Frigidaire Complaints & Reviews

Frigidaire / refrigerator ice maker

Jul 13, 2019

the ice maker does a thumping noise for hours at a time. I have replaced it once. to only be good for 3 months now thumping again. never had this problem with my old frig. is their a true fix. its only 3 years old . if I don't do something soon my wife is going to divorce me she is the one...

Electrolux Canada / frigidaire wall mounted air conditioners

Jul 11, 2019

I bought the said item from and got 2 years extended warranty when informed that (1) it no longer came with 3 years as was being advertised on I was advised that Electrolux will (2)replace item and, it knew that item was purchased from online retailer when it accepted my...

Frigidaire / dryer

Jul 11, 2019

Hello. Many years ago there was a lawsuit related to my dryer. I was sent a few options to solve the problem because of the potential risk of having a fire with this dryer. I never heard back in writing or by phone about the outcome. I still own and use this dryer. I have constant...

Frigidaire / top of bottom freezer door frigidaire french door refrigerator

Jul 07, 2019

I have always bought Frigidaire products. After spending over $2, 000.00 for this fridge, very disappointed that after dropping a margarine container on the top of freezer door made of plastic, this happened. Why would you make a quality product like this and put plastic on the top surface...

Frigidaire / design flaw the frigidaire fully knew about before I purchased my refrigerator

Jul 07, 2019

7-1-19 Frigidare French Door Model number FGHC2344M. I purchase fridge 6 years ago, have had minor repairs along the way with the ice maker and door issues but nothing major, just a few hundered bucks here and there. Recently I pulled out fridge as we were doing a remodel and noticed rust...

Frigidaire / window ac

Jun 25, 2019

Purchased Gallery series AC looked great but stopped working in the first week. called customer service and after about 25 min wait got a rep that told me I needed to wait another day because the unit needs to not be working for 24hrs. After this I called back 30 min wait rep tells me if...

Frigidaire / french door refrigerator

Jun 23, 2019

My mother purchase this product from Lowes with the 3 yr extended warranty. During the 5 yrs she has had the fridge, we had it replaced once by Lowes itself. So since then the back of the refrigerator has perforation which causes ice to form on the steel part of this fridge. This i...

Frigidaire / side by side refrigerator

Jun 15, 2019

I purchased a side by side in dec 2017 and have had it worked on numerous times and the fix never last. Just had the same problem worked on june 10, 2019 and is already broken again 6/15/2019. There is a tube that carries water to the ice maker and it leaks behind freezer panel and cause...

Frigidaire / frigidaire gallery over the stove microwave and refrigerator freezer

Jun 14, 2019

Purchased stainless steel finish appliances for my new home. The microwave is dangerous and a piece of junk. 1 year after purchase the fuse in the microwave kept blowing out. Had it serviced (Frigidaire did cover it) to replace door switches. However ~ 6 months later the fuses started...

Frigidaire / product is front load washer, model fffw5000oqw

Jun 13, 2019

Date of incident: 6/10/2019 The machine malfunctioned causing a flood. In the off cycle the machine started and filled which resulted in flooding my entire spa. The water damage was done over night from 5:30 p.m. on Monday 6/10/19 when we left the building until Tuesday 6/11/19 at 9:30...

Frigidaire / dishwasher warranty repair

Jun 12, 2019

Product great...warranty service not so much! VERY disappointed in company Frigidaire engaged for warranty work! Purchased home that included brand new Frigidaire appliances. Used dishwasher a few times and really liked; cleaned well, quiet...then it conked out. Frigidaire customer service wa...

Frigidaire / consumer relations referrals

Jun 05, 2019

Our company continually receives transfered phone calls from Frigidaire for customer how are looking for parts for their 5-10 year old appliances. Frigidaire Customer Service leads the transfered caller to believe that we are a division of Frigidaire. We're generally met with frustration...

Frigidaire / ffad5033r1 50 pint dehumidifier

May 26, 2019

Plugged in humidifier for 3rd summer of use. Unit sits in heated home throughout winter, not in use. I noticed soon after it was turned on, the an FO error code was displayed. I found that many have had this same error. When the unit was new, I noticed that when I dumped the water, it had...

Frigidaire / microhood, frigidaire

May 20, 2019

I called today concerning service for my Microhood that quit working on Saturday morning.After taking with the rep from Frigidaire I received an email that canceled the service date for my service. Next I called the service business, Leo's Appliance in Modesto, 209-544-2336, I was given in...

Frigidaire / gallery 4a52824879

May 14, 2019

This unit was purchased as a package the ladder of 2015. We were havng issues with one of the doors sealing. A technician came out and diagnosis the issue and recommended the gasket needed to be replaced. After replacing the gasket, I advised him that the door was doing the same thing so...

Frigidaire / why I kept getting lies from the managers on warranty service

May 14, 2019

I bought a electrolux microwave about a year ago and mailed in the warrenty information and when I called for service they sent a guy out who was rude and unprossional who soon as he walked he refused to work on the micowave due to the fact that it was listed as a 2012 model year. I called...

Frigidaire / side-by-side frigidaire refrigerator less than four years old - cracked inner lining

May 11, 2019

I purchased a Frigidaire side-by-side refrigerator Model # FFSS2614Q, Serial # 4A41905934, Lot # 00214951 June 24, 2014, at H. H. Gregg in Duluth, Georgia. Just this week, I noticed a crack in the freezer lining that extends horzontally the entire depth of the freezer. (see attached...

Frigidaire / refrigerator fgtr1837tf2

May 06, 2019

Purchased in feb 2019. 4 service calls by 2 different service agents of frigidaire. The second service agent critisized the manner in the way the 1st tried to repair and repaired his way. Initially the noises were slightly softer but within 2 days were louder than ever. This refer i...

Frigidaire / modle ffle 3900uwo seerial #4e83210764

May 05, 2019

I bought a laundry center 6 months ago and it has made a terrable noise as soon as I first started to use it. I thought it would get better as we used the center but it has only gotten worst. the noise is so bad you can not carry on a normal conversation while it is running. If I could...

Frigidaire / refrigerator

Apr 28, 2019

my name is lynn gibeault i bought my refrigerator in feb of 2019. i called customer service within the first 2 weeks. the unit was making loud noises. the 1st tech came out and put insulation around it, the 2nd tech came out and said the word uummm about 10 times he had no idea said he...

Frigidaire / stacked washer/dryer

Apr 24, 2019

Bought a Fridgedaire stacker washer /dryer. Spent $1, 200. I'm totally disappointed with both the washer and dryer. Let's start with the washer. There's no agitator. All dark clothes have a white soapy residue on them. Forget it if you use quick wash, there's no spin...

Frigidaire / Electrolux / customer service

Apr 18, 2019

My dishwasher, that was 14 months old, had a faulty valve and caused $30, 000 in water damage to my kitchen. Customer Service wouldn't replace the dishwasher. Rude, staff. Obviously do not care about their reputation or customer satisfaction. I offered to provide insurance document...

Frigidaire / Electrolux / i'm reporting a problem with my frigidaire gallery refrigerator rusting on back panel.

Jan 24, 2019

My 7 year old side by side Frigidaire gallery refrigerator is getting big rust spots on the back panel. The metal is so thin I'm afraid a hole is going to open up. The Frigidaire rep said there's nothing they can do for me so I called an appliance repair service and was told there is no...

Frigidaire / Electrolux / frigidaire side by side refrigerator

Jan 23, 2019

Purchased a frigidaire side by side refrigerator from Lowe's in Lexington SC on 9-16-1017. The drawers and holders are breaking and the refrigerator itself is cracking along the bottom. A repairman was sent out and we were told all he can do is put a "bandaid" on it, by drilling holes and...

Frigidaire / Electrolux / electrolux cashback promotion

Jan 14, 2019

I purchased an Electrolux Fridge at the beginning of November 2018 largely as a result of a promise of a $100 cash back. I was informed after putting in my details on Electrolux's Promotion site that I would receive the $100 payment into my account in the next 6-8 weeks i.e. around mid...

Frigidaire / Electrolux / cooktop model: fpic3677rf

Dec 19, 2018

After 7 months of owning my Frgidaire cooktop, it started beeping at random times when it was not in use. Especially at night it was annoying to be awaken in the middle of the night. To make it sop, you have to turn it on and then off. Since we were under warranty we called the company...

Frigidaire / Electrolux / my 82 year old mother's brand new stove is still not repaired and not working

Dec 11, 2018

Mid November stove had flames shooting out of the control knob. Tech came out said stove may be irreparable. We have heard nothing since!!! Three weeks during the holiday season without a stove is unreasonable!! Every call to check on what is happening is met with the same pat response...

