Maytag

My Washer is only 7 years old within the 7 years i fix it 6 times there always something different. call Maytag always you out of warranty Mam. i pay for some to come tell me what's then pay for parts and labor. my point is for a 7-year-old washer should not have any problems. Maytag says on what inside. let me say its crap inside. will not buy Maytag garbage. please don't sell garbage to while some people have no problem with their appliance. which is great hope this helps some else.

My machine was delivered 8-23-23, it was used for 4-5 loads and it locked and we could not open. We called Home Depot they won’t do anything. Maytag says they warranty parts only. We call and7 days later a repair man comes in and says a weight harness needs to be ordered. Now they order the part and can’t come to replace it for another 10 days. I call Maytag and no one is helpful, I tell them I received a lemon and the lady says “ there is no lemon law on appliances”. This is ridiculous, she must have used this line numerous times. Must be in the Maytag play book for customer service responses. I will never buy Maytag/ whirlpool ever again and I will make sure I tell everyone not to buy this brand ever! A brand new washer and it’s garbage.

Hello Maytag. After owning an entire suite of appliances made by Whirlpool since 1992, we finally decided to buy new appliances simply for an update to the look as the previous appliances were still going strong as of 2018. We went with Maytag because we wanted to buy a product made in the USA.

Our refrigerator has now suddenly stopped making ice twice. As you well know, you have a design flaw in this model which causes the freezer door's normal operation to sever the wires that power the in-door ice maker. The internet and social media is rife with complaints about this same issue. The Maytag solution is to replace the door at a cost which basically exceeds the cost of a new refrigerator. I didn't realize that my new refrigerator was a disposable appliance!

Has a patch or other repair been established by Maytag to address this design flaw? I've already had the wires "re-attached" once before and am once again having the same issue.

I purchased the washer in spring of 2021, it was delivered in June 2021. I don't feel like a control panel should go out within just a few years. I had local repairman come look ($120 service fee) and then ordered mother board and control panel. He replaced the control panel $338 (parts and labor). He did a test cycle. Then I was able to run one load of clothes and got the same error E2F2. I called the appliance store I purchased from and they said they could sell me a new one! I have $460 invested in it now. The mother board can be replaced for $366 plus labor. No thank you. I am so upset with Maytag.

I guess I am going to have to buy a new washer. 2 things, I am not buying Maytag ever again and I will not purchase for King Great Buy Plus in Evansville, Indiana ever again.

We purchased this washer on 10/29/2019 at Best Buy along with a MayTag dryer. Best Buy Geek Squad appliance service said the drive motor is leaking but has a 10 year warranty and we should contact MayTag. What are the steps I need to take for the replacement part or a new machine?This not a good product if it last less than 4 years. I have sent you three requests and have not received any responses.

Walter T. Atkinson

2411 Powderham Lane

Cedar Park, TX 78613

(512) 6+95-2228

[protected]@att.net

Less than a year after purchasing my new Maytag washer on September 30, 2020, my washer lid had to be replaced due to a crack in the plastic near the open and close right hinge of the lid. The exact same crack happened in the exact same place in August 2021 and the lid had to replaced again. The exact same thing happened yet again in October 2022. I called to make a report and see about getting it replaced, but it was just outside of the one year parts warranty and I could not spend nearly $400 to replace a lid for a new washer that was less than three years old that I had paid $700 for and had already had the same issue two times prior. Maytag would not help me. This is obviously a faulty product quality issue. I was told by the last technician that was replacing my lid for the second time that he has seen this same thing numerous times with this washer. I should not have to replace a lid every year on a brand new washer. It is the same issue each time. There are two hinges encased in plastic that are responsible to open and close a soft close lid that is heavy glass. It is a bad design that is obvious to any normal person. And now there are cracks on both the left and right side of the lid near the hinges. I have them held by duct tape, but it is becoming a problem. I am very unhappy with this result. I had a Maytag washer and dryer prior to this set, that lasted 17 years. This is why I chose to stay with Maytag. Something should be done about this product design. I know I am not the only consumer that has this problem and it is a product quality issue that is of no fault by me, the consumer.

Installed new dryer in April 2019. Three and a half years later, dryer started to screech when dryer was turned on and drum was rotating. Called Maytag and found out that Maytag only covers the cost of certain items that need to be replaced after one year. Labor and the service call are not covered with the 10 year limited warranty. We called the repair company that Maytag uses. Once the repairman knew that the dryer was screeching, he immediately said the problem was the idler pulley needed to be replaced. I since learned this is a common problem with this model of dryer. Please reimburse me for the cost of the labor and service call, in addition to the idler pulley. I found out Maytag does not reimburse for the idle pulley. If this is a common problem, the item should be recalled. I should not have to pay to replace and install a new idle pulley for $440 after only 3-1/2 years of ownership. Since this is a common repair issue, recall the item and stop charging your customers for Maytag’s defective product.

ENTIRELY TOO RESTRICTIVE. I had to buy a new washer/dryer set and I thought I'd buy Maytag as I thought President Trump worked with the manufacturing leaders and we'd still have choices.

BOY was I wrong. I purchased a model that didn't require the use of the internet or an app. Features are limited

YOU'VE ALSO LIMITED MY CHARACTER COUNT. BAD NEWS!

