We have a Jenn Air range stove and the grill portion was not working properly. We had purchased the Dependability Plus Warranty. We called and they suggested cleaning out these small holes which were clogged. We tried to do this and it didn't work. They told us to have someone come out and this would be covered. We had someone come out and they fixed it for $117.91 and said it wasn't covered. He was there less than 5 minutes. I then called Maytag Dependability Plus and they said that it wasn't covered and were making excuses saying it was our "abuse and neglect."
Do not purchase this warranty. It is not worth the paper it is written on, and the personnel will tell you parts and service are covered until you actually make a claim.