Frigidaire / Electrolux / model # fghs2655pf side-by-side refrigerator

Nov 21, 2018

bought a new Frigidaire refrigerator from a company that went out of business a few months later (hh Gregg). Within 6 months, we experienced multiple problems (doors would not stay shut, shelves breaking loose from brackets, icemaker malfunctioning). Called Frigidaire just prior to...

Frigidaire / Electrolux / faulty products and poor customer service

Nov 01, 2018

We received this fridge when purchasing a house with new appliances. After having moved in we found the fridge was not working on "day 1". It was a new fridge never used but because the process of purchasing and moving in was so long it could not be returned to the store. We called Frigidaire...

Frigidaire / Electrolux / frigidaire refrigerator

Oct 19, 2018

I called almost 2 weeks about a really strong chemical smell that's blowing in my refrigerator and freezer! It's in my food and making my family feel very sick! We replaced all the food twice and again must throw it away! Your technicians sent said there was no way to fix the...

Frigidaire / Electrolux / frigidaire refrigerator

Oct 17, 2018

I purchased a refrigerator brand new July 12, 2018, August 9, 2018 I was back at ABC Warehouse attempting to exchange item when I was told I had to allow item to be serviced. Called Frigidaire customer service they have had 3 technicians come out the lasted being today. Technician left my...

Frigidaire / Electrolux / slide in range

Oct 14, 2018

I am beyond frustrated with my Frigidaire appliances!! I bought a fridge, range, and dishwasher 3 years ago. Initially, I liked them and recommended them to my aunt and cousin who both purchased the same appliances. The dishwasher leaves a film, the finish soap dispenser only opens half of...

Frigidaire / Electrolux / freezer-fffh20f2qw 20 cf

Sep 21, 2018

October 23, 2015, the defroster timer stuck, 1 day out of warranty. Repairman replaced it. On the spot bought extended warranty. No problems until several power surges (repairman thinks) caused to defroster to reset several times. The repairman did not express this to Frigidaire warranty...

Frigidaire / Electrolux / brand new frigidaire (1 minute old) gas range purchased from the brick (thunder bay, ontario, canada) has non-functional broiler (will not light)

Sep 20, 2018

Sept. 19, 2018, gas range installed by technician, everything but top broiler lights up, and as a result technician will not certify installation for non-functional gas appliance. 'the brick' can't/won't do anything for a week or two. the only warranty technician is up to his eyeballs in...

Frigidaire / Electrolux / the entire gallery series

Sep 18, 2018

Having purchased an unfurnished home 8 years ago, we needed to find a new refrigerator/freezer, range, and microwave. The deal we found on a trio of Frigidaire ‘Gallery' appliances, at a major home improvement box store, seemed too good to be true. A year after our ‘investment', we realized...

Frigidaire / Electrolux / sxs refrigerator model # fghs2631pf4a lot # 00300863

Sep 10, 2018

Purchased new Frigidaire refrigerator from Lowes in Ormond Beach, FL on May 5, 2017 Defective Liner noticed in December 2017 Noticed a tear in the liner at bottom of refrigerator on main base where the door shelves perhaps were cutting in to when closing. Service tech came out under warranty and...

Frigidaire / Electrolux / gallery fgwc4633ss - undercounter wine fridge

Sep 09, 2018

I bought a Frigidaire under the counter wine refrigerator in July 2017. Last night I opened the refrigerator from the top horizontal handle. The right side of the handle popped off causing the left part of the handle to rotate clockwise slicing my hand open. I went to the emergency room...

Frigidaire / Electrolux / ffhb2740ps6a

Sep 06, 2018

My fridge freezer isn't even 2 years old the compressor has broken I spent over 500$$ in repairs and it has t helped Frigidaire has not helped me one bit other ppl have had similar issues w same model and company they are taking advantage of the working class people !! My model number i...

Frigidaire / Electrolux / fridge/frigidaire

Sep 05, 2018

We bought this fridge from Home Depot at the end of July on my husband, John Buckley's Home Depot credit card. (see below for Home Depot order number, and fridge serial number and model number) We paid $698.40 for it. It was delivered in early August. My husband was in the middle of...

Frigidaire / Electrolux / side by side refrigerator freezer with ice maker.

Sep 04, 2018

This is an ongoing prolem since April of this year. At that time we started having problems with the ice maker. I called and they was to find some one in the Walkerville michigan area to come and fix it. No one in our area to work on they were to replace the unit. Ater 3 or 4...