Macy'smacy's online

R Sep 07, 2018

This is the absolutely worse run customer service call center organization that I have ever experienced, not only are the customer service reps incapable of helping with orders beyond a discretion of the what I purchased, they frequently lied to me about the status of my order, and presented an apathetic attitude when I pressed for help. I have lost a lot of valuable time trying to fix their mistake. For anyone that is considering a purchase from Macy's online my advice is to think twice, the cost vs risk is not worth it.

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