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Frigidaire / Electrolux Customer Care Service

Electrolux Major Appliances, Inc.

2715 Washington Rd
United States - 30909-2245

Customer Support Phone Numbers

1 800 374 4432 16 8
1 800 922 8911 7 3
Work days:
Mon8:00 AM - 8:00 PM
Tue8:00 AM - 8:00 PM
Wed8:00 AM - 8:00 PM
Thu8:00 AM - 8:00 PM
Fri8:00 AM - 8:00 PM
Sat8:00 AM - 8:00 PM
Sun8:00 AM - 8:00 PM
Business Management
Mr. Jeffrey Brown, Consumer Relations Specialist

Contact Information
Principal: Mr. Jeffrey Brown, Consumer Relations Specialist

Business Category
Appliances - Major - Parts & Supplies

Electrolux (Headquarters)

Frigidaire / Electrolux Complaints & Reviews

Frigidaire / Electrolux / fgid2466qf gallery dishwasher with orbitclean spray arm

maryednaedwards on May 24, 2017
The spray arm became dislodged during the cycle and has melted on the unit. I called Frigidaire customer service and set up a service call with Rachay then spoke to William the corporate supervisor today (5-24-2017). I am very dissatisfied with the response - they scheduled a service call...

Frigidaire / Electrolux / refrigerator leak

Lauren Sigmon on May 16, 2017
I have a brand new warrantied frigidaire refrigerator that has been leaking profusely, and has now ruined my brand new floors in my newly purchased home we closed on last month. Frigidaire assured me they would have a repair company out two weeks ago, no one has showed and the refrigerator...

Frigidaire / Electrolux / refrigerator fire

Cynthia Lam on May 12, 2017
Refrigerator caught fire a few months out of warranty. Customer service gave a concession for labor on repairs. They politely remind me every time I talk to them that they have extended me a courtesy (not in my opinion). We have an ongoing relationship now. They keep replacing the...

Frigidaire / Electrolux / central air unit

Debbie Cro on May 11, 2017
In less than 1 year i have had several problems with frigidare. I just bought my home and unit was only two years old. Blower Motor, Compressor and Leak in copper pipe. Frigidare refused to replace unit and so far it has cost me over 800.00 for a garbage unit. I am disgusted with frigidare...

Frigidaire / Electrolux / frigidaire gallery refrigerator

Steven Pawluk on May 3, 2017
I sent an email to Mr. Samuelson at Electrolux about my Frigidaire Gallery Refrigerator, Serial #4A41324901 Model LGHB2867PF. The text is below. I sent the first email on 4/4/17. I received no response. I sent a follow up email on 4/17/17 with no response. The text from that email is also...

Frigidaire / Electrolux / dishwasher delivery and installation

Alexcle on Apr 29, 2017
We bought a Frigidaire dishwasher on December 31, 2016. It never worked properly. Frigidaire has agreed to replace it. The dishwasher has been delivered to a facility in MD (near our home). The company designated to deliver and install the dishwasher is AWOL. Calls to numerous people...

Frigidaire / Electrolux / refrigerator

Let down customer on Apr 18, 2017
I bought a Frigidaire French door fridge in May 2016, to this day of April 2017, I have had 8 service calls on my ice maker, with today's visit being my 9th service call because the ice maker stopped producing ice. I have made attempts to call customer service but have been blown off like...

Frigidaire / Electrolux / appliances

Angie powell on Apr 7, 2017
I brought a xmas special from Home Depot stove refrigerator microwave and dishwasher all lemons buyer beware these appliances are terrible. The stove doesn't heat evenly. The microwave had missing brackets. The refrigerator shelves were cheaply made. The shelves on the doors keep popping...

Frigidaire / Electrolux / factory authorized repair

Richard Chauvenne on Apr 7, 2017
I had my air conditioner repaired which began in 9/16 and ended in 12/16 due to factory lag in replacement parts. Yhe a/c unit was useless. I used it twice until 4/1/17 when the weather heated up. It was not any better than in 9/16. Your service center said it was out of warranty, they...

