The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Maytag French Door Refrigeratorcondensation

I purchased a maytag french door refrigerator from sears. After 7 repair visits-it is still not working correctly. I have a warranty by sears they came out 4 times. Then they send an independent contractor. The independent contractor said it could not be fixed. Next thing I hear is that parts were ordered 10/06 to fix the condensation inside the doors. No part has ever arrived. Ups says the box was empty because the parts fell out of the box...?? Now the independent contractor must come out again and order parts again. (Wonder when they will arrive) if you pay attention to the warrenty you must have major parts put on 4 times before you can call this a lemon. This was a lemon from day one. I always felt secure purchasing from sear and with a warranty also. But it seems this is not the way it goes when maytag is involved.
The question now is what do I do next?

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions