TD Bank Complaints & Reviews

TD Bank / letter for inheritance scam

Jun 10, 2019

I received letter today in the mail from Mr. John Delon stating that I have a relative that passed away in 2009 and left a 9.3 million dollar bank account without any listed beneficiaries. As someone with my last name, Mr. Delon has reached out to me to that I might respond to "inherit"...

[Resolved] TD Bank / scam

May 28, 2019

My bill was with Raymour and Flannigan. I paid it one day late and asked what I had to do to get the late fee removed, and a customer service agent stated that I had to pay the bill in full. So I paid the bill in full and a month later, I got a bill for 30 dollars of a late fee. I called...

TD Bank / promotion

May 23, 2019

To whom it may concern:       I am customer with TD Bank. I have this email  ([email protected]) which is listed with TD Bank. As of February of 2019 I have received numerous emails notifying me about a special interest rate that TD Bank is offering to its customers whom received this email...

TD Bank / heloc credit line

Apr 27, 2019

Complaint about TD HELOC, PO Box 8400, Lewiston, ME 04243 TD automatically drafts my HELOC regular payment each month on the due date. On multiple occasions I made an additional payment to my TD HELOC with clear instructions that it go toward principal reduction -- only to find out later...

TD Bank / bank account

Mar 17, 2019

Absolutely horrible. Closing my TD account because I was discriminated against in the Huntington NY branch for being gay. My fiancé and I walked into the branch with 15k in Checks for our wedding money to open a joint account. The reps had no clue what they were doing. They were clueless about...

TD Bank / lost money in atm machine, account not credited after funds were retrieved

Mar 06, 2019

To whom it concerns: On February 28, 2019, at the TD Bank, located at 4319 Collington Rd. Bowie, MD. 20716, I attempted to deposit $400.00 dollars, in the ATM, to my disappointment, the funds didn't regester the deposit, and I never received a reciepts, then it was over 15 minuted before my...

TD Canada Trust Bank / inheritance of $47,500,000.00

Feb 09, 2019

Address listed on envelope: 300-2070 Hadwen Rd., Mississauga, ON L5K 2C9 Letter from the name Michael Burlington, email:[email protected] The letter states he's looking for next of kin for the amount listed above and seeking to make a deal to place the recipient as the...

TD Bank / not releasing funds

Jan 16, 2019

I deposited thru Mobil app a personal check my husband wrote me on Jan 5. It still hasn't cleared and it's the 16th. The funds were released from my husband's bank (the issuer) yet TD rep from toll free number couldn't tell me what the hold up was. I was told it was a random hold to...

TD Bank / wire

Dec 11, 2018

I came in and did a wire to anotherbank ..i realized a few days later it was fraud i told bank they filed a recall but told me everytime i called n check staus tht it was now in the other banks hands i go on line and i see tht as of jan 2018 tht it changed tht td can help also said...

TD Bank / customer service

Nov 15, 2018

On Nov 11th I deposited a check in the amount of $11, 000 into my checking account. The day the check was to clear Nov 14th the bank chose to close my checking account and is now holding the amount of $10, 439.80 as a "cash item" and will not release my money to me. After a full day of...

TD Bank / be aware of using low interest cash advance from the credit card

Nov 01, 2018

TD bank is nothing more than SCAM for someone who thinks this is great organization, this means for vulnerable people. First they advertise you can borrow from their credit card for a year for 0% interest. Than you discover this is 0% interest but you must pay upfront a fee of 3%. Well 3%...

TD Bank / customer service

Oct 31, 2018

The representative Raymond Macart or whatever his last name was so rude and didn't help solve my problem but instead blamed me and said how was it their fault. I then called back and talked to a lady Dasha who then solved my issue. I will no longer be banking with this horrible bank. They...

TD Bank / service

Oct 24, 2018

The bank compeletly sucks they charge you a 35.00 fee per transaction which is robbering the customer they refuse to refund the fees back how does a bank with such terrible customer service stay in business they have the nerve to charge me almost 300 in overdraft fees and refuse to help me...

TD Bank / horrible experience with branch manger

Oct 11, 2018

TD Bank has the worst customer service and efficiency I have ever encountered. Called customers service and they were no help they told me to go to the branch so I did.never in my life had the worst experience, Seem like the branch manger didnt want to help with my issue and said she only...

TD Bank / security

Sep 22, 2018

I would like to submit a formal complaint about the security guard at the TD Bank in Newark on Mulberry street. This guard is suppose to be working and assuring that the building is safe and secure. Instead, he is taking pictures of female's backsides without their knowledge! This i...

TD Bank / customer service from the verification department in nj

Sep 17, 2018

Date of Incident: 9/17/2018 Time of Incident: Around 9:20am I am a paralegal in CT. One of the Associates in this office is the Conservator of Estate of a client who cannot manage his own assets. It is the attorney/Conservator's duty to find any unknown assets that our client may have in the...

TD Bank / missing wire transfer

Sep 14, 2018

I have been robbed by my own bank!!! Chronology of event; July 16, 2018 - initiated phone cross boarder banking by transferring fund from TD Canada to TD US account of amount $1, 377. July 24, 2018 - made a phone call to followed it up as the fund did not come to my TD US account. July...

TD Bank / customer service

Sep 12, 2018

Everytime i come to the TD bank branch located in the bronx parkchester area the waiting time to see a representative is about 30 minutes to an hour and i hear many customer complaining about the same thing. Management is not doing their job to run this place better. This branch is the...

TD Bank / employee

Aug 31, 2018

There is an employee named May or April (Something involving a month She has a southern accent) I don't know how long shes been working the phone at your company and I know TD Bank is a respected bank. But this employee had the nerve to transfer my call to a dead line, claiming it wa...

TD Bank / check deposit

Aug 28, 2018

I would like to make a complaint with the Willow Grove Pa. Branch TD bank for being humiliated & embarrassed when rejected from depositing a check this afternoon (8/27/18) at approximately 1:30pm. After an over 25 minute wait in the drive through line for staff verification of a check that...

TD Bank / online banking

Aug 17, 2018

I just opened an account in this branch on August 10, and in 1 week i had so many different troubles every single day! I used to use chase bank before I moved to philly and never had a problem with that at all! But td bank is the worst bank I've ever worked with!!! Finally they locked my...

TD Bank / customer service aug 10, 2018 niandra at 1-888-751-9000 was the name she gave

Aug 10, 2018

Niandra CSR name given to me when I called in regarding my account balance. Advised her I MADE A DEPOSIT TODAY. A check for $823.35 and that my balance after my withdrawl's should be $1036.35. She said NO YOU TOOK $1000.00 OUT A WEEK AGO. I asked her what does that have to do with my...

TD Bank / bank account

Aug 05, 2018

I opened an account with td for the 2nd time biggest mistake in my life. I opened the account on August 2 with $100.00. Later on that day I made a deposit of 3, 000. My family and I went to check into our hotel and card got declined. I called td and said because my account was new fund...

TD Bank / worst bank ever

Jul 25, 2018

Greter Gomez 1561 NE 118 ST #5 North Miami FL 33161 On 7/24/2018 at 6:00 pm, I noticed an unfamiliar charge on my bank account labeled authorized charge. I contacted TD banks customer service department for an explanation of the charge. Reaching the call center in South Carolina, speaking...

TD Bank Escalation Department / credit card dispute

Jun 20, 2018

On 6/15/2018 I filed a dispute and obtained a case number. It was apparent that the representative failed to document the facts accurately. I called on 6/17/2018 spoke to 3 departments squandered several hours told to call back. On 6/19/2018 I called spoke to 5 separate representatives all...

TD Bank / a letter

Jun 18, 2018

My account was close due to a fraudulent Act. I been under investigation since last year. I been going back and forth to Hra Investigators to prove that the money in the account wasn't mines. Just recently, May 2018, the money was taking out of the account when someone reported that the...