Frigidaire / single wall oven

kay bloss on Mar 27, 2017
When I opened the wall oven door to place the baking dish in, the entire front glass both the outer black and inner plain glass exploded a huge bang throwing glass everywhere. Calling Fridgidaire customer service waiting over ten minute for an answer then a further twenty minutes for a...

Frigidaire / Electrolux / over the stove microwave/convection oven

robo1234 on Mar 25, 2017
I bought this microwave (E130BM6CPSA) less than a year ago and the handle has fallen off. This has never been abused because there are no children in the house. I looked it up online and to my surprise this has been a common problem with Electolux microwaves for several years. I bought...

Frigidaire / Electrolux / my oven and refrigerator purchase

rose dacre on Mar 20, 2017
I am very displeased with these products I purchased on Feruary 26, 2016. I have had to have the service man come here three times already for a error message on the oven it read F31. He said he fixed it each time it still does it once in a while but we have figured a way to stop it by...

Electrolux / refrigerator, dishwasher, ovens

Elizabeth Burke on Mar 4, 2017
the freezer on our double door refrigerator's seal cracked within a year and is held together with scotch tape. We bought two dishwashers at the same time, one of which has serious drain problems. The double oven is nearly impossible to clean, having to remove the racks each time, which i...

Frigidaire / Electrolux / refrigerator

Jean Serino Cannon on Feb 28, 2017
I purchased a Frigidaire refrigerator September 2011 along with three other appliances...in September 2016 my ice maker broke and the freezer stopped working...my insurance ran out the day before...ugh...I called a repair company given to me by your customer service... $500 for parts and...

Frigidaire / Electrolux / refrigeration issues - ice-maker not working

Toppy21 on Feb 27, 2017
I bought a brand new refrigerator (27.19 cu. ft. French Door Refrigerator in Stainless Steel ) on June 2nd 2015 (Model# FFHB2740PS, Serial # 4A52013743)) from home depot (order # W370493622 ). My ice maker stopped working and they had the services come on 3/8/2016 On 4/25/2016, the...

Frigidaire / Electrolux / refrigerator warranty service

Gail Kustigian on Feb 20, 2017
My saga with a Frigidaire refrigerator repair began on November 21, 2016 and ended on February 16, 2017. This refrigerator had been used for five months and was still under Manufacturer's warranty. During this time (77 days), I made several phone calls to Customer service (all of which...

Frigidaire / Electrolux / refrigerator fghb2866pfea

Fernanda Lopes on Feb 16, 2017
To whom it may concern. I purchased a frigidaire gallery refrigerator for $1, 913.24 in december 10, 2014 model #fghb2866 serial # 4a43324329 from lew white appliance, 934 federal rd brookfield ct 06804. See attached paid invoice. Freezer on the bottom and ice maker in the refrigerator. A...

Frigidaire / Electrolux / refrigerator

Brigsos on Feb 8, 2017
We moved into a brand new house with a brand new refrigerator. The temperature was not keeping things cool and frigidaire was a nightmare to deal with. We had a repair man come out twice but over a few days to diagnose the issue. When he said it was the cooling board frigidaire made u...

Frigidaire / Electrolux / gallery refrigerator/ model - fghc2355pf9a

Jose2001 on Feb 8, 2017
Just open the freezer and the left side panel inside the freezer is crack . from no where that crack shows in the left side panel a long crack, unbelievable. What should I do? only have the fridge for a year and a half and its broken. I 've never have a refrigerator that crack the inside...

Frigidaire / Electrolux / electrolux ewmed7cjrr0

Just Joe T on Jan 28, 2017
My high end dryer of only 5 years had a total malfunction! Meaning my machine died on me because of a manufacturing default which they tell me is not their fault! lol The dryer motor that is supposed to be stationary and is secured by a $5 or so clip, simply wore out! This in turn caused the...

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