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Frigidaire / Electrolux Customer Care Service

Electrolux Major Appliances, Inc.

2715 Washington Rd
United States - 30909-2245

Customer Support Phone Numbers

1 800 374 4432 12 4
1 800 922 8911 3 1
Work days:
Mon8:00 AM - 8:00 PM
Tue8:00 AM - 8:00 PM
Wed8:00 AM - 8:00 PM
Thu8:00 AM - 8:00 PM
Fri8:00 AM - 8:00 PM
Sat8:00 AM - 8:00 PM
Sun8:00 AM - 8:00 PM
Business Management
Mr. Jeffrey Brown, Consumer Relations Specialist

Contact Information
Principal: Mr. Jeffrey Brown, Consumer Relations Specialist

Business Category
Appliances - Major - Parts & Supplies

Electrolux (Headquarters)

Frigidaire / Electrolux Complaints & Reviews

Frigidaire / Electrolux / Refrigeration issues - Ice-maker not working

Toppy21 on Feb 27, 2017
I bought a brand new refrigerator (27.19 cu. ft. French Door Refrigerator in Stainless Steel ) on June 2nd 2015 (Model# FFHB2740PS, Serial # 4A52013743)) from home depot (order # W370493622 ). My ice maker stopped working and they had the services come on 3/8/2016 On 4/25/2016, the...

Frigidaire / Electrolux / Refrigerator warranty service

Gail Kustigian on Feb 20, 2017
My saga with a Frigidaire refrigerator repair began on November 21, 2016 and ended on February 16, 2017. This refrigerator had been used for five months and was still under Manufacturer's warranty. During this time (77 days), I made several phone calls to Customer service (all of which...

Frigidaire / Electrolux / Refrigerator fghb2866pfea

Fernanda Lopes on Feb 16, 2017
To whom it may concern. I purchased a frigidaire gallery refrigerator for $1, 913.24 in december 10, 2014 model #fghb2866 serial # 4a43324329 from lew white appliance, 934 federal rd brookfield ct 06804. See attached paid invoice. Freezer on the bottom and ice maker in the refrigerator. A...

Frigidaire / Electrolux / Refrigerator

Brigsos on Feb 8, 2017
We moved into a brand new house with a brand new refrigerator. The temperature was not keeping things cool and frigidaire was a nightmare to deal with. We had a repair man come out twice but over a few days to diagnose the issue. When he said it was the cooling board frigidaire made u...

Frigidaire / Electrolux / Gallery Refrigerator/ model - FGHC2355PF9A

Jose2001 on Feb 8, 2017
Just open the freezer and the left side panel inside the freezer is crack . from no where that crack shows in the left side panel a long crack, unbelievable. What should I do? only have the fridge for a year and a half and its broken. I 've never have a refrigerator that crack the inside...

Frigidaire / Electrolux / Electrolux EWMED7CJRR0

Just Joe T on Jan 28, 2017
My high end dryer of only 5 years had a total malfunction! Meaning my machine died on me because of a manufacturing default which they tell me is not their fault! lol The dryer motor that is supposed to be stationary and is secured by a $5 or so clip, simply wore out! This in turn caused the...

Frigidaire / Electrolux / Refrigerator (All refrigerator) model fprh19d7lf0

LSchmidt on Jan 25, 2017
My Frigidaire professional all refrigerator model FPRH19D7LF0 has completely failed three times since I purchased it five years ago. Each repair has involved key components such as the evaporator, heat exchanger and compressor. I am now looking at a repair bill of over $600. I feel like I...

Frigidaire / Electrolux / Refrigerator

sho nums on Jan 22, 2017
I bought a side by side refigerator in 2014 summer, I also have extended warranty. Last year 2016 I saw cracks in the inner walls of the refrigerator I called service a tech came out and right of the bat was told this was not covered. I called customers service spoke to 4 agents all said...

Electrolux / EL 6988 E canister vacuum cleaner

1109 on Dec 31, 2016
The coupling on the powerhead of this vacuum completely cracked. This is a back up vacuum that is rarely used and been taken excellent care of. It looks like new. My main vacuum is an electrolux, and was quite surprised that this broke the way it did on a machine that is much newer and not...

Frigidaire / Electrolux / Fridigiare model #fgmc3065pfd - micro/oven wall unit - serial #9655000285 previous serial #af53801355

Diane Arata on Dec 15, 2016
I have had nothing but problems with the above model and am now on my second replacement and still having problems. My unit needs to be replaced. First purchased above on 12/5/2015 when had problems with micro wave door not opening and oven racks to tight for oven interior. It was replaced...

Frigidaire / Electrolux / Frigidaire gas dryer

Art Mertes on Nov 17, 2016
Frigidaire gallery dryer caught on fire Model GLGR1042FS s/n XD71707067 Purchase date 05/09/2007 This gas dryer unit caught on fire on Nov 16, 2016, it is my belief it should be treated as a product defect issue, it really could have burned our whole building down, tenant informs that...

Frigidaire / Electrolux / Frigidaire gallery french door refrigerator fghb2844lfe / ice maker - back wall moisture

susanmichelle on Sep 15, 2016
After finding information online today, 9/15/15, about the class action law suit against Electrolux/Frigidaire for faulty ice makers on this model FGHB2844LFE, and many others produced 2008-2011, I would like to share my disappointing experience with Frigidaire and it's authorized service...

Frigidaire / Electrolux / Frigidaire side-by-side refrigerator (2016)

marykathryn on Sep 11, 2016
Buyer beware! Our $1100 side-by-side refrigerator (Model: FGH52655PF5A) has developed an 8 inch crack on its right interior wall. We notified Frigidaire and a rep came to our home and took pictures. The pictures were e-mailed with a description to Frigidaire. We received a call the next...

Electrolux / Washing machine model eifls60lt

Dan777 on Aug 19, 2016
Electrolux should be ashamed of the way they handled my issue with their poor quality defective machine. I want to start out by saying that I'm not upset that Electrolux would meet my request but rather the fact that they simply ignored me and refused to even respond to my emails! On May...

Frigidaire / Electrolux / Side-by-side refrigerator

Kathryn McKanna on Jul 20, 2016
Purchased a Frigidaire side-by-side model FFHS2311LWPA serial number 4A61414139 in April 2016. Had a repairman out on the refrigerator on May 6 and 10. The freezer side of the unit had ice/frost building up on the outer door and the ice maker ran water that would freeze at the entry point...

Electrolux / Frigidaire electric range

Norma Amerman on Jul 6, 2016
The control board of my stove broke, since lost the insurance on this appliance because this part is no longer being produced, I called Electrolux, they recommended RodsTV& Appliance in Riverhead, New York. This company came to my home removed the part the end of March and has refused to...

Frigidaire / Electrolux / Refrigerator

Lisa Rivera Mora on Jun 2, 2016
Mr. Shaw, (CEO of Frigidaire / Electrolux) I will advertise this on my personal facebook page as well as my business page (to call attention... - to, practice of calling public attention to one's product) CAN I HAVE EVERYONE COPY AND PASTE THIS TO FRIGIDAIRE FACEBOOK PAGE - SO FRIGIDAIRE...

Frigidaire / Refrigerator FGTR 2045QF1

George Kerelejza on May 6, 2016
Bought product 12/15. Knew immediately it was defective with ice cream melting & bread & ice cubes not freezing. Store refused to take it back (it was 3 days old) insisting I get Frigidaire authorized repairman. After EIGHT repair visits & several parts replaced product was still...

Frigidaire / Electrolux / Dishwasher

S. Strawn on May 5, 2016
My dishwasher caught fire almost 3 months ago. Thank God we were awake still or we would have lost the whole kitchen! The unit is less than 2 years old. Clearly not defective due to age. The fire was thankfully put out by our fire extinguisher, but also resulted in a big mess. I lost a day...

Frigidaire / Electrolux / Our new refrigerator broke 5 times in 6 months!!!

Milena Millard on Apr 5, 2016
This was just a beginning of our journey into Frigidaire hell! We purchased our brand spanking new refrigerator from Best Buy. In the first two weeks after delivery, the thermostat stopped working and the door handle fell off. After the delayed repair of the handle, the next month the...

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