TD Bank / online banking

Jun 01, 2018

For 4 days now your IT dept. has been unable to get me into my own account. l would like to buy some personal property in Puerto Rico. If this is not fixed as of today ( it has already been 4 days )I am going to begin billing TD for my loses due to your incompetence. How can such a huge...

TD Bank / savings & checking accounts

Apr 23, 2018

Annoyed that TD bank, you might as well say has me deceased on their records. As an account holder for 2 accounts since I have not shown any activity on any accounts, that is no deposits or withdrawals TD bank has placed both my accounts in an inactive status and has decreased my interest...

TD Bank / teller service

Apr 18, 2018

There are multiple times where the tellers made the deposits and payments into the wrong accounts and caused late payments and overdrafts. Recently, there was a time at the Brooklyn, NY - Kings Highway Branch, when I was making a auto loan payment with the specific loan number written on the...

TD Bank / to go card

Apr 17, 2018

After being referred to td bank from a well respected employee, I went into the branch at 545pm. I went to the teller and explained that I was looking into getting a To go card for my daughter to use. I made sure to ask if I had to have an account and he made sure to ask when he didn't...

TD Bank / car payment loan

Apr 09, 2018

A car payment was not paid last May of 2017. A call from TD Bank was made to our house today(4/10/18)to inform us payment is due since last May 2017. We were shocked to hear of the missed payment. A call was made to Customer Service which was fruitless talking to the rep or supervisor...

TD Bank / fraudulent activity/charges of overdraft fees

Apr 09, 2018

On several occasions I have been charged an overdraft fees but I do not participate in This. I have ask to make sure my ATM card doesn't except any payment unless my the funds are there. When I visit a branch on Lenox avenue near 125 in mahattan I asked why was penalties fees withdrawal from...

TD Bank / worst customer services with no help (manager name: deana)

Mar 23, 2018

I had problem to login in to online and called customer services spend more than 50mins with them without help. She told me to branch for help. On this situation what is reason tb bank has create the department for customer services. Td bank online bank is very inefficiency. I login...

TD Bank / customer service

Mar 13, 2018

I had to call td to get some assitance with my account march 12. 8:30pm - 9pm amd not only was Mike mfuamm2 (enployee number and name) his supervisor at that time made things worst with his poor attitude, the supervisor told us lies ridiculed our problem was overall dismissive of the...

TD Bank / online login

Mar 11, 2018

I tried to login my account on Friday and it says they are going to send PIN number to phon. But insTed of my phone number somebody else number associates with my account. Since then I trying to contact customer service and stay waiting half and hour every time and no one answering . I am...

TD Bank / name change

Feb 16, 2018

I opened tds account in 2012 when I was a student in hamilton ontario.. And after one year I moved to alberta and changed my address with no difficulties. I moved back to ontario this month and living in brampton now and today (2.16.2018) I went to td bank to change my address, csr denied...

TD Bank / cash advance on credit card

Jan 27, 2018

My husband went to the TD location in Glenolden to get a cash advance of 1000.00 dollars from his Capital One Credit Card on Wednesday 1/24 between 2:30 and 3:00 pm. The black girl that took care of him took his card, swiped it then told him there was a hold on the card do to fraudulent...

TD Bank / credit card

Jan 19, 2018

Just so you know I have TD bank account here in FL as well as Canada, I am a US citizen working and living in Florida originally a resident of Canada so I have dual, my complaint is about TD Credit card as this is no doubt the worst company I have ever dealt with in over 50 yrs. of doing...

TD Bank / checking account

Dec 30, 2017

i tried several times to call 888 751 9000 waited almost an hour each tried finally someone answer my call her name is cristina she told me she located td in maine. my a/c is (424 5061447 ) i asked her to help me understand the $70 overdraft and $10 service fee on my account (statement Nov...

TD Bank / negligent service

Dec 20, 2017

One December 13 and 14, 2017 TD Bank branches cashed a forged check with the signature and spelling of my last name spelled wrong. The first check cashed teller did not require ID and both numbers the written an numeric were different. You had to be deaf, dumb an blind not to notice the...