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Frigidaire / Electrolux Logo

Frigidaire / Electrolux Customer Care Service

Electrolux Major Appliances, Inc.

2715 Washington Rd
Augusta
Georgia
United States - 30909-2245

Customer Support Phone Numbers

Toll-free:
1 800 374 4432 29 17
1 800 922 8911 12 4
Fax:
+1 706 228 6553 2 4
+1 706 651 7135 0 1
Work days:
Mon8:00 AM - 8:00 PM
Tue8:00 AM - 8:00 PM
Wed8:00 AM - 8:00 PM
Thu8:00 AM - 8:00 PM
Fri8:00 AM - 8:00 PM
Sat8:00 AM - 8:00 PM
Sun8:00 AM - 8:00 PM
Business Management
Mr. Jeffrey Brown, Consumer Relations Specialist

Contact Information
Principal: Mr. Jeffrey Brown, Consumer Relations Specialist

Business Category
Appliances - Major - Parts & Supplies

Electrolux (Headquarters)
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Frigidaire / Electrolux Complaints & Reviews

Frigidaire / Electrolux / microwave, dishwasher, oven/stove top

St
Starling99 on Oct 16, 2017
All items are 4 years old - purchased and installed in 2013. All Professional Series - Microwave - outer glass blew out for no reason. Dishwasher - top water wand broke off, found it laying in Dishwasher. Oven/Stove - all temperature read outs are missing areas, hard to determine...

Frigidaire / Electrolux / refrigerator model #ffss2614qs7a

Tc
tc466 on Oct 15, 2017
I submitted this review on your website: Loud Fridge I purchased this refrigerator on June 20, 2017. Within the first week, it started making a groaning sound that would keep us awake. It sounds like a haunted house at night. Since the first week, I have had the repair techs from Conn'...

Frigidaire / Electrolux / refrigerator model #fftr1514qw

Ma
maggieharrison on Oct 11, 2017
The magnetic seams on the side of the door start coming apart from the door about 1 1/2 year ago and now the inside door and outside door are coming apart . We are having a hard time keep it closed tight. This refrigerator was purchased in July of 2015 . We did not get a extended warranty...

Frigidaire / Electrolux / nine month old refrigerator stopped working, worst customer service

St
Stacey Bailey-West Vogl on Oct 10, 2017
We purchased a side by side stainless steel Frigidaire Gallery refrigerator January 13, 2017. On October 9, 2017 it error coded and when I called to report the code I was told this code meant it needed immediate service. I was told on 10/9 that a repair person would be to my home the next...

Frigidaire / Electrolux / frost free freezer

Ra
R austin on Oct 9, 2017
I purchased a Frigidaire freezer on May 28, 2017. The freezer was delivered on 6/2/2017. On 6/28/17 the freezer suddenly stopped working. I lost approximately $1200 worth of food. I called Frigidaire for a new freezer since it was not even 30 days. They said they will send out a tech to...

Frigidaire / Electrolux / dehumidifier issues

Su
subclam on Oct 9, 2017
I am a consumer of Frigidaire Dehumidifier model # FAD704DWD Serial # KN50603138. The system stopped working with a EC code and only works for roughly an hr if I unplug the plug the device back. I spoke to customer service and was told that the warranty would have been up to 5 yrs if the...

Electrolux Canada / dishwasher

Os
Oscar c on Oct 1, 2017
I have an electrolux dishwasher, not my choise, since it came with the condo I bought. This appliace is barely used, and suddenly stopped working. I reached customer service and simply gave apologies, no real solutions. Finally, the said, nothing we can do, warranty is limited to one year...

Frigidaire / Electrolux / frigidaire gallery - fghc2331pfca

Ji
Jiang Li on Sep 28, 2017
This refrigerator emit disturbing noisy since first day. Beside the regular humming sound, there is odd high pith sound form back of the appliance. I have called the store (bad boy), they replied its manufacture to fix the problem once purchase done. So I called 1800-944-9044, a technician came. He...

Frigidaire / Electrolux / frigidaire fghc2331pfca side by side refrigerator

Ni
Nicmali on Sep 22, 2017
The refrigerator we purchased approximately 2 months ago has not worked properly and is defective from the day we received it. We purchased a side by side Frigidaire refrigerator appoximately 2 months ago. From the day we received it we had condensation problems from the water dispenser...

