My most recent acquisition was the microwave... and it is a sleek stainless steel model that looks and behaves quite stylishly in my kitchen. I strongly recommend that KM keeps a few mechanical type appliances in their line, as not all of us are into the digital and electronic age. Five glorious stars for you, KitchenAid!

Bought a Kitchen Aid Dishwasher from Lowes in May to be installed at a later date; Lowe's had a bundle sale, so why not.

Dishwasher was delivered, left in its original packaging because we did not want to open it due to construction going on around it. Come to find out, the dishwasher was delivered damaged with two dents on the back. Mind you, it was still in the original packaging with the Styrofoam packing still around the corners.

Fast Forward, see the dents on the dishwasher, call to find a solution and all I hear from Kitchen Aid is their 30 day cosmetic return policy. No willingness to help or understand, no care. Doesn't matter if I did not open it when it was delivered to "inspect" it as I was told I should've done by KitchenAid.

I will not buy another device from them and it appears this is not the first time there has been an issue with a dishwasher.

New ceramic KitchenAid cooktop downdraft 5 eyes, you can't cook on it without scratches appearing, also, some type of foggy substance on the eye that no amount of cleaning can get rid of. I have complained to KitchenAid and they referred me to the owners manual for cleaning. This does not get out scratches or foggy substance. I also, purchased the same one at same time for my father and the same thing happening on his. Many complaints from customers saying the same thing. Also, the cooktop heats very hot even on low. Cook top purchased in April used very little and handled with extreme care. My last cook top was 20 years from Kenmore and zero scratches.

Purchased KOEC527PSS00 ON 7/13

INSTALL 7/ 19/24 microwave Not working

7/2624 kitchenaid repair person installs inverter,montron still not working and our service time was 11am he didn’t call and finally showed up 1:15

8/8/24 service person back with another part. Wrong part😡 have to reorder next service date 8/23/24 this is RIDICULOUS. This should have been replaced! But here we sit with 3k unit that does not work and won’t know if it will be fixed till 8/23/24

Customer Service is Horrible! The dealer should have just replaced the none working unit! That would be called Customer service

“Don’t buy Kitchenaid”

December 17,2021

I'm back with an update to my no-good awful purchase of Kitchen aid appliances for my kitchen remodel. I have come to the conclusion that my pallet of appliances was dropped or they were seconds. They were all installed February 18,2015.

The newest replacement purchase, a refrigerator (it broke first part of December 2021, and purchased new one December 17,2021)

I purchased a stove, (I had to replace), cook-top (I had to replace) dishwasher I paid to have repaired and still have, a refrigerator (broke first part of December, and purchased new one December 17,2021). That leaves the microwave It has not been worked on and is still working.

I guess one out of five is a winner.

May I add, the only one I replaced from Kitchen Aid was the oven. I had picked another brand, however Kitchen Aid actually felt bad and prorated it.

Below is my PREVIOUS review:

November 11,2020

I am expressing my extreme disappointment with three of the five Kitchen Aid appliances I purchased for my kitchen renovation. I purchased a refrigerator, microwave, oven, induction cook-top, and a dishwasher. They were installed February 18,2015.

? June 2016, the oven stopped working. The problem was a quick fix. It was a warranty defect that should have been updated before it left the factory. It was a Fuse Thermal. Technician said discoloration from heat was noted.

? November 2017, the oven glass had chips on the inside and I paid for new glass and the service/labor charge.

? August 2018, the dishwasher light stayed on blinking. Dishwasher would not cycle. The dishwasher was repaired. One part was under warranty. I paid for the other part as well as the service/labor charge.

? December 2018, again the oven glass had chips on the inside.

O There was discussion if I needed another new glass, or an entire new door. I insisted there had to be a major problem with oven needing 3 repairs in 3 years and wanted answers. Kitchen Aid offered me a new oven at a prorated cost. So, I purchased a new oven. That was 2 ovens I paid for, as well as repairs.

? 2019, the induction cook-top was next on the chopping block. The large burner would not turn on and it was blinking a code that needed a service call. By this time, I was done. I used the smaller burners on the cook-top and got out a large portable cooking burner. I did this for a year. I finally called for a repair. I was told the large burner needed to be replaced. If that didn't work, I would need to get new controls. The total cost could be $900 plus.

O I paid the service call, and went to General Electric and purchased a new GE cook-top.

In four years, I bought 2 ovens and 2 cook-tops. UNACCEPTABLE and DISAPPOINTING.

Charon Heller

On April 8, 2022 I took delivery of a Kitchen Aid Refrigerator, Model KRFC300ESS07, Serial# KB0611656, from Lowe’s in Westminster, MD. On February 11, 2024 my refrigerator stopped cooling and freezing. Since it wasn’t found until late the next morning, we lost everything inside the refrigerator. Having purchased an extended warranty, the service man arrived two days later on February 13, 2024 and advised my total sealing system needed replaced and they would need to order parts and get approval to repair. I’m totally dissatisfied with this refrigerator and needing major repairs after 16 months in operation.

Gary Bowman

Bought for $5000 3 years ago. Ice maker doesn’t work. Freezer doesn’t stay cold enough. Evaporating fan doesn’t work. Makes ridiculously loud noises. Display panel says PO. We have unplugged it and plugged it back in several times. Several calls to Kitchenaid. They are totally useless. It would appear as though nothing is covered as we have had the fridge for 3 years. Paying $5000 for a fridge that lasts 3 years is nuts. Now we have to decide if we should start paying a repair man or just give up and buy a new fridge!

I purchased a new kitchenaid 4 door refrigerator in January of 2020. We also purchased an entire suite of kitchenaid products from the builder including stove, oven, microwave, and dishwasher for our new home. Since I’ve had the refrigerator, I’ve had the freezer go out twice, the ice machine replaced twice, and today the motherboard has gone out. I’ve had a technician to the house a total of 8 times in the past 2 years. There are 3 of us in the home and the refrigerator gets minimal use. This refrigerator has struggled since we received it.

Awful awful awful - Kitchenaid Dishwasher KDTM604K

We purchased all Kitchenaid appliances for our new home and are disappointed with the dishwasher, which had to be replaced in less than 2 years with no warranty coverage, and the induction stove top which underperforms. The double oven and refrigerator for now are working as expected.

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KitchenAidBrand

My Refrigerator (Purchased on Jan 2021) is not colling since Sep 11, 2023. Visited by Technical on Sep 11, 2023 and infirmed that parts are needed. This is repeated problem, same part was replaced on Aug 4, 2022 for non cooling under warranty. This is repeated issue and I am without refrigerator. Spoilt a lot of food in last 50 days (Estimated 1000 Dollars). No reply from Kitchenaid service.

I need this to fixed ASAP or give me new refrigerator.

Service Job Number: SWCR9389225A-1

Product: Refrigeration

Model: KRMF706ESS

Serial: KX5004778

Problem Description: Not Cooling - Refrigerator Section - Refrigerator Found ICE behind Freezer section

Alok Goyal

28, Angelgate Rd, Brampton,

Ontario, Canada, L6Y 0X8

416.728.4347