Model Number - mvwb835dw4

Serial Number - c90473413

My washing machine is only 4 years old and the lip is breaking on the left side. After reading lots complaints about this washing machine it seems so many people have had the same issue as I am having. Not only that when they have replaced the lid not even a year later it broke again in the same place. I called about this and I was told they have no recalls on my machine. I just don't understand if so many people are having the same issue why are they not doing anything about it? I never had issues in the past with Maytag, but after this experience Maytag isn't like it use to be and that is really sad! I am at work so not able to add any pictures, but if needed I have no issues with sending pictures.

June 1 2023 was when we bought the washing machine. It worked fine for four weeks, then started making a noise the sounded like my blender on high speed. At first it was only when draining, then it kept getting worse until the noise was all the time. After two weeks it stopped draining at all. A repair man came out and said there was not anything wrong, even after listening to noise we had recorded. When we asked for a different repair man we were told there wasn"t any other. The first repair man was contacted again to come back, and he wouldn"t come. This was not a very good experience.

Purchased a Maytag pet pro system washer and dryer on 8-19-23 from Lowe’s. They delivered them on 8-20-23 dryer was damaged after working with them they they brought a new dryer out 8-22-23. Hooked both up ran quick wash cycle all good ran full load no problems. The third time the washer locked up after several attempts lid finally unlocked but all it would do is flash different lights mainly the sense light. Called help line told the lady what was happening she finally said would send repairman out on 8-28-23. Asked for supervisor to call back they did best he could do was tell me if I could find someone quicker go ahead. Sent complaint to Whirlpool on 8-23-23 said someone would contact me it’s 8-25-23 no response. As I told them this is the worst customer service I’ve run into in a long time.I’ve owned my first Maytag and my advice to anyone is not to buy one

I believe I have a lemon of a washing machine. 6 months into my purchase the machine stopped “sensing” the clothing and then filling up with water. We have replaced the electronics board twice. We have replaced a few other parts. And now the Maytag technicians are asking the local appliance repairman to replace the motor. All in we have had approximately 5 appointments with repairmen taking about an hour or so of my time off work each time so 5 hours. I have spent the same amount of time on the phone with Maytag and Appliance Connection figuring out who can come when, and reiterating the problems with the machine. I have had to purchase a new but cheaper $500 washing machine to actually wash clothes in between repairs. I personally have to unhook and rehook up the machine each time they come because Maytag has a rule that the repairmen can’t be hooking up and removing water to the machines when they come. That’s about $195 for an unhook and rehook up each time so $975 ish for that.

Maytag has replaced 2 boards, a few others components, and now wants to replace the motor (because they don’t know what’s causing the actual problem). They pay for the parts and the repairman to come out each time. Guessing this is somewhere around $1,500. When will it end?

I want a new washing machine under warranty delivered to my house next week August 28-31st so I don’t have to keep dealing with this issue. If Maytag doesn’t want to do that, maybe they should pay to pipe cold/hot water to my garage so I can permanently hook up my 2nd washing machine so I don’t have to move machines around my utility room. This is about $3k.

Hello Maytag? How much more money will you throw at this problem before you just replace our washing machine and save your reputation. I’m ready to start putting comments out on any platform I can. Do the right thing.

I bought the washer 2 years ago, I live alone so machine is not overworked Machine does not wash anymore goes to Done and the dryer front load fairly ne the heating element is only blowing cold air. The attitude of this company has no regard for honoring their products and does not care or respect reputation not at all, just buy another one GE is a much better philosophy about their products. please contact me [protected]@outlook.com Looking forward to your response

purchased model mrt118fffh01 serial # vs72134525 6/24/2017. 12/6/2019 refrigerator compartment freezing technician replaced control board and sensors (thermister)

7/1/23 refrigerator compartment again freezing vegetables, two thermisters replaced control board replaced cost two hundred dollars and add loss frozen fresh food

still freezing in refrigerator compartment. completed machine diagnostics (which is provided on you tube) per the control board all systems operating properly

placed bottle of water on bottom shelf of refrigerator, bottle frozen solid

same problem

called and contacted maytag online

no response

On October 17, 2020 I bought a Maytag Washer and Dryer. I paid $1657.98 for the pair. On August 1, 2023 my dryer stopped working (no heat) I called the repairman and they want almost $400 to repair a $74 thermostat. I REFUSED needless to say - I am furious!

The dryer is not even 3 years old! I paid EXTRA because I thought Maytag would be a better brand. I am very disappointed!

I just bought a washer delivered on August 10, 2023. The next day on August 11, 2023 the washer with soap and dirty water stopped working. I cannot get my clothes until August 17, 2023 when someone can get there. My clothes are trapped til that date. There’s no one in support who can help me. My work clothes are in the washer snd I have to be th work on Monday.

The lid has cracked in the top left corner causing the lid to be out of alignment and therefore the lock does not lock unless you hold it down, which makes the plastic crack even more. I’ve read that this is a common problem with these washers. For $2000 and only being 2 years old, this should be covered by the manufacturer. This is a manufacturer default and not due to being overused or roughly used and I don’t feel as though I should be responsible to pay for a replacement lid.