Frigidaire / Electrolux / frigidaire fghb 2866pf6 refrigerator ice maker

Cl
Claudia Cirks on Sep 22, 2017
Installed Nov. of 2014. Always drip from the ice chute. After 2 weeks of service, ice maker froze up. Repaired. 3 weeks later, ice maker is froze up. In less than 3 years, and 2 extended warranties, 2 different repairman have attempted to fix the problem, and 10 visits, have failed to...

Electrolux / pathetic service by electrolux

Ni
Nitin Tyagi on Sep 18, 2017
Hi Everyone, pls do not ever buy the Electrolux Washing machine or any product of Electrolux. These Guys are giving [censor] in the name of service. one & half month before My Electroluc Elita plus 6.2kg was having an issue ( automatic water cut not working). I logged a complaint in...

Frigidaire / Electrolux / customer service in order to request warranty service on refrigerator/freezer

Lh
LH* on Sep 15, 2017
Hello, I just called today to request service on my refrigerator / freezer as I was having issues with the continual frost building up and melting in my freezer for months. Now following hurricane irma I am now seeing that the refrigerator section has intermittently rising temperature...

Frigidaire / Electrolux / dehumidifier warranty service

He
Helyn Hayes on Sep 8, 2017
I purchased an extended warranty on my 50pt dehumidifier. Unit began leaking on my hardwood floors, causing warping. I called Frigidaire, gave them the warranty information & asked what I should do. I am a senior citizen, without transportation & serious back issues. The representative????...

Frigidaire / washer part

Mb
MBzer on Sep 8, 2017
we had given my son a washer dryer set...it had always been used as a stacked set . We had to unstack it at my son's new apartment. When we unstacked it there was not a top to the washing machine. I called the 800-number with them the serial number order to Oder a top piece for the washing...

Frigidaire / Electrolux / lgub2642lf5

Up
Upsetcustomer1969 on Sep 7, 2017
So I want to tell a story I have a Frigidaire Gallery everybody quit working and gave me an error code so I called Frigidaire directly I spoke to representative she was very pleasant and nice I told her about the error code to my Frigidaire Gallery she stated that it was my display and...

Frigidaire / Electrolux / commercial 18.4 cu. ft. food service grade glass door merchandiser refrigerator in stainless steel, energy star

Ma
mailem on Aug 28, 2017
3 days into it, it went from 38-60 spoiled all the food, so pulling teether they sent me another one, that one even went higher contacted corporate they say oh its normal, wrong Ive lost about $400.00 of food and still NOTHING 5 weeks into owning this piece of crap and 1800.00 bill I have...

Electrolux / masterpiece blender

Ma
Matthew Farner on Aug 27, 2017
I purchased this blender in 2016 for the first time. Got it online. It worked well for a few months then the motor started to smell like it was burning, then it started smoking, then it just stopped working. After several calls to customer service, i was sent a new machine as the first one...

Frigidaire / Electrolux / model # fghn2866pf8a serial # 4a54417303

Dc
D.Carroll on Aug 26, 2017
On February 13, 2016 I purchased a Frigidaire Refrigerator, Model #FGHN2866PF8A Serial # 4A54417303, and took delivery on March 24, 2016. Attached are the service records for this product, the problem to date has not been rectified. I made all my service calls through Frigidaire's customer...

Electrolux / dishwasher repair - frigidaire dishwasher model no. ffbd2411 sn th41925967

Mm
Mmavis on Aug 17, 2017
During the week of August 7, 2017 I noticed a high pitched whining noise and noticed that the dishes weren't being washed properly (water sitting in the bottom of the machine) by the dishwasher I had purchased from The Brick Warehouse in Canada online which was delivered from their...

Frigidaire / Electrolux / recalled dehumidifier — waiting 2 months for new one!!

Ri
Richard Salerno on Aug 13, 2017
Had Defective Model # FFAD5000T1 SERIAL # KN71101480. Customer service has been horrible! This is my second defective unit in the last year!!! Sent pic of cut cord, serial # and model # 's in June! Was told it would ship in 2 weeks!! All summer and no dehumidifier!! Whatever the third...

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